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Xscape Tulum
Best Grounds

Calle Kukulcan Sur Entre Calle Xel HA, 77780 Tulum, QR, Mexico
+52 984 108 0881

S$ 151+

Overall guest ratings

8.5/10 Excellent
based on 633 reviews

Review highlights

  • 9.5
  • 9.5
  • 6.5
  • 5.2

Nearby

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    About

    With a stay at Xscape Tulum in Tulum, you'll be close to Cave Heaven and Tulum Mayan Ruins. This hotel is within close proximity of Cenote Crystal and Playa Paraiso.

    Rooms

    Make yourself at home in one of the 12 air-conditioned guestrooms. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include complimentary bottled water and in-room massages, and housekeeping is provided daily.

    Amenities

    Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional features at this hotel include complimentary wireless Internet access and concierge services.

    Dining

    Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours).

    Business, Other Amenities

    Featured amenities include a 24-hour front desk and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

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    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Internet
    • Room service
    • Bicycle hire
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Free parking
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Spa
    • Pets not allowed
    • Designated smoking area
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    based on 619 reviews
    • 9.5 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
      8.9 "89% said it was a stylish hotel."
      9.7 "97% enjoyed the friendly atmosphere."
    • 9.5 "Excellent pool."
      9.3 "Clean pool, said 93%."
    • 9.0 "Perfectly clean."
      8.3 "83% said rooms were clean."
      9.8 "98% thought it was clean."
      9.3 "Clean pool, said 93%."
    • 8.8 "Amenities are good."
      8.2 "82% thought the building was wonderful."
      9.7 "97% found the grounds to be nice."
      8.7 "87% thought the architecture was beautiful."
      10.0 "100% said the facilities were very new."
      10.0 "100% loved the outdoor sports facilities."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      9.4 "Management was excellent, said 94%."
      7.4 "74% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      8.8 "Housekeeping was great, according to 88%."
    • 6.5 "Rooms are ok."
      5.0 "For only 50%, the bathroom was ok."
      5.5 "For 55%, maintenance was acceptable."
      5.0 "Only 50% thought the furniture was functional."
      5.8 "Only 58% thought the shower was ok."
      6.7 "Only 67% found the balcony ok."
      5.0 "50% thought the minibar was ok."
    • 5.2 "Internet is average."
      5.4 "54% thought the wifi quality was ok."
    • 4.2 "Breakfast is below average."
    • 4.1 "Ugly beach."
    • 3.6 "Bar is not good."
    View all review categories

    Overall rating

    8.5 Excellent
    based on 489 reviews
    • 9.5 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
      8.7 "87% said it was a stylish hotel."
      9.8 "98% enjoyed the friendly atmosphere."
    • 9.3 "Excellent pool."
      9.2 "Clean pool, said 92%."
    • 8.8 "Generally very clean."
      8.1 "81% said rooms were clean."
      9.8 "98% thought it was clean."
      9.2 "Clean pool, said 92%."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.4 "Management was excellent, said 94%."
      7.4 "74% said the reception staff was great."
      8.4 "84% thought the service was very professional."
    • 8.5 "Good value."
    • 6.1 "Rooms are ok."
      5.2 "For 52%, maintenance was acceptable."
      5.3 "Only 53% thought the shower was ok."
    • 4.7 "Internet is poor."
      4.8 "52% said the wifi quality was bad."
    • 3.8 "Ugly beach."
    • 3.8 "Breakfast is below average."
    • 3.7 "Bar is not good."
    View all review categories

    Overall rating

    8.4 Excellent
    based on 105 reviews
    • 9.5 "Excellent pool."
    • 9.4 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
      9.0 "90% said it was a stylish hotel."
    • 9.1 "Perfectly clean."
      8.4 "84% said rooms were clean."
      9.8 "98% thought it was clean."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      9.5 "Management was excellent, said 95%."
    • 8.1 "Location is great."
      7.2 "City centre within easy reach, said 72%."
    • 6.4 "Rooms are ok."
    • 4.5 "Breakfast is below average."
    View all review categories

    Overall rating

    9.1 Excellent
    based on 24 reviews
    • 9.6 "Awesome vibe."
    • 9.5 "Excellent pool."
    • 9.0 "Excellent amenities."
      8.4 "84% thought the building was wonderful."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 7.9 "Good location."
    • 6.5 "Rooms are ok."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    data provided by TrustYou

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