Cons (-) We did have troubles with the door with the keypad not working for the last four days of our stay but the Hotel staff were very accommodating.
4 stars
Helnan Phoenix Hotel
Photos of Helnan Phoenix Hotel
Overview
Hotel with a fitness center, steps from Aalborg Historical Museum Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and conference space. WiFi in public areas is free. Additionally, self parking, a 24-hour front desk, and tour/ticket assistance are onsite. Helnan Phønix Hotel offers 224 accommodations with hair dryers. Televisions come with cable channels. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Recreational amenities at the hotel include a fitness center.
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Amenities at Helnan Phoenix Hotel
- Fitness centre
- Restaurant
- Free Wi-Fi
- Meeting/Banquet facilities
- Parking
- Spa
- Laundry service
- Hairdryer
- 24-hour front desk
- Safe
Accessibility and suitability
- Disabled access
- Hypoallergenic
- Lift
- Designated smoking area
Services and conveniences
- Conference rooms
- Currency exchange on-site
- Meeting/Banquet facilities
- 24-hour front desk
Pool and spa
- Sauna
- Spa
- Hot tub
Health and safety
- Safe
- Daily housekeeping
Basics
- Free Wi-Fi
- Heating
Parking and transportation
- Parking
Bathroom
- Hairdryer
Laundry
- Laundry service
Workspace
- Desk
Dining
- Restaurant
General
- Storage available
Fitness
- Fitness centre
Reviews of Helnan Phoenix Hotel
7.6
Good
2744 verified ratings
Wonderful
753
Very good
652
Good
684
Okay
257
Fair
218
Mediocre
105
Poor
75
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location and delicious breakfast offerings. However, several reviews pointed out cleanliness issues in the rooms and bathrooms, which detracted from their overall experience. Some guests also mentioned problems with room amenities and noise levels.AI-generated from customer reviews
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Score by provider
7.6 out of 10
212 reviews
10 out of 10
1 review
All reviews
Location
Vesterbro 77, 9000 Aalborg, North Jutland
What's nearby
- Aalborg Historical Museum134 m
- Hospital of the Holy Ghost185 m
- Bornekunst197 m
- Glasvaerkstedet Helle E206 m
- Budolfi Cathedral221 m
- Jomfru Ane Gade275 m
- Old City Hall286 m
- Grabrodrekloster Museum363 m
- Artbreak Hotel0.5 km
- Aalborg Congress and Culture Center0.5 km
- Aalborg Castle0.6 km
- Aalborg Railway Station0.6 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Helnan Phoenix Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Helnan Phoenix Hotel
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See most recommended stays in AalborgGood to know
Value for money | 8.8 |
|---|---|
Distance to city centre | 0.2 km |
Nearest airport | Aalborg |
Distance to airport | 6.4 km |