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Pros: Schedule and price were reasonable.

Cons: Extremely noisy announcements, much louder than necessary. Poor boarding information. Incorrect gate info and poor messaging.

Cons: Booked a midday flight directly with VietJet only to find the flight no longer was flying that day. We had been up onto a completely different flight, 4.5 hours later, with no communication whatsoever. We had paid extra for certain seats, And we're told during checkin these were given away. Thankfully they gave us the seats 1 row in front of what we'd booked. They should really tell passengers about flights, as this could have caused a lot of issues if choosing connecting flights. We were lucky to be able to rearrange our pick up.

Pros: Doing its job to fly you on time with good schedule. For less than 1 hour flight that's all you need

Pros: Quick flight

Cons: It was a quick flight from dalat to hmc. So I didn't expect a lot. But they charged for water and there were no tv's.

Pros: On time

Cons: Everything. Bad business class food. Old movies. No inflight service.

Pros: Comfortable seats

Pros: The crew was extremely hospitable, and the food was excellent.

Cons: aircraft a bit old and my remote control was broken, lunckily my next seat was not occupied, so I can move to next seat and the seat a bit old and decline angle so limit. if compare with business class seat of other airlines, it's a bit not up to standard.

Pros: The seating for the short haul flight was far better than the long haul flight, the planes should have been switched as the short haul plane was more suited to long haul and vice versa

Cons: There was limited food available which meant there was no selection available just what was left, not acceptable

Pros: MU had been terrible on this trip. My flight MU544 was delayed from 00:55am to 12:10pm due to weather in Shanghai as they said. This made me miss my next flight to HNL. Next day i’m flying to LA and hotel they put me in in shanhgai was terrible :(

Cons: Could be honest about delay cause. Could put stranded passengers in better hotel rooms and not make strangers share a room. Could send bigger van so everyone and their luggages fit. (I have pics of packed van)

Pros: I liked nothing crew rude and racist they hate white people all the Chinese people where able to lay down and sleep me being white and American they gave me a eilee Seat with someone sitting next to me so I never was able to sleep all other passengers had no one sitting next to them and where able

Cons: The airlines charged me twice 320 for my 2 surfboards for total of 640.00 which is wrong the crew rude they broke my suitcase handles tore apart my surfboard bag over charged my sports bag will never fly this airline Shanghai should b called shanghell the Chinese people in airport r rude and mean

Pros: The crew was polite but service was not quite there. We pick a 2-seat layout so it was OK.

Cons: The food was poor and only served twice. Once shortly after taking off and another a couple of hours before landing. In a span of 10 to 11 hours there was no offer of drink or food of any kind.

Cons: I think the food in our flight was not that good..

Pros: Comfort n clean

Pros: Staff was great as usual

Cons: Many entertainment monitors including my row of seats were stuck for a while. The “please fasten your seatbelt” was on the screen and made the monitor unusable for the first 1hr of the flight

Cons: Change the food menu, boring with the same menu

Pros: Crew was very friendly.

Cons: There is just no room to move in those seats. We were packed in like sardines.

Pros: The Crew was Awesome

Cons: More leg room.

Pros: Great customer service

Cons: On time departure

Cons: Delayed

Pros: The cabin crew was great!

Cons: Plane was delayed

Pros: I loved the business class seats and the beautiful crew that attended to our needs. We would do it again. I didn't get to try three good much as it was a night flight. Ability to recline for sleeping was wonderful. The extra service at the garuda desk at denpasar airport was fantastic.

Cons: The garuda business class lounge at denpasar was disappointing. Food was not fresh.

Pros: The flight crew was great. Very friendly and efficient and there were free snacks with the comfort + seating with Delta. It’s airplane seating so it is what it is but I was not uncomfortable.

Cons: I’m not sure everything was really great.

Cons: Smooth on time flight

Cons: Plane was too hot

Cons: Can't tell how the flight was because missed connecting flight from LAX to SJC because Westjet from YYZ to LAX had a mechanical issue. They end up replacing a tire which caused a 1.5 hr flight delay

Pros: The price was right and the aircraft are new B737s.

Cons: The snack provided was a pack of 3 oreos and some water. They had other snacks and meals available for sale.

Cons: Flight was delayed 20 minutes. Baggage claim delayed another 30 minutes. Made me miss my connecting flight. Then also made me pay. No accommodation on their part. Terrible business.

Pros: Depart from Don mung airport on time

Cons: Nothing

Cons: I was in line for the flight and they closed the gate without notifying me

Pros: 1) seats 2) price 3) timing

Cons: 1) food

Cons: Extremely little leg room. Also they have sneaky charges for luggage weight. Anything over 15kg and they charge you for every extra kilogram. If you want to check in a second luggage you have to check in 4 hours ahead and you still have to pay a lot of money, and it is based on the weight of your luggage . If you don't check in 4 hours in advance and you have an extra suitcase, they charge you by the kilogram and it is ridiculously expensive. More than he cost of the entire flight! And if your flight has multiple legs, you have to pay for the extra luggage every single leg.

Pros: Boarding process and crew are okay.

Cons: Sat at exit row, great legroom but no reclining. Seat itself was not comfy.

Pros: The price was right and the aircraft are new B737s.

Cons: The snack provided was a pack of 3 oreos and some water. They had other snacks and meals available for sale.

Cons: No immigration documents were passed out on the flight from Singapore to BKK causing a bottleneck on arrival. Only one Thai Lion rep. processing entries and passing out docs. Very slow, jepordizing an onward connecting flight.

Pros: The flight was cheap.

Cons: The seats were uncomfortable and the food was unpleasant. Also, there was an hour delay but they never announced a delay, it just happened and not one really mentioned why until right before we were actually about to take off.

Pros: Depart from Don mung airport on time

Cons: Nothing

Pros: 1) seats 2) price 3) timing

Cons: 1) food

Cons: I didn't realise I was going to be in such a poor airline after booking through the Singapore Airlines website. There was hardly any space, food options were limited, there was no entertainment, they even charged for water! Equal worst airline with jetstar

Pros: Overall okay. Food was not in our list because the flight is about one and a half hour. No entertainment as it was a short one and we departed earlier than the estimated time.

Pros: Extremely rude.

Cons: I got sick on the flight from some food poisoning and the crew acted put out when I asked for some water.

Pros: Nice aircraft, on time departure and arrival

Cons: reclining seats only in business class, not lay flat. pay for everything except the bathroom

Pros: The price was right and the aircraft are new B737s.

Cons: The snack provided was a pack of 3 oreos and some water. They had other snacks and meals available for sale.

Cons: There baggage weights are ridiculous! 40 lbs for economy plus 30 lbs for economy..? Give me a break! Cost me the same amount for my baggage penalty for 5 lbs overweight as my tickets for two! Especially when they tell me to add the extra weight to my carry on... so what's the big deal? Same total baggage weight! I'll never fly with them again!

Pros: Basic no frills airline. Good baggage allowance

Cons: Very poor website

Cons: The flight was a pretty good flight for budget

Pros: Boarding was quick and Flight was Smooth

Cons: Food basic,Crew not so friendly.Flight left 15 minutes late.

Pros: No turbulence

Cons: Never wake up passengers for your terrible food

Cons: Catch the return flight and entertainment choices are somewhat limited . Food remains ok but not great .

Pros: Great service

Cons: Nothing

Pros: A good value for the money. Food was ok, and the flight crew was friendly. Check-in was a bit unorganized but overall a good experience.

Cons: There was no entertainment at all. The screens were all broken. There was no food or water for 10 hours and the flight was delayed for an hour

Pros: The food was great and so was the entertainment.

Cons: The service was overall very good, but the attendants would come drop off the food and then not come back to pick up the trash for an hour or so at times. Other than this, I would recommend

Pros: Flight was on time.

Cons: Crew must smile and speak to passengers...poor body language. Waiting for our luggage in the conveyor and give to the guys for them to put a tag for transfer flight to London. If it is connecting flight, passenger should get their luggage in their final airport of destination. Causing delay, because we still have to queve in the immigration. Don't see the point in that.

Pros: Nothing

Cons: The cabin crew

Pros: Nothing

Cons: Everything needs to be improved, they need to learn from Emirates

Pros: The food.

Cons: Entertainment system

Pros: I liked the entertainment.

Cons: Better customer service from crew