Overview

Hotel New Star Ikebukuro

2-61-6 Ikebukuro, Toshima-ku, Tokyo 171-0014, Japan
+81 339 890 015

S$ 62+

Overall guest ratings

7.1/10 Good
based on 997 reviews

Review highlights

  • 9.5
  • 8.8
  • 4.5
  • 4.0

Good to know

  • Great reception
  • Great shopping

Nearby

    show all

    About

    Hotel New Star Ikebukuro puts you within a 15-minute drive of Tokyo Dome and Tokyo Metropolitan Government Building. For a bite to eat, guests can check out Tea Room SAINTPAULIA, which serves breakfast, lunch, and dinner. Rooms offer up nice touches like down comforters, bathrobes, and slippers.

    Less show all
    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Internet
    • Meeting/Banquet facilities
    • Restaurant
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Non-smoking rooms available
    • Laundry service
    • Coffee shop
    • Terrace/Patio
    • Laundry facilities
    • Express check out
    • Pets not allowed
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.1 Good
    based on 997 reviews
    • 9.5 "Excellent breakfast."
    • 8.8 "Good value."
    • 8.4 "Location is great."
      9.7 "97% liked the proximity to shopping."
      8.8 "Easily accessible by car, said 88%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.3 "City centre within easy reach, said 83%."
    • 8.2 "Great service."
      7.8 "78% said the reception staff was great."
      9.4 "94% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      7.8 "Housekeeping was great, according to 78%."
      7.5 "75% were impressed by the laundry service."
    • 5.6 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 4.5 "Rooms are not good."
      3.0 "70% said rooms were small."
      4.5 "55% complained about the bathroom."
      1.5 "For 85%, the rooms looked old."
      0.5 "95% criticized the small bathroom."
      0.7 "Air conditioning was criticized by 93%."
      2.9 "71% thought they were poorly maintained."
      4.7 "53% said the bathroom was dirty."
      2.8 "72% were disappointed with the minibar."
      3.9 "61% found problems with the furniture."
      1.1 "89% were unsatisfied with the kitchenette."
    • 4.0 "Not very comfortable."
      3.0 "70% said rooms were small."
      0.5 "95% criticized the small bathroom."
      0.7 "Air conditioning was criticized by 93%."
    • 3.8 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 3.2 "Terrible amenities."
      3.3 "67% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
    • 2.3 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.0 Good
    based on 149 reviews
    • 8.8 "Good value."
    • 8.7 "Location is great."
      9.8 "98% liked the proximity to shopping."
    • 8.0 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 4.1 "Rooms are not good."
      2.8 "72% said rooms were small."
    • 3.7 "Not very comfortable."
      2.8 "72% said rooms were small."
    • 2.0 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."

    Overall rating

    7.8 Good
    based on 59 reviews
    • 8.6 "Location is great."
    • 8.5 "Great service."
    • 4.8 "Rooms are not good."

    Overall rating

    7.1 Good
    based on 59 reviews
    • 8.6 "Location is great."
    • 8.4 "Great service."
    • 4.8 "Rooms are not good."

    Overall rating

    7.3 Good
    based on 727 reviews
    • 9.6 "Excellent breakfast."
    • 9.0 "Excellent value."
    • 8.4 "Location is great."
      9.7 "97% liked the proximity to shopping."
    • 7.7 "Good service."
      7.2 "72% said the reception staff was great."
      9.2 "92% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      7.7 "Housekeeping was great, according to 77%."
    • 5.7 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 3.9 "Rooms are not good."
      4.2 "58% complained about the bathroom."
      2.7 "73% said rooms were small."
      1.5 "For 85%, the rooms looked old."
      0.4 "96% criticized the small bathroom."
    • 3.6 "Not very comfortable."
      2.7 "73% said rooms were small."
      4.9 "51% thought it was too noisy."
      0.4 "96% criticized the small bathroom."
    • 3.2 "Terrible amenities."
      3.3 "67% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
    • 2.7 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Great shopping"
    data provided by TrustYou
    Photos
    Map

    Map