Overview

Riu Yucatan

Avenida Xaman Ha Mza 3, 77710 Playa del Carmen, QR, Mexico
+52 984 877 2050

S$ 255+

Overall guest ratings

8.4/10 Excellent
based on 1,134 reviews

Review highlights

  • 9.3
  • 9.2
  • 8.9
  • 6.9

Good to know

  • Modern Hotel
  • Pleasant hotel grounds
  • Clean hotel facilities
  • Friendly service

Nearby

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    About

    Beachfront resort completely refurbished in Summer 2013 located in the heart of Playacar complex and 2 miles away from Playa del Carmen downtown.

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    Expedia

    AMENITIES

    • Wi-Fi
    • Complimentary breakfast
    • Fitness centre
    • Facilities for disabled guests
    • Hot tub
    • Babysitting or child care
    • Child-friendly
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Spa
    • Child pool
    • Outdoor pool
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Pets not allowed
    • Free parking
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 1,134 reviews
    • 9.3 "Wonderful beach."
      9.1 "91% appreciated the clean beach."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.4 "84% said the recreation staff was great."
      9.7 "97% thought the service was very professional."
      9.0 "Housekeeping was great, according to 90%."
    • 8.9 "Location is great."
      10.0 "100% liked the proximity to shopping."
      8.6 "86% liked the proximity to sightseeing."
      8.2 "City centre within easy reach, said 82%."
      9.0 "Easily accessible by car, said 90%."
    • 7.9 "Good cleanliness."
      9.7 "97% thought it was clean."
      10.0 "100% thought the dining area was clean."
    • 7.7 "Good breakfast."
    • 6.9 "Internet is average."
      6.3 "63% thought the wifi quality was ok."
    • 5.7 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      5.4 "Only 54% thought the furniture was functional."
      5.1 "Beds were acceptable for 51%."
      5.9 "Only 59% said the rooms were modern."
      5.7 "Cleanliness of the bathroom was average, said 57%."
    • 5.7 "Average comfort."
      5.1 "Beds were acceptable for 51%."
      5.3 "For only 53%, the noise level was all right."
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    Overall rating

    8.7 Excellent
    based on 997 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.5 "85% said the recreation staff was great."
      9.7 "97% thought the service was very professional."
      7.3 "73% said the reception staff was great."
    • 9.2 "Wonderful beach."
      9.1 "91% appreciated the clean beach."
    • 9.0 "Terrific location."
      9.0 "90% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
    • 8.4 "Generally very clean."
      7.4 "74% said rooms were clean."
      9.7 "97% thought it was clean."
    • 6.9 "Vibe was decent."
      6.6 "66% thought the atmosphere was somewhat friendly."
    • 6.4 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
      5.4 "Only 54% thought the furniture was functional."
      6.3 "Only 63% said the rooms were modern."

    Overall rating

    8.0 Good
    based on 136 reviews
    • 9.3 "Wonderful beach."
    • 9.0 "Terrific location."
    • 8.8 "Great service."
      9.9 "99% found the staff to be very friendly."
    • 8.4 "Food is delicious."
    • 7.9 "Good cleanliness."
    • 5.6 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
    • 5.1 "Average comfort."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Modern Hotel"
    "Pleasant hotel grounds"
    "Clean hotel facilities"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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