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Sheraton Santiago Hotel and Convention Center

Avenida Santa Maria 1742, Santiago 16058, Chile
+56 2233 5000

S$ 217+

Overall guest ratings

8.1/10 Excellent
based on 372 reviews

Review highlights

  • 9.0
  • 7.9
  • 5.6
  • 4.9

Nearby

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    About

    We look forward to welcoming you to the Sheraton Santiago Hotel and Convention Center. In walking distance of legendary sites including Pablo Neruda’s house, Parque Metropolitano Zoo, San Cristóbal Hill, and the district’s best shopping, restaurants, and pubs, our hotel is also just 12 minutes from the airport (SCL) and an easy drive from Viña del Mar, world-class ski centers, lakes, and mountains. Retreat to one of our 386 guest rooms, boasting views of the pool or the Andes. All Classic Rooms offer a modern, spacious, and comfortable look. Each room is equipped with a 48” flat screen TV. Use High Speed Internet Access, order room service any time, or get comfortable with the Sheraton Signature Sleep Experience and discover how good sleep can be. For guests with business on their mind, a Business Center is available with High Speed Internet Access, office support, and meeting room rental. Our new Club Level on the 7th floor offers access to the exclusive Sheraton Club Lounge. Our Internet lounge allows all guests to connect with what matters most to them in the heart of our lobby. Take a dip in one of our pools, indulge in a spa treatment, or work out with the high-end equipment of Sheraton Fitness. Enjoy an unforgettable dining experience at one of our beautiful, recently-renovated venues. Delight yourself with an exquisite dinner at the highly-regarded Restaurant El Cid or live it up with friends at the modern, stylish Lobby Bar’s happy hour. For either corporate or social gatherings, let our banquet and planning staff transform the country’s largest hotel meeting facility into a wonderful setting for groups of 10 to 1,500 or more. Renewed spaces feature brilliant displays of color schemes, modern audiovisual equipment, and additional benefits for your upcoming event.

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    Starwood Hotels

    AMENITIES

    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Playground
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Child pool
    • Coffee shop
    • Sauna
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Parking (surcharge)
    • Ski-in/Ski-out
    • Steam room
    • Wedding services
    • Outdoor tennis
    • Pets allowed on request. Charges may apply.
    • Fireplace
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 372 reviews
    • 9.0 "Excellent wellness & sports facilities."
    • 7.9 "Tasty food."
    • 7.7 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      8.0 "Housekeeping was great, according to 80%."
    • 6.8 "Pool is mediocre."
    • 6.4 "Location is acceptable."
    • 5.6 "Rooms are ok."
    • 4.9 "Breakfast is below average."
      2.9 "71% said the breakfast was too expensive."
    • 4.7 "Not very comfortable."
      4.5 "55% said rooms were small."
      3.0 "70% thought it was too noisy."
    • 4.5 "Value below average."
      2.9 "71% said the breakfast was too expensive."
    • 4.5 "Not very clean."
      4.7 "53% said rooms were dirty."
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    Overall rating

    7.9 Good
    based on 215 reviews
    • 7.8 "Tasty food."
    • 7.3 "Good service."
      7.9 "79% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 6.9 "Pool is mediocre."
    • 6.2 "Location is acceptable."
    • 5.5 "Rooms are ok."
    • 4.8 "Not very comfortable."
      4.7 "53% said rooms were small."
    • 4.1 "Value below average."
    • 4.1 "Not very clean."
      4.3 "57% said rooms were dirty."
    View all review categories

    Overall rating

    8.3 Excellent
    based on 40 reviews
    • 7.9 "Good service."
    • 5.6 "Rooms are ok."
    • 5.3 "Vibe was decent."
    • 5.0 "Average comfort."

    Overall rating

    8.2 Excellent
    based on 22 reviews
    • 7.5 "Good service."
    • 5.8 "Rooms are ok."

    Overall rating

    7.9 Good
    based on 93 reviews
    • 7.5 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 5.6 "Rooms are ok."
    • 5.0 "Average value."
    • 4.9 "Breakfast is below average."
    • 4.7 "Not very comfortable."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    data provided by TrustYou

    Recent reviews


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