Overview

Hilton Al Ain

Al Sarooj District Po Box 1333 Sarouj Street, Al Ain, United Arab Emirates
+971 3768 6666

S$ 105+

Overall guest ratings

7.7/10 Good
based on 2,258 reviews

Review highlights

  • 8.4
  • 7.9
  • 5.5
  • 5.3

Good to know

  • Pleasant hotel grounds
  • Friendly service

Nearby

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    About

    Set in a beautiful Arabian Gulf oasis, Hilton Al Ain hotel is a peaceful retreat in the vibrant Garden City of Al Ain. The convenient 60-minute drive from Dubai and 90-minute drive from Abu Dhabi make it the perfect venue for leisure and business travelers. Its rooms offer wireless or wired internet access, large or French balconies and lovely mountain, pool or garden views, depending on the room’s location. Complimentary WIFI internet access is available in the lobby area and Palm Court Café. Choose a diversity of culinary options that range from Mexican cuisine and Italian delicacies, to a Japanese restaurant and an open-air Arabic café. This Al Ain hotel is ready to host business meetings, social gatherings, weddings and conventions for up to 650 people thanks to its 1,070 sq. meters of event space distributed among four versatile meeting rooms and the large Oasis Ballroom. Hiltonia Resort and Aquatic club features three swimming pools, one water slide, tennis courts, indoor squash courts, a whirlpool, sauna, fully equipped gym and massage rooms.

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    Hilton

    AMENITIES

    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • A/V equipment hire
    • Business centre
    • Car hire
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Child pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Airport shuttle (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Free parking
    • Playground
    • Steam room
    • Storage available
    • Indoor tennis
    • Wedding services
    • Outdoor tennis
    • Non-smoking rooms available
    • Terrace/Patio
    • Wi-Fi
    • Indoor pool
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.7 Good
    based on 2,258 reviews
    • 8.4 "Breakfast is good."
    • 7.9 "Good service."
      9.5 "95% found the staff to be very friendly."
      7.5 "Management was excellent, said 75%."
      10.0 "100% said the concierge service was amazing."
    • 7.8 "Good location."
      10.0 "100% liked the proximity to shopping."
      8.8 "City centre within easy reach, said 88%."
    • 7.4 "Good pool."
    • 6.3 "Average amenities."
    • 5.5 "Average value."
      5.4 "54% thought it was adequately priced."
      5.3 "The price was ok for 53%."
    • 5.3 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
    • 5.3 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
      6.3 "63% thought the cleanliness of the hotel was average."
    • 4.8 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      0.7 "For 93%, the rooms looked old."
      3.2 "68% found problems with the furniture."
      2.1 "79% thought the tv was sub-standard."
      2.1 "Air conditioning was criticized by 79%."
      2.8 "72% were disappointed with the minibar."
      0.4 "96% had problems with the shower."
      0.8 "92% criticized the small bathroom."
      0.0 "100% said the bathroom was dirty."
    • 2.9 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
      0.0 "For 100%, the lobby entrance was sub-standard."
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    Overall rating

    7.9 Good
    based on 699 reviews
    • 8.5 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 8.2 "Breakfast is good."
    • 8.1 "Location is great."
    • 7.5 "Good bar."
    • 7.4 "Good pool."
    • 6.0 "Average amenities."
    • 5.6 "Average comfort."
      6.8 "Beds were acceptable for 68%."
      5.1 "Only 51% said rooms were big enough."
    • 5.4 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
      6.1 "61% thought the cleanliness of the hotel was average."
    • 5.2 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      5.9 "Only 59% said rooms were clean enough."
      5.1 "Only 51% said rooms were big enough."
    • 3.0 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
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    Overall rating

    7.6 Good
    based on 1,332 reviews
    • 8.7 "Breakfast is good."
    • 8.3 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.0 "Location is great."
    • 7.3 "Good pool."
    • 6.2 "Average amenities."
    • 5.0 "Average value."
    • 4.9 "Not very comfortable."
      3.1 "69% thought it was too noisy."
    • 4.8 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 4.0 "Rooms are not good."
      0.7 "For 93%, the rooms looked old."
      2.0 "80% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      2.9 "71% found problems with the furniture."
      2.1 "79% thought the tv was sub-standard."
    • 2.5 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
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    Overall rating

    7.8 Good
    based on 225 reviews
    • 8.1 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.1 "Breakfast is good."
    • 7.6 "Good location."
    • 7.4 "Good pool."
    • 5.2 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 5.0 "Average comfort."
    • 4.9 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 4.8 "Value below average."
    • 4.3 "Rooms are not good."
      1.2 "88% thought they were poorly maintained."
      0.6 "For 94%, the rooms looked old."
    • 2.8 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Pleasant hotel grounds"
    "Friendly service"
    data provided by TrustYou

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