Park Regis Singapore

The location is just a walking distance to my meeting point and the room is very nice with a good view. The bed is comfortable as well as the bathroom. Excellent.

The check-in process was dreadful. I don't know who's fault exactly it was. The booking already made via my boss credit card, along with all the payment. Instead of smooth check-in, the reception staff asking again all credit card details since the payment has not been made from booking.com they said. So I have to make a long-distance call to my boss to send all the CC paperwork to the reception's email. After all the time taken, I have to go to the meeting so have to I left them after all the documentation needed is complete. Having given a promise I just need to mention my name at the reception, later on, to get the key to my room, only to found out I still need to give them a copy of the passport of my boss again when I went come back from the meeting, which already 9 pm. So I have to call again, long-distance to my boss to a different country to have him to send his copy of passport before I can get into my room. I told them they should tell me before along with the CC detail, but they justified it by telling me that they had sent another email to my boss after that, which I think they forgot to mention it at the beginning when they ask for CC details. It's completely waste of time at the hotel's front office despite good location and nice room, the staff seems not knowing what they have to do and push their mistake to the guests.

The hotel is good, clean and functional but a bit old fashion. This is a good place to sleep but not to enjoy the hotel. The breakfast buffet is average. Well this is not a 5 stars hotel, perhaps my expectations to high...

No good lounge area, no bar, and breakfast area in the entrance door, not very nice. I intended to meet people there but change the venue since there were no good place to meet.