Overview

The Palm at Playa
Top City Hotel

Calle 8 Manzana 29 Lote 5 Entre 10 y 5ta Avenida, 77710 Playa del Carmen, QR, Mexico
+52 984 873 3333

S$ 150+

Overall guest ratings

9.1/10 Excellent
based on 629 reviews

Review highlights

  • 9.5
  • 9.2
  • 6.6
  • 6.3

Good to know

  • Friendly service
  • Spacious rooms
  • Beach nearby

Nearby

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    About

    Offering direct access to the beach, this Centro hotel is in the city center and within a 5-minute walk of Central Square and Nuestra Senora del Carmen Catholic Church. Playa del Carmen Maritime Terminal and Yucatek Divers are also within 10 minutes.

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    Expedia

    AMENITIES

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Hot tub
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Adults only
    • Laundry facilities
    • Coffee shop
    • Pets not allowed
    • Private beach
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    9.1 Excellent
    based on 629 reviews
    • 9.5 "Perfectly clean."
      9.3 "93% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.2 "Excellent pool."
    • 9.2 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
      9.3 "Great parking, according to 93%."
    • 8.9 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      9.0 "90% found the restaurant service to be one of the best."
    • 8.5 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 6.6 "Average comfort."
    • 6.3 "Vibe was decent."
    • 3.8 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 0.6 "Disappointing wellness & sports facilities."
      0.7 "93% didn't like the fitness area."
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    Overall rating

    9.1 Excellent
    based on 559 reviews
    • 9.6 "Perfectly clean."
      9.4 "94% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.2 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "Great parking, according to 96%."
      10.0 "100% liked the proximity to shopping."
    • 8.4 "Breakfast is good."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 8.2 "Rooms are great."
      9.5 "95% thought rooms were spacious."
      7.8 "78% were happy with the bathroom."
      8.7 "87% said the beds were comfortable."
      9.4 "94% said rooms were clean."
      8.9 "89% thought the view was good."
      7.8 "78% enjoyed the shower."
      8.9 "89% appreciated the modern rooms."
    • 6.5 "Average comfort."
    • 6.3 "Vibe was decent."
    • 3.5 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 0.4 "Disappointing wellness & sports facilities."
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    Overall rating

    8.9 Excellent
    based on 37 reviews
    • 9.0 "World class service."
    • 9.0 "Terrific location."
    • 8.8 "Amenities are good."
      9.0 "90% thought the building was wonderful."
    • 5.9 "Average comfort."

    Overall rating

    8.8 Excellent
    based on 31 reviews
    • 9.3 "Excellent pool."
    • 9.0 "Terrific location."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.6 "Amenities are good."
    • 8.1 "Rooms are great."
    • 6.5 "Average comfort."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Spacious rooms"
    "Beach nearby"
    data provided by TrustYou

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