Overview

Novum Hotel Cristall Wien

Franzensbrückenstraße 9, 1020 Vienna, Wien, Austria
+43 1216 8142

S$ 49+

Overall guest ratings

7.1/10 Good
based on 2,000 reviews

Review highlights

  • 9.2
  • 8.6
  • 4.7
  • 3.7

Good to know

  • Friendly service

Nearby

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    About

    When you stay at Novum Hotel Cristall Wien, you'll be within a 15-minute walk of Riesenrad and Wiener Prater. Free WiFi is an added perk, and guests looking to stay active can check out the nearby segway rentals/tours. Also, Vienna State Opera and Hundertwasser House Vienna are within a short drive.

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    AMENITIES

    • Free Wi-Fi
    • Business centre
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
    • Terrace/Patio
    • Internet
    • Tennis
    • Concierge service
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.1 Good
    based on 2,000 reviews
    • 9.2 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to sightseeing."
      9.4 "City centre within easy reach, said 94%."
      9.7 "97% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
    • 8.6 "Breakfast is good."
    • 6.9 "Service is ok."
    • 4.7 "Rooms are not good."
      3.2 "68% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      2.8 "Air conditioning was criticized by 72%."
      2.2 "For 78%, the rooms looked old."
      2.7 "73% found problems with the furniture."
      2.5 "75% thought the tv was sub-standard."
      2.3 "77% had problems with the shower."
      3.2 "68% said the bathroom was dirty."
      3.5 "65% were disappointed with the minibar."
    • 3.7 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    • 3.6 "Bad amenities."
      1.8 "82% thought the building wasn't nice."
      2.6 "74% complained about the elevator."
      0.5 "95% thought the facilities needed updating."
      2.7 "73% didn't like the architecture."
    • 2.2 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
      0.6 "94% criticized the plain hotel."
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    Overall rating

    7.2 Good
    based on 920 reviews
    • 9.1 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to sightseeing."
      9.7 "97% thought it was easy to get to the train station."
      9.2 "City centre within easy reach, said 92%."
      10.0 "100% liked the proximity to shopping."
    • 8.7 "Good value."
    • 8.5 "Breakfast is good."
    • 6.1 "Service is ok."
    • 5.6 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
      5.2 "52% thought the cleanliness of the hotel was average."
    • 4.3 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      2.9 "Air conditioning was criticized by 71%."
      1.9 "For 81%, the rooms looked old."
      2.6 "74% found problems with the furniture."
      1.9 "81% had problems with the shower."
      4.3 "57% criticized the small bathroom."
      3.1 "69% said the bathroom was dirty."
      3.6 "64% were disappointed with the minibar."
    • 4.0 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 3.5 "Bad amenities."
      1.8 "82% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
    • 1.9 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
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    Overall rating

    6.9 Good
    based on 520 reviews
    • 9.1 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.3 "City centre within easy reach, said 93%."
      9.7 "97% thought it was easy to get to the train station."
    • 8.5 "Breakfast is good."
    • 6.7 "Service is ok."
    • 5.4 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 4.7 "Rooms are not good."
      3.3 "67% complained about the bathroom."
      2.9 "Air conditioning was criticized by 71%."
      1.3 "87% thought they were poorly maintained."
      1.9 "For 81%, the rooms looked old."
      2.8 "72% found problems with the furniture."
      3.1 "69% said the bathroom was dirty."
      3.6 "64% were disappointed with the minibar."
      2.4 "76% thought the tv was sub-standard."
    • 3.9 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 3.3 "Bad amenities."
      1.9 "81% thought the building wasn't nice."
      2.7 "73% complained about the elevator."
    • 2.1 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
      4.8 "52% didn't like the unstylish hotel."
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    Overall rating

    6.8 Good
    based on 80 reviews
    • 9.2 "Terrific location."
      9.7 "97% thought it was easy to get to the train station."
    • 8.8 "Breakfast is good."
    • 8.3 "Good value."
    • 7.1 "Good service."
      7.7 "77% found the staff to be very friendly."
    • 6.4 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 5.0 "Average comfort."
      2.6 "Air conditioning was criticized by 74%."
    • 4.4 "Rooms are not good."
      2.6 "Air conditioning was criticized by 74%."
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    Overall rating

    7.1 Good
    based on 480 reviews
    • 9.1 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.2 "City centre within easy reach, said 92%."
      9.7 "97% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
    • 8.5 "Breakfast is good."
    • 6.9 "Service is ok."
    • 5.8 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 4.4 "Rooms are not good."
      3.2 "68% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      2.2 "For 78%, the rooms looked old."
      3.0 "Air conditioning was criticized by 70%."
      2.1 "79% had problems with the shower."
      2.9 "71% found problems with the furniture."
      2.4 "76% thought the tv was sub-standard."
    • 3.5 "Bad amenities."
      1.8 "82% thought the building wasn't nice."
    • 3.5 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    • 2.3 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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