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|Heraklion N. Kazantzakis Apt.|
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There were moments, when i liked this hotel so much, and moments, when i dont like it... we had been there for four days, we had two-storey apartment (mezonet room) with two balconies and perfect sea view. I like clean room, space in room and view. Furniture was almost new and good smell here. We had breakfast and dinner, which were delicious and colorful. Swimimng pool was big and very good. Beaches were very nice, around 800 meters close.
The bigest problem was communication in this hotel. At the beginning the reception lady wanted city tax, but booking.com said me, that i already paid everything. ok, first apologies... After that the driver was waiting for us, but we had our car close. Nobody explained us, where we will go by car with driver...it will be 1 or 10 km? ... I asked him, but no answer...i asked him, if we can go with driver to look for ours room and then he will take back us to ours car... but when we opened the room for look, he was gone...Dinner was ok, BUT...nobody told us, that we need to pay for drinks extra! When we brought two cappuccinos and one class of wine, the lady came, we need to pay. So we paid 9,5 euros... 3 euros for cappuccino made in breakfast coffee maker...really? There was not any price list, so we did not know, how much it will cost... and ladies was taking the plates and others dishes so quickly, i felt so much under supervision. And the bed was my nightmare...when my husband moved, i moved to and be awake....
We were running late for a wedding and the hotel provided transport knowing we would be waiting ages for a taxi. They didnt expect any money for it. We gave a tip because a taxi would have been €30. They also liased on how to get to the hotel the night we arrived;detailing costs of taxis and what buses to get. 10/10 service, already planning our next trip back
Nothing. This hotel far surpassed our expectations. It is steep walking up to the hotel but a little exercise is good after too much delicious food and drink
The breakfast was poor quality. The hotel needs a full refurbishment, this is not a 4 star hotel at all. We have seen other accommodations in Crete at the same price but with much better quality. Don’t go to this hotel.
Surrounding views were very nice to look around. Very peaceful. The staff were very welcoming and friendly. Nearby beaches Local shops, restaurants and a few bars within a short walk.
The food was limited in the buffet restaurant. Breakfast was always the same just a few changes here and there. Dinner some nights the food wasn't that great. As I was half board the drinks were not included we had to purchase from the hotel bars which were very pricey so that didn't last long theblocal supermarkets and pubs near by were much for affordable and convenient. The entertainment was limited.
we were outside reception all nigth every night suitcases were coming and going
When you stay at Elpida Village in Agios Nikolaos, you'll be near the beach, within a 15-minute walk of Agios Panteleímonas and Golden Beach. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
based on 449 reviews
Things to know
- Pleasant hotel grounds
- Great view
- Friendly atmosphere
Policies vary by room type and provider.
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Most popular landmarks
- Port of Agios Nikolaos 8 km
- Lake Voulismeni 8.2 km
- Agios Nikolaos Archaeological Museum 8.5 km
|Heraklion N. Kazantzakis Apt.||56.1 km|