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Pros: Comfortable seating map

Cons: Food could be improved especially for vegetarians

Pros: The crew was excellent, however I had a very serious problem upon checking in as I DISCOVERED AM NOT ALLOWED A SINGLE KG OF LUGGAGE.THE AIRLINE ASKED ME TO INFORM THE AGENT WHO DID NOT MAKE IT CLEAR WHEN I WAS BUYING THE TICKET.THAT HAS COST ME A LOT OF ANXIETY AND BIG$$

Cons: TICKETS ON SALE THAT HAS NOT LUGGAGE MUST BE CLEARLY STATED THAT NO LUGGAGE ALLOWED

Pros: Ok

Cons: No

Cons: The plane was old but the flight was inexpensive

Pros: Crew was friendly , Seats were fine .

Cons: They only had one choice of pork roll , Which was not. Good , As I m a Muslim , I couldn't eat on the flight . More food. Options

Pros: yes

Cons: food

Pros: Cathay Pacific and crews were really good.

Cons: I suggest no seating reservation online.

Pros: On time

Cons: Really annoying to have to pay excess luggage fee when starting a long journey, being allowed only 15k and the first thing that happens is that You have to leave Your check in country to go and pay for having 3kg extra. Badly earned money spent all time in line hating the airline for this stupidity - 20 kg's is a very normal allowance - get back to standard!

Pros: Nothing really impressive.

Cons: The online boarding procedures was unavailable for non- Vietnamese. No reminder to tell us which terminal and cause me delayed to the flight, the airport reception was inexperience send me to a wrong terminal. Luggage charging was bad. If you declare online gives you half price and it doesn’t work

Cons: Crew members playing video games while waiting on the Tarmac.. very unprofessional.. driver of shuttle should be fired for not paying attention...

Pros: Plane was clean and boarding was efficient. Good value. Flight was on time.

Cons: Online booking experience was confusing as I was rerouted to Kiwi. Tried to pay for both bags at time of booking but was told due to a technical issue I had to pay at the airport. When checking in was forced to pay in cash. More of an inconvenience and caught us off guard. Plane was old and seats were very small and uncomfortable.

Pros: Flight, airplane, crews were Better than expected

Pros: Overall, flight, crews, services, airplanes were better than expected

Pros: Crew was good

Cons: Better entertainment of that language and country where the plane is going

Cons: There is no baggage transfer for international connecting flight. No hotel is provided from the airlines for international travelers, transit time is 12hours

Cons: Keep going with the excellent job, Garuda

Pros: Food and beverage service

Cons: 45 minutes delayed when departing

Pros: The crew was super nice and I felt comfortable during the 6h flight

Pros: None

Cons: Too cold in the aircraft !! So so cold

Pros: Clean facilities, polite staff. Hits the right notes on a trip to Korea or connecting to other Asian countries.

Pros: Crew was amazing

Cons: Seats was kinda uncomfortable. Leather seats would be great

Pros: This was not to positive off a flight.

Cons: Boarding easy, I am Handicapped, but arrival was a joke. Was never offered assistance. After 12 hours on a plane with braces on both legs you have to walk about a half mile to baggage and stand in lines to get out.

Pros: Food delicious! Flight attendants very attentive, helping with babies and really doing more than I’ve ever seen.

Cons: Electricity didn’t work in my pod

Pros: All staff were so polite and respectful

Cons: Old entertainment system

Cons: Good

Pros: The coach seats were larger than those on domestic flights. The window glass was dimmable for ideal lighting.

Cons: The arm rests did not go up all the way. This made it difficult to maximize comfort with my wife.

Pros: The Xiamen reps at the SGN airport was insensitive and arrogant. We were not able to board because of a misunderstanding on the China visa-free program. I still fully believe they are wrong. I had to book 2 new one way tickets with China Southern and wait all day at the airport.

Cons: Helpful, courteous, and well-informed Xiamen representatives.

Pros: You give me the suck time form shenyang to Fuzhou . I have to pick up all my stuff and chinking all the stuff to shenyang form Fuzhou . And just a 40 minute how I make it ? And I miss my fly to Fuzhou . I have to buy 2 new tickets form shenyang to Fuzhou ! $400 .. I feel so bad very bad ..

Cons: How you guys gonna do for it ?

Cons: got severe food poisoning from the airline food.

Pros: Staff

Cons: Better movies , better vegan food

Pros: Staff were helpful while checking in.

Cons: I don't understand how paying for checked bags ahead of time would be priced any differently than doing it at the check in counter, but the difference is exorbitant. It's a cheap airline for a reason and they get their money back by charging you for everything, including water during the flight. It's better to pay a little bit more for a real airline where standard things like carry ons, checked bags, water, and drinks come complimentary, especially for long flights.

Pros: Great service

Pros: Pleasant attitude of crew.

Cons: Late...again!

Pros: For a budget airline, the food is excellent as is the service. The seats are on the smallish side but not as bad as some more expensive options.

Cons: Cramped seats, no leg room, horrible food, stupid COLD snack!

Pros: Crew very attentive but not intrusive. Food very good.

Cons: I did not find much to watch on entertainment system. Have to get crew to assemble flat bed, a bit of a nuisance. Also to turn it back into a chair.

Pros: The crew was friendly

Cons: In this fairly new plane, the rows of seats are so close together, the leg room is minimal. When the tray is lowered, you feel completely squashed in the seat. The food trays are not picked up quickly after eating.

Pros: I liked the size of the cups for drinks: smaller than usual.

Cons: You could train some of your crews to behave more polite to the customers like they do in the Japanese airlines. Male crews tended to be nicer than female crews.

Pros: Flight boarded a few minutes early and arrived in Honolulu 40 minutes ahead of schedule. I upgraded to the "quiet zone" area which was perfect, very minimal disturbance from the flight crew.

Cons: The food was pretty bad. Especially when paying $15 for a meal. The portions were small and the rice was kind of dry. Maybe add a dessert to the meal might be worth the $15 price tag.

Pros: Extra charges for luggage, food and entertainment are ridiculous.

Pros: The staff was very nice and helpful.

Cons: No food or drinks? What the hell is that? Not even a snack. I've flown with companies all across the world and everyone of them except you offers something free to eat. Also you switched our flights until they were right after one another. We got on a flight at 12 pm right after we ate lunch. We fly for four hours with no food. We get to the terminal and have to run through to catch our next flight so no food. Then fly another two hours with no food and end at 2 am still hungry. Offer something to eat to your customers, don't be a shitty airline.

Cons: There is no entertainment, and you have to pay for even water, plus if you want to pay with card it is a $10 minimum....

Pros: Crew were professional, friendly and efficient. Aircraft was clean in the cabin and in good serviced condition. Check in Staff were efficient, friendly and professional.

Cons: Seating configuration in economy very small. My Husband is a tall, big man and was cramped by the seat pitch, which made his trip very uncomfortable. To think that we have to pay for such an essential item to life as WATER, when it is free on most other airlines....or at the very least you can get a glass of water. I couldn’t believe the charge price for a tiny bottle of water and the fact that you can’t even get a glass of water either. This is an outrage and a rip off to customers.

Pros: Enjoyed buying extended leg room

Cons: Water should be a standard on a 4 hour flight

Pros: Quick boarding

Cons: Overpriced drinks and snacks

Pros: N/A

Cons: N/A

Pros: Our family had 3 seats together

Cons: RUDE AND NASTY FLIGHT ATENDANTS. THEY SHOULD FIND NEW EMPLOYMENT WITHOUT CUSTOMER CONTACT! !!

Cons: Had layovers in Malaysia and ended up being charged $145 extra dollars because of a checked baggage (which was supposed to be included in our ticket already)

Pros: The flight i booked has 2 segments, both by Air Asia. However, when i arrived in KL, i was forced to exit the terminal, having to go thru immigration/custom, end up paying 2 separate luggage fees, lots of hessle. Since i never received Air Asia booking#, i was not able to check in, etc.

Cons: I will avoid booking this way and for sure avoid booking Air Asia

Pros: Flight boarded a few minutes early and arrived in Honolulu 40 minutes ahead of schedule. I upgraded to the "quiet zone" area which was perfect, very minimal disturbance from the flight crew.

Cons: The food was pretty bad. Especially when paying $15 for a meal. The portions were small and the rice was kind of dry. Maybe add a dessert to the meal might be worth the $15 price tag.

Cons: There baggage weights are ridiculous! 40 lbs for economy plus 30 lbs for economy..? Give me a break! Cost me the same amount for my baggage penalty for 5 lbs overweight as my tickets for two! Especially when they tell me to add the extra weight to my carry on... so what's the big deal? Same total baggage weight! I'll never fly with them again!

Cons: No immigration documents were passed out on the flight from Singapore to BKK causing a bottleneck on arrival. Only one Thai Lion rep. processing entries and passing out docs. Very slow, jepordizing an onward connecting flight.

Pros: It was awesome, everything was great....

Pros: The plane didn’t crash and we made it to our destination

Cons: We were squished in like sardines. My neck and back still hurt. They are sticklers about bags. No more than 7 kg (roughly 15lbs). Over all experience not so good.

Pros: Nice cree

Cons: All perfect

Pros: You ripped me off

Cons: you ripped me off

Pros: Great aircraft

Cons: Perfect

Pros: None

Cons: Crew attitude and snacks