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Xscapetulum
Best Grounds

Calle Kukulcan Sur Entre Calle Xel HA, 77780 Tulum, QR, Mexico
+52 984 108 0881

S$ 147+

Overall guest ratings

8.5/10 Excellent
based on 652 reviews

Review highlights

  • 9.5
  • 9.5
  • 6.5
  • 5.2

Good to know

  • Good management
  • Pleasant hotel grounds
  • Clean hotel facilities
  • Modern Hotel

Nearby

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    About

    Putting you within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park, Xscape Tulum offers an airport shuttle (available 24 hours) for USD 110 per room. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool and a garden are other highlights, and rooms offer room service and designer toiletries.

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    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Internet
    • Room service
    • Bicycle hire
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Spa
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    based on 619 reviews
    • 9.5 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
      8.9 "89% said it was a stylish hotel."
      9.7 "97% enjoyed the friendly atmosphere."
    • 9.5 "Excellent pool."
      9.3 "Clean pool, said 93%."
    • 9.0 "Perfectly clean."
      8.3 "83% said rooms were clean."
      9.8 "98% thought it was clean."
      9.3 "Clean pool, said 93%."
    • 8.8 "Amenities are good."
      8.2 "82% thought the building was wonderful."
      9.7 "97% found the grounds to be nice."
      8.7 "87% thought the architecture was beautiful."
      10.0 "100% said the facilities were very new."
      10.0 "100% loved the outdoor sports facilities."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      9.4 "Management was excellent, said 94%."
      7.4 "74% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      8.8 "Housekeeping was great, according to 88%."
    • 6.5 "Rooms are ok."
      5.0 "For only 50%, the bathroom was ok."
      5.5 "For 55%, maintenance was acceptable."
      5.0 "Only 50% thought the furniture was functional."
      5.8 "Only 58% thought the shower was ok."
      6.7 "Only 67% found the balcony ok."
      5.0 "50% thought the minibar was ok."
    • 5.2 "Internet is average."
      5.4 "54% thought the wifi quality was ok."
    • 4.2 "Breakfast is below average."
    • 4.1 "Ugly beach."
    • 3.6 "Bar is not good."
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    Overall rating

    8.5 Excellent
    based on 489 reviews
    • 9.5 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
      8.7 "87% said it was a stylish hotel."
      9.8 "98% enjoyed the friendly atmosphere."
    • 9.3 "Excellent pool."
      9.2 "Clean pool, said 92%."
    • 8.8 "Generally very clean."
      8.1 "81% said rooms were clean."
      9.8 "98% thought it was clean."
      9.2 "Clean pool, said 92%."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.4 "Management was excellent, said 94%."
      7.4 "74% said the reception staff was great."
      8.4 "84% thought the service was very professional."
    • 8.5 "Good value."
    • 6.1 "Rooms are ok."
      5.2 "For 52%, maintenance was acceptable."
      5.3 "Only 53% thought the shower was ok."
    • 4.7 "Internet is poor."
      4.8 "52% said the wifi quality was bad."
    • 3.8 "Ugly beach."
    • 3.8 "Breakfast is below average."
    • 3.7 "Bar is not good."
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    Overall rating

    8.4 Excellent
    based on 105 reviews
    • 9.5 "Excellent pool."
    • 9.4 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
      9.0 "90% said it was a stylish hotel."
    • 9.1 "Perfectly clean."
      8.4 "84% said rooms were clean."
      9.8 "98% thought it was clean."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      9.5 "Management was excellent, said 95%."
    • 8.1 "Location is great."
      7.2 "City centre within easy reach, said 72%."
    • 6.4 "Rooms are ok."
    • 4.5 "Breakfast is below average."
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    Overall rating

    9.1 Excellent
    based on 24 reviews
    • 9.6 "Awesome vibe."
    • 9.5 "Excellent pool."
    • 9.0 "Excellent amenities."
      8.4 "84% thought the building was wonderful."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 7.9 "Good location."
    • 6.5 "Rooms are ok."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Good management"
    "Pleasant hotel grounds"
    "Clean hotel facilities"
    "Modern Hotel"
    data provided by TrustYou

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