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Novum Hotel Cristall Wien

Franzensbrückenstraße 9, 1020 Vienna, Wien, Austria
+43 1216 8142

S$ 52+

Fri 9-12 Check in
Sat 10-12 Check out

Overall guest ratings

7.1/10 Good
based on 1,904 reviews

Review highlights

  • 9.0
  • 8.6
  • 4.6
  • 4.0

Good to know

  • Train station is close

Nearby

    show all

    About

    A stay at Novum Hotel Cristall Wien places you in the heart of Vienna, walking distance from Johann-Strauss-Museum and Riesenrad. This hotel is within close proximity of Wurstelprater and Vienna House of the Arts.

    Rooms

    Make yourself at home in one of the 55 guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.

    Dining

    Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include express check-in, complimentary newspapers in the lobby, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

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    AMENITIES

    • Free Wi-Fi
    • Business centre
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 hour front desk
    • Safe
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
    • Terrace/Patio
    • Internet
    • Concierge service
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    Reviews

    Guest reviews

    Overall rating

    7.1 Good
    based on 1,904 reviews
    • 9.0 "Terrific location."
    • 8.6 "Breakfast is good."
    • 7.0 "Good service."
    • 5.9 "Average cleanliness."
    • 5.1 "Internet is average."
    • 4.6 "Not very comfortable."
    • 4.0 "Rooms are not good."
    • 2.8 "Terrible amenities."
    • 2.3 "Horrible vibe."
    View all review categories

    Overall rating

    7.1 Good
    based on 856 reviews
    • 8.8 "Location is great."
      9.4 "94% thought it was easy to get to the train station."
      7.7 "Great parking, according to 77%."
      10.0 "Near to public transport, according to 100%."
      9.2 "92% liked the proximity to sightseeing."
      7.9 "City centre within easy reach, said 79%."
      10.0 "100% liked the proximity to shopping."
    • 8.5 "Breakfast is good."
    • 6.7 "Service is ok."
    • 5.5 "Internet is average."
    • 5.3 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 4.8 "Not very comfortable."
      2.4 "76% thought it was too noisy."
      0.7 "Air conditioning was criticized by 93%."
      4.4 "56% criticized the small bathroom."
    • 3.8 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      0.7 "Air conditioning was criticized by 93%."
      1.4 "For 86%, the rooms looked old."
      2.3 "77% found problems with the furniture."
      0.0 "100% had problems with the shower."
      4.4 "56% criticized the small bathroom."
      3.9 "61% said the bathroom was dirty."
      0.9 "91% were disappointed with the minibar."
      1.2 "88% thought the tv was sub-standard."
    • 3.1 "Terrible amenities."
      1.5 "85% thought the building wasn't nice."
    • 2.3 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.0 Good
    based on 495 reviews
    • 9.0 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      7.0 "Great parking, according to 70%."
      9.6 "96% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      8.1 "City centre within easy reach, said 81%."
    • 8.5 "Breakfast is good."
    • 7.0 "Good service."
      7.4 "74% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 5.7 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 5.0 "Average comfort."
    • 5.0 "Internet is average."
      3.7 "63% said the wifi quality was bad."
    • 3.9 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      0.7 "Air conditioning was criticized by 93%."
      1.1 "89% thought they were poorly maintained."
      1.4 "For 86%, the rooms looked old."
      1.4 "86% were disappointed with the minibar."
      4.1 "59% said the bathroom was dirty."
      2.1 "79% found problems with the furniture."
    • 2.7 "Terrible amenities."
      1.6 "84% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
    • 2.3 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
      4.9 "51% didn't like the unstylish hotel."
    View all review categories

    Overall rating

    6.3 Good
    based on 57 reviews
    • 9.1 "Terrific location."
    • 8.8 "Breakfast is good."
    • 8.7 "Good value."
    • 7.3 "Good service."
      7.5 "75% found the staff to be very friendly."
    • 4.1 "Not very comfortable."
    • 3.4 "Rooms are not good."
      2.2 "78% complained about the bathroom."

    Overall rating

    7.0 Good
    based on 495 reviews
    • 8.9 "Location is great."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      7.8 "City centre within easy reach, said 78%."
      9.4 "94% liked the proximity to sightseeing."
    • 8.4 "Breakfast is good."
    • 6.7 "Service is ok."
    • 5.7 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 4.8 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 4.3 "Not very comfortable."
      1.7 "83% thought it was too noisy."
      1.1 "Air conditioning was criticized by 89%."
    • 3.9 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      2.8 "72% found problems with the furniture."
      1.1 "Air conditioning was criticized by 89%."
      0.2 "98% had problems with the shower."
      1.3 "For 87%, the rooms looked old."
      1.0 "90% thought the tv was sub-standard."
    • 2.8 "Terrible amenities."
      1.3 "87% thought the building wasn't nice."
    • 2.1 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Train station is close"
    data provided by TrustYou

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    Photos

    Photos

    Novum Hotel Cristall Wien - Vienna - Building Provided by Leonardo Novum Hotel Cristall Wien - Vienna - Bedroom Provided by Leonardo Novum Hotel Cristall Wien - Vienna - Bar Provided by Leonardo Novum Hotel Cristall Wien - Vienna - Lobby Provided by Leonardo Novum Hotel Cristall Wien - Vienna - Restaurant Provided by Leonardo Novum Hotel Cristall Wien - Vienna - Attractions Provided by Leonardo Novum Hotel Cristall Wien - Vienna - Bathroom Provided by Leonardo Novum Hotel Cristall Wien - Vienna - Outdoor view Provided by Novum Hotel Cristall Wien Novum Hotel Cristall Wien - Vienna - Bedroom Provided by Leonardo Novum Hotel Cristall Wien - Vienna - Front desk Provided by Hotels.com Novum Hotel Cristall Wien - Vienna - Bedroom Provided by Leonardo Novum Hotel Cristall Wien - Vienna - Bedroom Provided by Hotels.com Novum Hotel Cristall Wien - Vienna - Bedroom Provided by Hotels.com Novum Hotel Cristall Wien - Vienna - Lobby Provided by Hotels.com Novum Hotel Cristall Wien - Vienna - Restaurant Provided by Hotels.com Novum Hotel Cristall Wien - 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Vienna Provided by Leonardo
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