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Pros: Movies, crew

Cons: Food

Pros: The flight attendants are corteous, and leg room was okay (better than what I expected). It was also nice that they gave bottled water to everyone.

Cons: As usual, unorganized boarding. And I’m curious what is the criteria to get a blanket? I’m just curious. Cause 2 of the people who sat beside me got blankets, but I didn’t. Haha.

Pros: Their boarding process was smooth. The cabin crew was attentive. The plane wasn’t full and there were three of us sitting together that were rather large. The crew allowed us to go to an empty seat without someone next to it.

Cons: The flight had small video screens but no place to plug in a headset so consequently o sound.

Pros: We love how they service food and drink.

Cons: There were a lot of things which you need to know like send flighting schedule, visa to get in Canada, and depart and arrive on time so we can flight next stop. Also, make sure all luggages of customer will delivery directly to last stop if the tickets includes this things.

Pros: Zee was our flight attendant and she was absolutely wonderful. Personable, attentive, and she made sure each and every person on the plane was comfortable and happy, going so far as to move solo passengers to empty rows so they could have more space. I wish she could be on every flight I take.

Pros: Crew was very friendly for the most part. There seems to be a chance in the way they interact with customers. It's noticeable. The food still is not bad, not great. Drink selection was pretty extensive and impressive. Free wifi for messaging apps is great.

Cons: Electrical plug is right at your knee level. Bread is rock hard an inedible. Plane felt very dry compared to other Delta planes. Would be good to know when the Wifi will be off (as it is off as we "approach the North Pole"). I wish we didn't have to repack bags that are over 52lb.

Pros: boarding was on time

Pros: The movies

Cons: NA

Cons: It would be appreciated if the movie were more updated.

Pros: The crew, the plane, the professionalism.

Cons: More legroom!

Pros: Business class includes limo service to the airport, a tremendous perk. Boarding was a snap, especially in Shanghai which included a private van for First and business class passengers. The food in business class was outstanding. There was plenty to eat during the meals and the quality was surprisingly good. You could also order snacks and drinks throughout the flight. A great selection of movies also.

Cons: Surprisingly the seat on the 777 was not as comfortable as I expected it to be, though still more spacious than economy class.

Pros: While the business seats weren’t as comfortable as the pods, they did go flat for a decent sleep but they aren’t as wide,you need to be traveling as a couple if you have a window seat if you want to get out while the other person is asleep.

Pros: Nothing

Cons: My flight reservation couldn’t be found when I tried to check in online so I have to buy another ticket the day of for $400. When I got to the check in counter it turns out I already had a ticket. Kayak and Cebu were very unhelpful.

Pros: No thing at all

Cons: Seats very small food disgusting ,they don't offer you any thing on board

Cons: I didn't like everything

Pros: No thing about this flight

Cons: Not good good on board they don't have variety of food no credit card accepted

Pros: This is want low cost should be. Do the basics right, brand new plane, on time and impeccable crew. That's all I wanted.

Cons: Seat pitch a bit thight but it was expected. If you're tall I'd suggest the extra charge for emergency exit.

Cons: Flight was delayed 20 minutes. Baggage claim delayed another 30 minutes. Made me miss my connecting flight. Then also made me pay. No accommodation on their part. Terrible business.

Cons: Very little leg room, no complimentary water or snack.

Pros: The low price

Cons: We didn't start boarding until the takeoff time.

Pros: The flight was comfortable, staff was friendly, and food and snacks were abundant. Loved the variety of cocktails served even in economy class, they served champagne in flute glasses.

Cons: The screens had pretty bad resolution

Cons: The plane was delayed about 30 minutes. They should improve this.

Cons: Ground staff at the airport, like wheel chair workers, others were rude. I thought that Thai people are humble, but my experience with them was horrible. I will advice not to travel thru Thailand.

Pros: The service was great as was the space.

Cons: I would have liked a window seat.

Pros: smooth boarding process excellent enterntainment offered food is also quite good

Cons: seats seem to get smaller, less comfortable then I am used to with Singapore Airlines

Pros: The cabin crew was pretty good. This was the only saving grace in otherwise very poor experience

Cons: The flight was delayed by 2 hours and they changed the gate from one end of the terminal (A15) to the other (C1). The waiting area was cramped. This being the home of Singapore Airlines, the way managed this entire thing was pathetic. Boarding announcements were also confusing.

Cons: 2.5 hour delay

Pros: The crews on board were amazing!

Cons: The service from the ground staffs are not as good a the crews onboard.

Pros: Nice aircraft, on time departure and arrival

Cons: reclining seats only in business class, not lay flat. pay for everything except the bathroom

Pros: Crew on Singapore airlines were very helpful, friendly and accommodating.

Cons: They had 0 entertainment on an 8 hour flight. Tv turned off. One small meal after 20 minutes of flying. Would not fly with scoot again.

Pros: Crew was cordial, helpful and patient.

Cons: There was absolutely no complimentary service at all, a bit unusual compared to flights we've taken in the past (domestic and international). No offer of free water, what's up with that?!?! There was no entertainment on board for an overnight flight, no blanket, no pillow.

Pros: There is nothing to say this is a no frills airline and that is what you get. Departure was on time and arrival was also on time. Food on any airline isn’t good at least on airline i fly. The important thing is getting there safely and this airline company does that.

Pros: The Staff were friendly and efficient, considering the flight time being very short. The Flight Crew got us to our destination 10 mins ahead of schedule, considering also that we were 15 mins behind sitting on the runway for take off, which in effect meant they made up 25 mins. Fantastic job. The Aircraft was clean and well maintained. The seats were comfortable in economy for me, but unfortunately my Husband being a larger tall man was cramped and didn’t have a lot of room to move.

Cons: As the flight was very short the choice of food was limited and the selection was not good, as the choice I required ran out at the first two rows, which were not occupied by many passengers at all. A very light passenger load. The pricing was a little high for the snacks and tiny bottles of water.

Pros: previous flight arrived a bit late but captain did his best to make up the time

Pros: Being a budget airline, you really get what you pay for. Seats do not recline. Minimum legroom. I was thankful that it was only a 1-hour flight

Cons: Stiff, uncomfortable seats without controls. Just adequate legroom for a 5’3” person

Pros: very nice while Landed and take off.

Cons: We did not order any foods. No suggestion.

Pros: Nothing to like

Cons: How can the the airline serve such terrible food that smells of processed plastic!!! It is served burning hot and unedivle.

Pros: Ok time

Cons: No free drink

Cons: I didn't realise I was going to be in such a poor airline after booking through the Singapore Airlines website. There was hardly any space, food options were limited, there was no entertainment, they even charged for water! Equal worst airline with jetstar

Pros: The departure time was delayed but the crew made every effort to arrive on time. Kudos to the pilots. The cabin crew was excellent.

Cons: I get that it’s a budget flight, so no frills. I wasn’t expecting bottled water but at least offer some water in a cup. The water bottles being sold was expensive and too small. They encourage us to stay hydrated but not everybody can keep shelling out money for water, and strictly no outside food or drinks. Can they at least allow us to bring water, short flights not so much a problem but long flights, not so good for that strict rule.

Pros: Lovely people an caring all the way through.

Pros: excellent staff

Cons: ship needed cleaning

Pros: Everything. Just a simple, very short haul flight: nothing too complicated.

Cons: There was nothing to fault.

Pros: This flight nothign

Cons: Major delay, should have offered passengers water or beverages. Food was very poor, no assistance for transfer on late flight.

Pros: Non-stop flight.

Cons: About four hours before boarding, the gate assignment was changed from a comfortable gate with plenty of seats for passengers to another gate that was already occupied by another PAL flight that has not even boarded yet. So there were no place to sit down. Food can be so much better, especially the dessert. Crew didn't come across as happy with their job. When I asked for soda water, the serving stewardess didn't tell me that she'll give it later; she just proceeded to push the food cart, so I thought she didn't hear me since she didn't acknowledge my request. The bathroom was filthy!

Pros: Truly friendly, service minded and happy cabin crew.

Cons: A bit messy for the boarding but partly as unruly passengers

Pros: Amazing crew!

Cons: Boarding, crowded, mob science no room and unorganized

Pros: Good selection of movies.

Cons: Late, late, PAL is always late. First we were late by two hours; then boarding was delayed by one hour after that; then we sat on the tarmac for two more hours. Literally my dad had almost finished watching his first plane movie before we were able to takeoff. Fortunately our flight wasn't cancelled, but we missed not one but TWO connecting flights because it was so late. Also, MNL is a terrible airport. What is the logic in needing to pass through THREE sets of metal detectors and x-ray machines before boarding?