Batam hotels

Batam hotels

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Batam, Riau Islands, Indonesia
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Low season March
High season April
  Average price (weeknight): S$ 87
  Average price (weekend night): S$ 97

cheapest month to stay

71%

expected price decrease

most expensive time to stay

128%

expected price increase

(avg. price over the last 2 weeks)

Sun - Thu

(weeknight)

(avg. price over the last 2 weeks)

Fri & Sat

(weekend night)

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Best Batam hotels

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Grands I Hotel - Batam - Building
1
9.0 Excellent (1,254 reviews)
S$ 115+
Overview Reviews
When you stay at Grands i Hotel in Batam, you'll be in a shopping district, a 1-minute drive from Nagoya Hill Mall and 7 minutes from Harbor Bay Ferry Terminal. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.
8.3 Excellent
Pros: Near to Nagoya Mall, staff is friendly and helpful. I requested for balcony room and they tried their best to provide despite booking for deluxe room.
Cons: At night, the entrance light spoilt. Pillow is too soft.
8.3 Excellent
Pros: The furnishing is great and cosy. Staff are very friendly
Cons: The mattress is a bit worn out.
9.0 Excellent
Pros: The warming smile of the receptionist.
Cons: The food taste is too heavy as breakfast. The taste is also too localise which much the local’s taste bud.
10.0 Excellent
Pros: Everything was wonderful.
Cons: Perhaps have a gazebo or seating area in your back garden/field?
5.4 Okay
Pros: Hotel is nicely designed and closer to Nagoya Hill mall. All facilities near by.
Cons: Should have been a good stay if the room allocated to me is not next to rooms that are having construction work. Particularly pretty bad for family with little kids who need a midday nap. Receptionists are not helpful at all even highlighting the concern. One rude receptionist even asked me do you work night shift to sleep in the afternoon. Housekeeping need to be better with all the carpets and sofa set full of dust. They just make up the bed and toilet. No cleaning of carpets.
8.0 Excellent
Pros: The hotel just 5 minute from Nagoya shopping mall. There is a short cut from the back yard of the hotel to the mall. The backyard is big and nice. Feel as if we are in Japan. The breakfast buffet is average.
Cons: The hotel air con is too cold. I didn't on the air con on my room and still feel the coldness from outside. The bathtub drainage design should be improved. The water spray will overflow and flood the bathroom.
9.0 Excellent
Pros: Location is great. Just a few minutes walk to Nagoya Shipping Mall. Breakfast was good.
Cons: Nothing
8.0 Excellent
Pros: The deluxe room was great. The bed was comfy with comfy pillows. With sofa in the room, great for watching tv rather than just watching from the bed, except that the height of the tv to the sofa is not so great, abit straining on the neck. Buffet breakfast was reasonable. Less than 5 minutes walk to Nagoya Hill shopping thats a plus.
Cons: All was good
9.0 Excellent
Pros: Good location,food,shopping
Cons: NA
Best Western Premier Panbil - Batam - Building
2
8.9 Excellent (4,968 reviews)
S$ 74+
Overview Reviews
In one of Indonesia's fastest-growing destinations, Best Western's exciting new upscale hotel is elevating business and leisure travel to the next level. Conveniently situated in the Panbil industrial and residential area of Batam, the free trade zone just a short ferry ride from Singapore, Best Western Premier Panbil features a full range of facilities. These include an outdoor pool, spa, fitness center, karaoke room, and several dining options including a spectacular rooftop restaurant. Host memorable business events and weddings at the hotel’s extensive function facilities, including a ballroom, and enjoy professional services at our business center. Wi-Fi is offered free-of-charge throughout the hotel. The contemporary rooms and suites are all sleek, spacious and feature floor-to-ceiling windows with stunning views of Batam and the Malacca Strait. Whether you are traveling to Batam for business, pleasure, or planning to organize unforgettable events, Best Western Premier Panbil is the perfect choice.
10.0 Excellent
Pros: The pool
Cons: Nothing
9.6 Excellent
Pros: Everything was perfect. The employee were friendly and helpful. The room was very clean and modern. Nice Pools, great rooftop bar with a good view. Breakfast was awesome! So much different food. Good shuttle service to the shopping malls. Use the spa. Did a massage, hair cut and nails. Everything was very good! I would stay again!
9.0 Excellent
Pros: The customer care team and staff are very friendly and helpful. Always feel happy to assist whenever one needs help. The facilities are great and fantastic.
Cons: Thus far none
8.0 Excellent
Pros: Facilities
Cons: Room to small
9.0 Excellent
Pros: Warm and friendly service, great shuttle service to major malls, modern and comfortable rooms. Hotel provides shuttle service from the mall beside Batam Centre Ferry Terminal. Buffet breakfast had nice Indonesian food.
10.0 Excellent
Pros: Comfortable affordable easy access to the mall using shuttle provided by the hotel. All the staff so polite and helpful. The room equip with facilities especially the towels so soft and fluffy nice smells too..
Cons: This is my 4th visit till now the jacuzzi is still under maintenance since last year
Overview Reviews
With a stay at Harmoni One Convention Hotel & Service Apartments, you'll be centrally located in Batam, within a 10-minute drive of Batam Centre Ferry Terminal and Batam Center Shopping Area. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Batam? This hotel has 43040 square feet (3999 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
9.0 Excellent
Pros: Thanks to Ghea for ungrading our room as the air con is not working very well in the first night. As this is the hotel we always stay in Batam thanks to the friendly staffs , Rita, bell boys Ali and Andre for being helpful through out our stay. And thumbs up to the staffs in the restaurant and the variety menu for breakfast.
Cons: It was not as clean as usual. Maybe because of holiday. We have to wait quite long for the check in as it was full .
9.0 Excellent
Pros: The reseption was beautiful, the pool was excellent, everywhere was spot less, and the massage package was fabulous.
Cons: The restaurant was very poor, communicating with the staff in the restaurant was bad, but we eat outstanding at the mail where there was such a good choice
10.0 Excellent
Pros: Hotel View
Cons: Location and transpotation
9.0 Excellent
Pros: Breakfast is great.
Overview Reviews
With a stay at Radisson Golf & Convention Center Batam, you'll be centrally located in Batam, within a 10-minute drive of Batam Centre Ferry Terminal and Nagoya Hill Mall. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Batam? This hotel has facilities measuring 40785 square feet (3789 square meters), including a conference center. A roundtrip airport shuttle is complimentary (available 24 hours), and a ferry terminal shuttle is also provided at no charge.
9.0 Excellent
Pros: I like the atmosphere within the hotel, especially the room.
Cons: The AC in the hallway to the elevator, it felt warm. But maybe it caused by the door to the staff room was still under renovation (it didn't close properly)
7.9 Good
Pros: Swimming pool and the staff is quite courteous
Cons: The breakfast variety is limited, bathroom design is akward
7.0 Good
Pros: Location is ok, breakfast is not many choice. The swimming poor is wonderful.
Cons: I felt that the counter staff didn't communicate very well when they change shift.
10.0 Excellent
Pros: The rooms were well maintained and the infinity pool over looking the golf course was very beautiful. There is a sauna, heat pool, gymn and table tennis table on the level 10.
Cons: Check in was slow and the breakfast buffet spread was quite modest. Request for ice was chargeable.
8.2 Excellent
Pros: They have an adults-only indoor pool that let's you get away from the kids.
Cons: The location is far from the beach and a bit far from the city centre.
6.7 Good
Pros: Breakfast, Swimming pool and kids club not bad. They have animal sessions in Saturday afternoon which kids love a lot.
Cons: The kids club doesn’t have the staff there all the time so when we need something we have to wait for the staff to come. The shuttle bus to Mega Mall/Ferry Terminal does not match the ferry schedules, we have to find a cafe/restaurant in Mega mall to kill time. Some staff in the hotel don’t speak English well. The room has a smell. The room does not have bathtub. They should involve more cute animals like rabbits cats dogs during animal session besides pool.
Pacific Palace Hotel - Batam - Bedroom
5
8.6 Excellent (3,272 reviews)
S$ 70+
Overview Reviews
With a stay at Pacific Palace Hotel in Batam, you'll be a 4-minute drive from Harbor Bay Ferry Terminal and 6 minutes from Nagoya Hill Mall. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. A ferry terminal shuttle is provided at no charge, and free self parking is available onsite.
9.6 Excellent
Pros: Very courteous staff. Best part was the Rooms are always done by the time we complete eating our hotel breakfast. Breakfast was authentic Malay food. My family enjoyed the breakfast n hotel very near to Harbour Bay.
5.0 Okay
Pros: Location is ok, breakfast is ok
Cons: The room quite noisy, you can hear sounds from outside.
6.7 Good
Pros: N/A
Cons: Poor air con ventilation with old system. Room was not cool enough to cover the whole area. Food variety was not fantastic enough to cater to our taste buds. Need to improvise & needs menu change to international food.
7.1 Good
Pros: Very close to city center and terminals
Cons: Executive Suite was far below expectations. Not even close to 3***.
Montigo Resorts Nongsa - Batam - Building
6
8.6 Excellent (2,682 reviews)
S$ 343+
Overview Reviews
With a stay at Montigo Resorts Nongsa in Batam, you'll be by the ocean, within a 10-minute drive of Nongsa Pura Ferry Terminal and Tamarin Santana Golf Club. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A ferry terminal shuttle is provided at no charge, and free self parking is available onsite.
9.6 Excellent
Pros: The private pool to each and every large villa!
Cons: No beach
10.0 Excellent
Pros: Friday BBQ nigth, private pool & dining, view from room, breakfast, staff were very very nice etc. everything I loved
8.0 Excellent
Pros: - Breakfast variety is adequate at least for me, if able to include more choices will be even better. - Wifi service is available throughout the resort. - Very nice scenery around the resort - Very nice sea-view viewing from villa
Cons: Below are some of the points which i think the resort can consider for improvement - The pre-payment process arrangement. Suggest should improve on the online payment process with credit card option. For the request of sending photocopy of credit card can be sensitive, most of us do not like this idea. And going through the bank with the bank transfer option incurs additional charges from the bank. - The buggie service can only request via whatapps, villa phone button is not working but at least the watsapps response is prompt. - For the spending at the resort suggest can adopt those cruise ship practice which use the room card to swipe and pay at the end of the stay. - Basic cleaning on the bath tub stopper should at least be carry out. - Shampoo and shower gel amount provided is inadequate especially after a swim, have to request.
8.0 Excellent
Pros: There was great variety. However i do think the quality could have been better. There were times the food had been left out a little too long and it became dry.
Cons: dinner buffets. For the price we paid for the buffets, I had hoped for better quality. desserts could have been better.
Harris Resort Batam Waterfront - Batam - Bedroom
7
8.6 Excellent (2,451 reviews)
S$ 86+
9.0 Excellent
Pros: Complete for family with kids
Cons: Don't have pickup and drop to Batam center ferry terminal
9.6 Excellent
Pros: The relaxing feel and the friendly staff
Cons: It was a little bit isolated if you wanted to do shopping and massages about a 40 min drive
10.0 Excellent
Pros: everything...
9.0 Excellent
Pros: Service is great. Room is beautiful. The hotel served me the best nasi goreng I had in batam.
Cons: They ran out of sunblock.
10.0 Excellent
Pros: The place is very clean and the staff are all nice
8.0 Excellent
Pros: Good food,nice young staffs,huge clean pool.
Cons: No more jet ski.
10.0 Excellent
Cons: Awesome Resorts Best Place To Relax
8.0 Excellent
Pros: On top of the facilities i would also like to thanks the staff at the reception counter for going the extra miles and drive us to a 24 hours emergency clinic at 4.30 am in the morning as my daughter having a sudden high fever. He waited for us through out. Thumbs up!!!
KTM Resort - Batam - Outdoor view
8
8.5 Excellent (3,466 reviews)
S$ 63+
Overview Reviews
With a stay at KTM Resort in Batam, you'll be 1 mi (1.6 km) from Sekupang Ferry Terminal and 8.8 mi (14.1 km) from BCS Mall (Batam City Square). Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
6.0 Good
Pros: Liked the space and view. The spa experience was very good. Waterside dining was limited.
Cons: Despite the temporary arrangement in the conference room, the waterside alfresco area could have been opened say lunch onwards for those who do not wish to sit inside the conference room for a meal. It was definitely more pleasant out then in the conference room.
8.0 Excellent
Pros: Scenery
Cons: Nil
9.0 Excellent
Pros: The stuff is nice. I like the bread of the breakfast.
Cons: If there can have more activities, especially for children. That will be great.
4.2 Okay
Pros: We booked a 3D2N Villa and the rate was really good Service Staffs are very nice too
Cons: Bed was not comfortable extra bed (paid) kept falling off, cant even be used. Toilet and basin area full of ants (have to call for housekeeping) Bar and Restaurant charges are quite expensive Tried the spa, service is good however as it's none a/c it's not very comfortable nor enjoyable Breakfast spread is reasonable for the price paid except too much houseflies We were informed not to swim in pool in our cloths (which we didnt of course) however a bunch of guys were in the pool with their boxers (in white) instead of proper swimming trunks/shorts so not really sure why the staff bother to inform everyone who collected the towels about the rules
7.1 Good
Pros: The staff were excellent: friendly and efficient. The pool is very nice, and there’s a reasonable choice of food/drink between the bar and the restaurant.
Cons: The property is undergoing extensive renovations. Once they’re finished it will be lovely. Right now the building work is noisy, and the resort feels a little uncared for in places. There is no decent beach. The buffet breakfast is average range and quality.
7.0 Good
Pros: Calm and peace
Cons: Could have done more kids activities. And burned restaurant
10.0 Excellent
Pros: We got an upgrade in the deluxe villa because of a noisy group from Sentosa. That was a great offer, thank you!
Swiss-Belhotel Harbour Bay - Batam - Building
9
8.5 Excellent (2,837 reviews)
S$ 58+
Overview Reviews
When you stay at Swiss-Belhotel Harbour Bay in Batam, you'll be in the business district, a 3-minute drive from Nagoya Hill Mall and 8 minutes from Batam Centre Ferry Terminal. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.
8.0 Excellent
Pros: Variety and range of food choices for breakfast were great! And the staff were really friendly and helpful. We were welcomed and greeted nicely at the lobby reception too. The location is great and within walking distance to the Harbour Bay ferry terminal.
Cons: We stayed on the 4th floor, and the spa centre is at the end of the alley, we could hear phone ringing non-stop through the night and also in the morning, which was quite disturbing. As for the room, the staff missed out a bathrobe for us, and the water pressure for the bathtub was a bit low.
8.0 Excellent
Pros: Breakfast was tasty, I prefer to have more healthy dishes though. the food and ambient were exactly as pictured, I would recommend it to everyone.
Cons: Swimming pool was unhygienic perhaps due to the rainy season and the gym does not have modern equipment. I hope it can be improved in the future
10.0 Excellent
Pros: The distance to all are such ferry terminal shopping mall and even food paradise...
Cons: Fantastic hotel for all occasions...to stay with family or ur love one...even for still single mingle...
7.0 Good
Pros: Room was clean. Bed is comfy and comfortable. Shower facilities were good too. Many seafood restaurants nearby. Good food. Staff were polite.
Cons: The room was not cool with aircon at its lowest. The tap in the bathroom sink is not convenient to use.Water sprays all over the floor and gets my clothes wet whenever I turn it on.
King's Hotel Batam, a PHM Collection - Batam - Outdoor view
10
8.5 Excellent (2,096 reviews)
S$ 50+
Overview Reviews
With a stay at King’s Hotel Batam, a PHM Collection in Batam, you'll be a 3-minute drive from Nagoya Hill Mall and 6 minutes from Batam Centre Ferry Terminal. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
7.5 Good
Pros: Everything
Cons: Swimming pool
7.0 Good
Pros: The room was clean n comfortable.. quite spacious
Cons: When i called for room service it takes very long for them to come.. I had to call them twice.. and it happens 2 times.. Check in was a bit slow.. Get us to sit n wait while they get a complimentary drink for us.. But, the drinks never came..
Harris Hotel Batam Center - Batam - Building
11
8.5 Excellent (1,760 reviews)
S$ 69+
Overview Reviews
Situated in Batam, this hotel is within a 5-minute walk of Batam Center Shopping Area, Batam Centre Ferry Terminal, and Batam Centre. Mega Mall is 0.2 mi (0.4 km) away.
6.0 Good
Pros: Location
Cons: The hotel needs to change the towels. It's so flimsy n not washed properly. Theres mosquitoes in my room!staco
9.2 Excellent
Pros: Hotel location just beside batam centre ferry terminal, near megamall & mosque. Breakfast was huge line buffet.
Cons: Nil
8.3 Excellent
Pros: Staff, cleanliness and brightness environment
Cons: Expensive room rate during festive season despite for MTP
7.5 Good
Pros: Staff are very friendly.
Cons: The breakfast might consider more on quality not on quantity.
10.0 Excellent
Pros: Marvelous
Cons: Location
5.8 Okay
Pros: Good location, near the ferry terminal
Cons: The toilet and room a bit old and smell The food is not great Swimming pool is not clean Check in time is so slow, one check in staff for a long queue There is no information, travel map, destination brochure for tourists .... Its not like a 4 start hotel. It’s not value for money. I won’t come back here again.
Sahid Batam Center Hotel & Convention - Batam - Building
12
8.4 Excellent (3,543 reviews)
S$ 38+
Overview Reviews
With a stay at Sahid Batam Center Hotel & Convention, you'll be centrally located in Batam, within a 5-minute drive of Batam Centre Ferry Terminal and Batam Center Shopping Area. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. A ferry terminal shuttle is provided at no charge (available on request), and free self parking is available onsite.
1.0 Poor
Cons: After reached hotel room was not ready waiting for 45 mins and i request for late check out, they bill us 1,50,000Rupiah , room was not full sound proof even pass by children's or adults very clear to hear , call room service with multiple times no immediate response really worst & i choose non smoking but the give me smoking room , i select full size bed they provides twin bed room , aircon very low chillness totally disappointed very poor service i don't recommend to others
5.0 Okay
Pros: I like the kids pool, the spacious room and the clean toilet. The bellmen, the hotel taxi drivers, housekeeping are all very polite and helpful.
Cons: I called to ask for early check in before arriving at batam and the receptionist told me can come at 12 plus. So we reached early and had to wait till 2pm because they said the room is not ready. To make it worse, the hotel lobby is hot and stuffy. We were sweating while waiting for our room. The kids were also sweating and cranky. Another thing i dislike is the restaurant for breakfast does not have any aircon. Its hot and very uncomfortable to eat with kids. The food variety is also so-so. I also dont like the room flooring. The flooring is not carpeted. Its tile flooring so our feet gets very cold when we step on it. The aircon also give problem during our last night. Lastly the one thing that really disappoint me is they are not enought points to charge our hps. There are only 2 points and need to use adapters. When we called for power adapters they said can only give us 1. We had to call again the following day to speak to a different housekeeping staff for another adapter.
9.4 Excellent
Pros: Good location, aircon in the room nice and cool,safe deposit box was easy to use not to complicating like the ones i had come across thank you.
Cons: Just a feed back it would be nice to have hand towel in the room, for me i find the light in the bathroom a little dark for making up and bathroom not wudhu friendly also can in proof on breakfast thank you.
10.0 Excellent
Pros: We like the room, breakfast and service. I was fortunate to be upgraded to suit room without additional charges. The front desk staff very friendly and kind. Accidentally they slide my card twice and the staff came to my room to inform me that the extra transaction/payment was cancelled. Will come and stay to this hotel again when we visit batam next.
Cons: Nothing
8.0 Excellent
Pros: Breakfast, musollah conciege service
Cons: Room size
10.0 Excellent
Pros: Safe, convenient, comfortable n a good place to stay as family vacation.
Cons: Nil
7.0 Good
Pros: Impressed, There have a lot of option to move and enjoy. Its very near about batam center that's why location mainly nice. The food code and oters facilities also fine. We are pleased to see all of requirement. The receptionist are also fine. But according to condition of payment they claimed in my bank before stay which is not better for customers.
Cons: For facilities and well location.
Turi Beach Resort - Batam - Building
13
8.4 Excellent (3,251 reviews)
S$ 125+
Overview Reviews
When you stay at Turi Beach Resort in Batam, you'll be on the beach and within a 5-minute drive of Nongsa Pura Ferry Terminal. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A ferry terminal shuttle is provided at no charge (available 24 hours), and free self parking is available onsite.
2.0 Mediocre
Pros: Only like the watersport activities
Cons: Have to pay extra $300 dollar above the room rates
7.9 Good
Pros: Beautiful views
Cons: Expensive ride to town/shopping area.
6.3 Good
Pros: Beachfront resort has always been my kind of holiday. Will come back because of the ambience.
Cons: The toilet flush needs repair. It's not functioning well. And can consider providing cotton bud and hair comb.
7.1 Good
Pros: The environment of the resort is good. Scenery is nice!
Cons: Room cleanliness might need to be improved. Room equipment need to be repaired as well.
8.0 Excellent
Pros: The rooms were clean and well maintain.
Cons: The food was expensive.
7.0 Good
Pros: Cleanliness. Keep it up!
Cons: Even though breakfast has a nice international spread, the focus on quality is much lacking. The chicken fingers were hard and chewy whereas the waffles were just a slab of dough instead of fluffy and crispy.
6.7 Good
Pros: Staff very friendly and helpful
Cons: Beautiful place but the beach is dirty, mattress is hard
Harmoni Hotel - Batam - Building
14
8.4 Excellent (2,067 reviews)
S$ 70+
Overview Reviews
With a stay at Harmoni Hotel, you'll be centrally located in Batam, within a 10-minute drive of Nagoya Hill Mall and Harbor Bay Ferry Terminal. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.
8.0 Excellent
Cons: Breakfast buffet food has much to improve.
10.0 Excellent
Pros: Everything is good
10.0 Excellent
Pros: Overall awesome
Cons: No comments
9.6 Excellent
Pros: Location near foods
Cons: No online taxi allowed
6.7 Good
Pros: Hotel is of an older design. Kind of 70’s. Otherwise, staff are very helpful, and has all the faculties you would expect.
9.0 Excellent
Pros: the breakfast was good the only hotel that catered 3 single beds
Cons: na
7.0 Good
Pros: The hotel staff did excellent work in customer service. Very friendly and efficient.
Cons: Cleanliness of room may need some improvement, or maintenance. Saw the blanket with stains, not sure physiology or physical wise I feel itchy all over the body after waking up next day.
Nongsa Point Marina & Resort - Batam - Building
15
8.4 Excellent (1,863 reviews)
S$ 109+
Overview Reviews
When you stay at Nongsa Point Marina & Resort in Batam, you'll be next to a golf course and within a 5-minute drive of Nongsa Pura Ferry Terminal. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Batam? This resort has facilities measuring 220 square feet (20 square meters), including a conference center. A ferry terminal shuttle is provided at no charge (available 24 hours), and free self parking is available onsite.
7.1 Good
Cons: The check in process took more than 30 minutes.
10.0 Excellent
Pros: The service was exceptional.
Cons: Everything was great!
6.0 Good
Pros: Staff were excellent and was very patient with us as requested to move rooms - very accommodating, showing us the rooms first to make sure we were going to be satisfied. Unfortunately, there's only so much they can do.
Cons: The villas are quite old and needs major refurbishment asap! We had to change villas because the first one assigned to us was not even 2-star quality! The hotel rooms (rather than the villas) seem newer and better maintained. Don't stay near the pool either as people were swimming as early as 6am - waking everyone around staying close to it.
7.0 Good
Pros: warm and accommodating staff.. ms novi’s professionalism and problem solving skill are certainly commendable
Cons: Breakfast session was disorganised and we had to wait for a Long time to have simple food like bread and butter and coffee to be replenished
5.0 Okay
Pros: The rooms are spacious and cosy. The shuttle bus are quite old but arrived fast upon requested.
Cons: There are not enough seats and it took awhile for the staffs to top up all the foods,cups,plates and cutleries. By 9am all those things have finished completely.
1.0 Poor
Pros: Nothing.
Cons: Bathroom: It flooded and water flowed in the hotel room when one taking shower. Hotel Room: The wardrobe sliding door fell upon me when I slide-opened the door. Need to queue half hour for an egg or coffee during breakfast because there was only 1 counter serving yet so many tourists. Silly.
7.0 Good
Pros: Food was good. Hospitality was nice
Cons: No activitied for kids and even for elders..had to go to turi beach resort for everything.
10.0 Excellent
Pros: location was awesome peaceful . transport i asked front desk admin arrange not bad quote fast .
ibis Styles Batam Nagoya - Batam - Building
16
8.3 Excellent (4,219 reviews)
S$ 42+
Overview Reviews
Located in the business district of Batam, ibis Styles Batam Nagoya offers easy access to Harbour Bay ferry terminal that is 5km away. It features 186 contemporary rooms, a gym, swimming pool, spa and kids' park. Free breakfast and WIFI for all guests. Perfect for leisure and business travelers.
9.6 Excellent
Pros: The hotel is great also yourstaff.
Cons: Nothing.
8.0 Excellent
Pros: love the room set up and the size of the room. To be frank, this hotel is one of our favorite hotel to stay when we come over to Batam. This hotel will be our 1st search for availability + rate before we finalize our online booking.
Cons: nothing to mention in this section.
9.2 Excellent
Pros: - The staff are super friendly. Always greets and good in assisting. Is knowledgeable. Keep it up! - The cleaning service is good & fast. Maintain it!
Cons: - Facilities are good. However, the fridge doesn't make a bottle of water that cold enough. - Would be best if the menu of the restaurant would be place in the room. (I didn't saw it on my room table) - Location of the hotel ain't that convenient. As for instance, would be best if there is a minimart that is walking distance away.
7.5 Good
Pros: Clean and free shuttle service to Nagoya mall.
Cons: Great if the hotel also provided free shuttle service to Sekupang. Return trip. Maybe 1 pm n late pm.
8.0 Excellent
Pros: The breakfast has more variety than expected. Food is nice and good Friendly staff and pleasant stay for the 1st time. Will return to stay again.
5.0 Okay
Pros: - the hotel have beautiful design.. -the room concept is awesome... -the bed deserves a thumbs up -the breakfast layout is pleasent..but still need to improve on the taste of the food... The best seller in the hotel was the Roof top lounge.. Awesome food and the best view in batam..!! Look forward to another trip with ibis styles... Hope it gets better on the 2nd trip there..
Cons: - the room aircond super bad - takes 3 hours for the maintenance to come... - after maintenance fixed, still hot and dint bother to call to check if the room aircond is okay... - the service staff need to return calls if item is not available at the moment...bcoz we need the item.. - they shud have fox movies or cartoon networks channel for the kids.. - no soap provided for butt washing and hand washing... - breakfast needs to be improve..
9.2 Excellent
Cons: The pool too small for adults & breakfast need to change more variety. Not every day same type of breakfast...
2.9 Mediocre
Pros: Nothing we could do. We paid and we took it as it is. Thankfully it's only 1 day nightmare!
Cons: It's our 4th staying as we trust Accor Hotel Group especially Ibis Styles Batam. Nothing getting better, all even got worse. Dirty and chipped wall with lipstick. Dirty and full of stain on the bedsheet and they even still put torn bedsheet for the guest and we just realized that they didn't do anything on this case right after we (late) read the review from the guest even since November 2018!!! All the guest got the same problem and the reception staff seems pretty expert with giving excuse this and that. Ask your boss / manager to handle this problem and you'll stop saying sorry to the guest! We asked for new room after we saw blood stain, torn bedsheet, cigarrete ash made torn of the bedsheet and no towel in the room at all. The new room even worse, we smell cigarette straight away when we got into the room and again, it's not the clean white bedsheet or even clean sofa. Hair rubber band from previous guest inside the hook of the bathroom. Broken soap dispender. No soap for the washtafel. Food area same like our previous staying, dirty fabric' seat, food also not fresh except you ask sunny side up or omelette. How you guys can hold the good standard without knowing and doing the SOP? Your hotel still young, boy! What is the purpose of asking deposit if you even never check the room after people checking out? No handsoap except dispenser with full of water with some drop of handsoap in the lobby restroom. Terrible!!! What's wrong with your gym area? There are so many gym equipment but only work 1 treadmill? The rest are except the manual gym equipment. Cmon guys, you ruin the chain of Accor Hotel!!!

Best rooms in Batam

Grands I Hotel - Batam - Building
1
9.0 Excellent (1,254 reviews)
S$ 115+
Overview Reviews
When you stay at Grands i Hotel in Batam, you'll be in a shopping district, a 1-minute drive from Nagoya Hill Mall and 7 minutes from Harbor Bay Ferry Terminal. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.
8.3 Excellent
Pros: Near to Nagoya Mall, staff is friendly and helpful. I requested for balcony room and they tried their best to provide despite booking for deluxe room.
Cons: At night, the entrance light spoilt. Pillow is too soft.
8.3 Excellent
Pros: The furnishing is great and cosy. Staff are very friendly
Cons: The mattress is a bit worn out.
9.0 Excellent
Pros: The warming smile of the receptionist.
Cons: The food taste is too heavy as breakfast. The taste is also too localise which much the local’s taste bud.
10.0 Excellent
Pros: Everything was wonderful.
Cons: Perhaps have a gazebo or seating area in your back garden/field?
5.4 Okay
Pros: Hotel is nicely designed and closer to Nagoya Hill mall. All facilities near by.
Cons: Should have been a good stay if the room allocated to me is not next to rooms that are having construction work. Particularly pretty bad for family with little kids who need a midday nap. Receptionists are not helpful at all even highlighting the concern. One rude receptionist even asked me do you work night shift to sleep in the afternoon. Housekeeping need to be better with all the carpets and sofa set full of dust. They just make up the bed and toilet. No cleaning of carpets.
8.0 Excellent
Pros: The hotel just 5 minute from Nagoya shopping mall. There is a short cut from the back yard of the hotel to the mall. The backyard is big and nice. Feel as if we are in Japan. The breakfast buffet is average.
Cons: The hotel air con is too cold. I didn't on the air con on my room and still feel the coldness from outside. The bathtub drainage design should be improved. The water spray will overflow and flood the bathroom.
9.0 Excellent
Pros: Location is great. Just a few minutes walk to Nagoya Shipping Mall. Breakfast was good.
Cons: Nothing
8.0 Excellent
Pros: The deluxe room was great. The bed was comfy with comfy pillows. With sofa in the room, great for watching tv rather than just watching from the bed, except that the height of the tv to the sofa is not so great, abit straining on the neck. Buffet breakfast was reasonable. Less than 5 minutes walk to Nagoya Hill shopping thats a plus.
Cons: All was good
9.0 Excellent
Pros: Good location,food,shopping
Cons: NA
King's Hotel Batam, a PHM Collection - Batam - Outdoor view
2
8.5 Excellent (2,096 reviews)
S$ 50+
Overview Reviews
With a stay at King’s Hotel Batam, a PHM Collection in Batam, you'll be a 3-minute drive from Nagoya Hill Mall and 6 minutes from Batam Centre Ferry Terminal. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
7.5 Good
Pros: Everything
Cons: Swimming pool
7.0 Good
Pros: The room was clean n comfortable.. quite spacious
Cons: When i called for room service it takes very long for them to come.. I had to call them twice.. and it happens 2 times.. Check in was a bit slow.. Get us to sit n wait while they get a complimentary drink for us.. But, the drinks never came..
Best Western Premier Panbil - Batam - Building
3
8.9 Excellent (4,968 reviews)
S$ 74+
Overview Reviews
In one of Indonesia's fastest-growing destinations, Best Western's exciting new upscale hotel is elevating business and leisure travel to the next level. Conveniently situated in the Panbil industrial and residential area of Batam, the free trade zone just a short ferry ride from Singapore, Best Western Premier Panbil features a full range of facilities. These include an outdoor pool, spa, fitness center, karaoke room, and several dining options including a spectacular rooftop restaurant. Host memorable business events and weddings at the hotel’s extensive function facilities, including a ballroom, and enjoy professional services at our business center. Wi-Fi is offered free-of-charge throughout the hotel. The contemporary rooms and suites are all sleek, spacious and feature floor-to-ceiling windows with stunning views of Batam and the Malacca Strait. Whether you are traveling to Batam for business, pleasure, or planning to organize unforgettable events, Best Western Premier Panbil is the perfect choice.
10.0 Excellent
Pros: The pool
Cons: Nothing
9.6 Excellent
Pros: Everything was perfect. The employee were friendly and helpful. The room was very clean and modern. Nice Pools, great rooftop bar with a good view. Breakfast was awesome! So much different food. Good shuttle service to the shopping malls. Use the spa. Did a massage, hair cut and nails. Everything was very good! I would stay again!
9.0 Excellent
Pros: The customer care team and staff are very friendly and helpful. Always feel happy to assist whenever one needs help. The facilities are great and fantastic.
Cons: Thus far none
8.0 Excellent
Pros: Facilities
Cons: Room to small
9.0 Excellent
Pros: Warm and friendly service, great shuttle service to major malls, modern and comfortable rooms. Hotel provides shuttle service from the mall beside Batam Centre Ferry Terminal. Buffet breakfast had nice Indonesian food.
10.0 Excellent
Pros: Comfortable affordable easy access to the mall using shuttle provided by the hotel. All the staff so polite and helpful. The room equip with facilities especially the towels so soft and fluffy nice smells too..
Cons: This is my 4th visit till now the jacuzzi is still under maintenance since last year
Sijori Resort And Spa Batam - Batam - Bedroom
4
8.1 Excellent (359 reviews)
S$ 96+