Shenzhen hotels

Shenzhen hotels

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Shenzhen, Guangdong, China
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Low season April
High season March
  Average price (weeknight): S$ 151
  Average price (weekend night): S$ 98

cheapest month to stay

47%

expected price decrease

most expensive time to stay

98%

expected price increase

(avg. price over the last 2 weeks)

Sun - Thu

(weeknight)

(avg. price over the last 2 weeks)

Fri & Sat

(weekend night)

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Best Shenzhen hotels

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Vienna Hotel Shenzhen Aiguo Road - Shenzhen - Building
1
9.8 Excellent (1,129 reviews)
S$ 63+
Overview Reviews
The hotel is located in the first branch of Luohu District in Shenzhen. The hotel is located in Shenzhen Luohu District, Patriotic Road, Bamboo Park, the hotel is located in the first branch of the hotel in Shenzhen, East side, east of Shenzhen Reservoir, west of Dadouling Mountain, south of East Gate Commercial Street, adjacent to Wenjin Port, and Shenzhen Railway Station in close proximity, 45 minutes from the airport by car, traffic is very convenient, the hotel uses the European style design, Decoration style classic, elegant, art, warm. The hotel is located on the 24th floor and has 223 luxurious rooms. The hotel has Chinese and Western restaurants, sauna and leisure center, billiards entertainment center, business center and other supporting projects
5.4 Okay
Pros: Location
Vienna Hotel Shenzhen Fuhua Road - Shenzhen - Bedroom
2
9.7 Excellent (5,810 reviews)
S$ 63+
Overview Reviews
In the heart of Shenzhen, Vienna Hotel- Shenzhen Fuhua Road is close to Shenzhen Huaqiang North Commercial Circle and Huanggang Port. This 4-star hotel is within close proximity of Shenzhen City Hall and Coco Park.Rooms Make yourself at home in one of the 488 guestrooms. Complimentary high-speed (wired) Internet access is available to keep you connected. Conveniences include complimentary newspapers and coffee/tea makers, and you can also request irons/ironing boards. Make use of convenient amenities such as complimentary wireless Internet access, an arcade/game room, and a hair salon.Dining Enjoy a meal at one of the hotel's dining establishments, which include 1 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Thirsty? Quench your thirst at a bar/lounge, a beach bar, or a poolside bar. Buffet breakfasts are available daily for a fee.Business, Other Amenities Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
3.3 Mediocre
Pros: Location is ok. Room size is good.
Cons: Once I arrived to the hotel the receptionist informed me that my superior room is too small with no windows no Fridge no boiler trying to scam me, after a long arguing she start speak only in Chinese and I was very exhausted I agree to buy a VIP card for 198Rnb to upgrade my superior room to the one I thought is the superior room. Room is with a small window, room & corridors smell moldy very moldy, air condition in the room is ok but no air conditioner & dark in the corridors, bathroom in the room is too small, drawers are small and even not wide enough for the coats’ hanger, I had to ask for safty box in the room, receptionists are not helpful. I had my breakfast once food is medium low quality.
2.5 Mediocre
Pros: Nothing
Cons: There wasn’t English speaking staff when we arrived. We had to use translator to communicate with them. Room was smelling really bad, people had been smoking inside the room. I asked to change for the non smoker room as I was travelling with small child. They changed us to another room and fixed the smell problem with air freshener. After few hours another room was as stinky as first one. After 5th room we checked could get okay room to stay in, just okay. That was supposed to be “more expensive one”. I found all trashes from previous guests on bathroom and next to the bed. AC was also very old and poor quality. I would not recommend this hotel to anyone.
10.0 Excellent
Pros: the dedication spirit of the staff are professional.
Cons: no
8.8 Excellent
Pros: Big rooms and comfortable beds
Cons: It shows it’s age
6.7 Good
Pros: Good location. Big rooms.
Cons: Nobody can speak English well. Hotel staff said the King room is different from the description, and it has no window. They proposed an upgrade which cost 198 CNY extra. That means all rooms description can differ from reality.
5.8 Okay
Pros: Location near subway and not far from Futian checkpoint to go to Hong Kong
Cons: Staff at reception very unfriendly. No greetings, no good morning. They tried to give us a room with no window ! The photos showed there was a window . We had to ask for a manager after discussion we finally got a double room with a window. The check in process took 40 minutes !!! Never back !
9.2 Excellent
Pros: Very good value ; room has big space
Cons: The carpet looks old
1.0 Poor
Pros: Very poor quality hotel dont go by image, staff doesnt know english, it hell to stay , all the time bad smell. Cleaning staff stolen my watch worth 30k. Do not stay at this property.
Cons: Staff, hotel , room ....
Overview Reviews
This comfortable hotel is in Shenzhen. The accommodation is 1. 0 kilometre(s) from the main public transport links. Travellers will find the airport within 26. 2 kilometre(s). The establishment features a total of 180 bedrooms. Unfortunately, the front desk is not open 24 hours. Cots are not available at Shenzhen Vienna International Hotel(Xinzhou br). Customers will not be bothered during their stay, as this is not a pet-friendly hotel.
3.8 Mediocre
Pros: The location was ok, near a metro station
Cons: The air conditioning was not working. Difficult to sleep in 27 degree temperatures and 80%+ humidity. It was barely working during the day and at night it seemed to be turned off completely.
2.5 Mediocre
Pros: Third class service. Rooms are very small no windows. Worst ever experience very disappointment staying. Over priced I have to pay extra for room changing.
Cons: Everything I don’t like
8.8 Excellent
Pros: I can say perfect to stay for a week
Cons: Nothing tosay
5.8 Okay
Pros: Wide bed, location ok
Cons: International hotel but staff’s English is suck. Aircon funny with very cold flow but can’t change even set temt highest
4.2 Okay
Pros: Didn’t get a good service and the staffs there weren’t polite or happy! Showing unhappy face! The hotel used torned towels!
Cons: The staffs and Booking.com
8.3 Excellent
Pros: All... I am a loyal customer to Vienna hotel
Cons: Nothing
8.3 Excellent
Pros: NA
Cons: The floor in room needs a bit of cleaning
Shenzhenair International Hotel - Shenzhen - Building
4
9.5 Excellent (7,721 reviews)
S$ 169+
Overview Reviews
A stay at ShenzhenAir International Hotel places you in the heart of Shenzhen, within a 10-minute drive of Happy Valley and Window of the World. Featured amenities include a business center, limo/town car service, and express check-in. This hotel has 10 meeting rooms available for events. A roundtrip airport shuttle is complimentary at scheduled times.
10.0 Excellent
Pros: Breakfast are very good. Bed are very comfortable.
7.5 Good
Pros: It’s near shopping centre, convenient for shopping and dining.
Cons: Not directly connected with the underground railway.
8.8 Excellent
Pros: Staff. Overall they were pretty helpful and polite, spoke English good enough to communicate. Location is great. Close to some sightseeings, subway supermarkets, mall, restaurants. You can reach the tallest building riding a bicycle. A number of restaurants in the hotel, expensive but decent. No idea about breakfast though, didn't have it. Nice view, big windows in the room. Swimming pool is ok to cool down, clean. But only 1.2 - 1,6 meters deep. Gym has a nice view as well, but the swimming pool faces construction area at the moment. Towels, slippers, hairdryer, toiletaries are all provided at the pool's shower.
Cons: Deposit amount. I'd prefer to be informed in advance that I have to deposit amount twice as much as I am supposed to pay for the whole booking.
6.7 Good
Pros: Good
Cons: Wifi, Staff
Vienna Hotel - Shenzhen - Building
5
9.5 Excellent (1,208 reviews)
S$ 79+
Overview Reviews
With a stay at Vienna Hotel in Shenzhen (Nanshan), you'll be a 3-minute drive from Shenzhen Safari Park and 8 minutes from Happy Valley. This 4-star hotel is 5.8 mi (9.3 km) from Window of the World and 6.5 mi (10.5 km) from Splendid China Folk Village. Rooms Make yourself at home in one of the 266 guestrooms. Dining Satisfy your appetite at the hotel's coffee shop/café. Business, Other Amenities Featured amenities include dry cleaning/laundry services and a safe deposit box at the front desk. Free self parking is available onsite.
9.6 Excellent
Pros: The nearby neighborhood is very lively.
Cons: Location is far from city center.
8.3 Excellent
Pros: Very comfortable room. Friendly staff. Good restaurants close by
Cons: The breakfast was not great. Very difficult to get a taxi
7.1 Good
Cons: The hotel is a bit too old
5.8 Okay
Cons: Not sure the hotel is really designed for foreigners. Breakfast looked very poor so cancelled this and went to a local cafe (VII). What astounded me was that there was no safe in the room or available at reception so every time I went out I had to take a bag with my valuables - utterly ridiculous really. Reception staff struggled with English and with providing useful suggestions. It’s cheap so you can offset these grumbles against the price - I guess you get what you pay for.
8.3 Excellent
Pros: Breakfast was really good. I enjoyed Chinese cuisine a lot.
Cons: How to use free Wifi was not clear. Only staffs knew how to use it. Also, most of the staffs at the front desk cannot speak English.
8.8 Excellent
Pros: Convenient for the university campus, affordable, big and very clean room with a good shower and comfy bed.
Cons: Room phone didn't work to call reception to complain about very noisy neighbours at midnight. Thin walls meant I could hear them the whole night even though someone told them to be quiet.
7.1 Good
Pros: The hotel provide extra pillows.
Cons: The staff couldn't find my booking via their system.
6.7 Good
Pros: The hotel is well positioned close to the University, close to Subway stations and within easy reach of Shenzhen Safari park. The hotel was reasonably clean. The room Seamed small but had a king sized bed, comfortable chairs and a table plus a desk. The Bathroom was clean and tidy and met all my expectations
Cons: Front desk staff with the exception of one young girl identity FO 28. Had no other language skills other than Chinese and even communicating via a translate app was met with indifference The breakfast was appalling both the Chinese and the Westen Dishes were poorly prepared and on display cold. The restaurant manager and staff were not interested in assisting or nay feddback
The Ritz-Carlton Shenzhen - Shenzhen - Bedroom
6
9.4 Excellent (3,901 reviews)
S$ 401+
Overview Reviews
Experience the extraordinary, the center of business your home away from home in the hustle and bustle of Shenzhen and enjoy the tranquility at The Ritz-Carlton. The Ritz-Carlton, Shenzhen redefines the meaning of impeccable personal service and contemporary elegance.
9.6 Excellent
Pros: The service exceeded our expectations. We were offered an upgrade and free breakfast upon arrival. Great location!
8.8 Excellent
Pros: Its good value for money.
Cons: We booked 7 rooms, but they were not able to give us our rooms at 7:00pm in the evening.
9.2 Excellent
Cons: facility a bit old relative to nearby new hotels. But well maintained.
10.0 Excellent
Pros: The staff is amazing. The food was excellent. The service was top notch. The rooms were clean, spacious and beautiful. The staff goes out of their way to remember everything you may need and is warm and friendly. It was truly the best stay I have ever had a Ritz Carlton.
10.0 Excellent
Pros: AMAZING Service
Cons: Was perfect
Four Seasons Hotel Shenzhen - Shenzhen - Building
7
9.4 Excellent (3,835 reviews)
S$ 315+
Overview Reviews
With a stay at Four Seasons Hotel Shenzhen, you'll be centrally located in Shenzhen, within a 5-minute drive of Shenzhen Convention and Exhibition Center and Coco Park. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
10.0 Excellent
Pros: Everything!!! but with the exception of the Internal Design.. it was too Bland and Dark!
Cons: I didnt like the Decor!
10.0 Excellent
Pros: Loved everything, particularly the service once you'd joined the Executive Club. Catherine's, who looked after our every need, was a real darling.
Cons: It was all great but the Foo restaurant was very pricey.
7.5 Good
Pros: clean massive rooms n services ......
Cons: no activities much to do in hotel.....boring lobby area.....
8.3 Excellent
Pros: The staff were incredible, could not have received better service
7.5 Good
Pros: Convenient location, spacious room, clean bathroom.
Cons: Very dirty curtain, no master switch for lights, no dedicated/presentable bar (lounge doesn’t count), concierge was unable to speak English.
10.0 Excellent
Pros: Very comfortable excellent service and views they know how to make you feel at home
10.0 Excellent
Pros: location was perfect if you take High Speed Train, there is an underground mall take you from station to hotel. Staff were very attentive and friendly there. We booked the Club access, and the experience was great, food and drink choices were more than I expected.
Cons: We also tried the Chinese restaurant, which was not delicious for that paid value.
10.0 Excellent
Pros: Everything very good.
7.9 Good
Pros: Good location. Very helpful staff, particularly at Concierge.
Cons: Decor. Layout of breakfast. Lack of complimentary snacks.
The Langham, Shenzhen - Shenzhen - Building
8
9.4 Excellent (3,832 reviews)
S$ 272+
Overview Reviews
With a stay at The Langham, Shenzhen, you'll be centrally located in Shenzhen, within a 5-minute drive of Happy Valley and Happy Coast. Featured amenities include a business center, express check-in, and express check-out. This hotel has 5 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
10.0 Excellent
Pros: Lovely decor, luxurious rooms, and fantastic service. Beautiful appointments and open ornate spaces.
Cons: Although my room rate was quite reasonable (possibly due to corporate negotiations, all of the on site restaurants are ridiculously expensive. Dinner can easily cost an much for one person as the nightly room rate, and it would be impossible for two to eat dinner for less than the nightly rate.
10.0 Excellent
Pros: The staff are particularly helpful and friendly. They really exceed expectations. Breakfast is also very good with a wide variety, catering to all appetites. A special mention to Clark ,the concierge who assisted us with our cancelled flights and made sure everything was in order with the highest professionalism and care.
10.0 Excellent
Pros: This hotel is simply wonderful. We feel very happy to have had the chance to spend in it a most wonderful and enjoyable 3 days. We shall certainly remember and reccommend the Langham, Shenzhen to our family and friends .
Cons: Not a single thing.
10.0 Excellent
Pros: Everything was perfect. Staff at executive louge did make sure we have a wonderful experience there. Special thx to Jamie.
10.0 Excellent
Pros: Exceptionally good! The staff is very friendly and helpful. At reception we were greeted with a pink rose, which is so endearing to me. We happened to lose our swimming goggles and the staff helped us find them. There’s a shopping mall and cinema next to the hotel and you don’t have to walk in open space so that a good variety of restaurant and recreational acitivities can be accessed. It is only one stop away via metro from the Futian railway station hence super fast. Will definitely be my choice of stay in my next trip to Shenzhen!
10.0 Excellent
Pros: Attention to details and warm greetings. Excellent service in the club lounge
Cons: My cleaner did not give me good evening turn down service on the second night. Little details were left undone yet noticed.
7.5 Good
Pros: Overall it was a great experience!
Cons: Check-in was a bit slow, we had to wait for 45mins for our room to be ready.
10.0 Excellent
Pros: The accommodation was excellent. Staff was friendly and sweet - it was a friend’s birthday and the front desk offered free wine and chocolates to be sent to our rooms. Rooms were appropriately sized, with a spacious bathroom- a definite plus.
10.0 Excellent
Pros: Excellent service, new rooms, great amenities, fast service, no complains whatsoever. Try the grand rooms they are truly amazing.
Cons: A bit far from the metro station, even-though there is a new one opening 50 meters away in the forceable future. (no the hotels fault though).
Grand Hyatt Shenzhen - Shenzhen - Building
9
9.3 Excellent (3,825 reviews)
S$ 272+
Overview Reviews
A premier high end corporate leisure city hotel located in the heart of Shenzhen's district of Luohu. The hotel features dramatic architecture that encompasses modern and informal elegance.
7.5 Good
Pros: Location is great Steakhouse in top floor is world class View from all rooms are fantastic
Cons: Top lobby floor charged 15 usd for a bottle of water and when you ask for 2 glass you are in for a big surprise no extra glass can be given... even we spend 200 usd for food and snacks. Did think an extra empty glass would be possible to get?? Executive floor is not worthy upgrade. Snack choices are limited all day and night. Even happy hour very localized offerings..-( staff is great though
9.2 Excellent
Pros: Comfortable be & nice room
9.0 Excellent
Pros: celebrating my friends bday & hotel offered a complimentary bday cake & Bday decoration . Much appreciated
Cons: its hard to get a taxi outside hotel. staff are very helpful for using an app to found us a taxi
10.0 Excellent
Pros: The location is great, all the staffs here are very friendly
Cons: The breakfast could have been better, not many food choices as other 5 star hotels, but overall the whole journey is wonderful for me
7.5 Good
Pros: This is a very comfortable hotel in a good location attached to the very modern Mix City shopping centre. Our room was spacious and well appointed. Its worth it to upgrade to a Club room for the evening drinks and breakfast,
Cons: We felt we were basically invisible. Not a single staff member really spoke to us during our stay and the service in the Club was basically non exisitent. We had to keep searching for someone to open a bottle of wine and provide milk for the tea etc. Other hotels usually have very attentive Club staff who pour your drinks and enquire about your day. I feel the hotel is probably really geared towards businessmen.
9.2 Excellent
Pros: Spacious & clean
Cons: The design of bathroom of the king room is a bit wired, see thru glass bathroom right in front of room. The king room is suitable for accommodate non couple nor having visitors. Should have adjustable foggy glass
Intercontinental Hotels Shenzhen - Shenzhen - Building
10
9.3 Excellent (3,045 reviews)
S$ 278+
Overview Reviews
Experience a fusion of cultures at this chic urban resort hotel set in the heart of Shenzhen’s Overseas Chinese Town. Blending Spanish-inspired elegance with modern design and time-honoured local traditions, the hotel offers a comprehensive range of recreation, dining and meeting facilities accommodating the needs of leisure, business and conference visitors.
6.7 Good
Pros: Variety of food
Cons: The room is a bit old
9.2 Excellent
Pros: Katrin is wonderful - thank for her very much. Great Hotel - everything is very wonderful, I liked all the stay.
Cons: First room - was noisy from outside, because of some event in the park. Also some strange smell in the room. I asked and room was immediately changed to new.
8.8 Excellent
Pros: Room size
Cons: nothing
7.1 Good
Pros: Location is good, pool is good
Cons: I booked two rooms but one of the rooms has no balcony, that made us very disappointed! As we checked in quite early but our rooms are not located together and said no rooms available!!!!
9.6 Excellent
Pros: Big room which is big enough for two boys, good service, responsible staff esp in the swimming pool. super nice for outdoor swimming pool. My boys really have fun in there.
Cons: Only need to improve to add USB Charing
10.0 Excellent
Pros: Excellent services and environment, nearby the MTR, very relaxing for family members, many thanks for special arrangement of the Birthday Cake for my husband, will book again and introduce to my friends !
9.6 Excellent
Pros: Staff were very accommodating and sensitive to customers' needs. The front desk ensured quick and swift check-ins to properly manage the long queue. The room was very clean and well-kept. The outdoor pool was impressively big and clean, and the lifeguards on duty were vigilant. There was a great variety of food offered during breakfast. Overall, it was a great stay.
Lvgem Jin Jiang Hotel - Shenzhen - Building
11
9.3 Excellent (1,917 reviews)
S$ 198+
Overview Reviews
With a stay at LVGEM Jin Jiang Hotel in Shenzhen (Futian), you'll be a 4-minute walk from Happy Coast and within a 5-minute drive of Shenzhen Convention and Exhibition Center. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Shenzhen? This hotel has facilities measuring 910 square feet (85 square meters), including conference space. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
7.5 Good
Pros: Good location, Room is clean, Friendly staff
7.5 Good
Pros: Gym facilities are good
Cons: TV set is too old
7.5 Good
Pros: Terrible breakfast just serving Chinese food, there's no any Starbucks close to the hotel
The Coli Hotel Shenzhen - Shenzhen - Building
12
9.3 Excellent (1,050 reviews)
S$ 149+
Overview Reviews
Located in Shenzhen, The COLI Hotel Shenzhen is in the business district, within a 5-minute drive of Shenzhen Longgang Universiade Center and Longgang Vanke Plaza. Featured amenities include complimentary wired Internet access, a business center, and express check-in. This hotel has 8 meeting rooms available for events. Free self parking is available onsite.
10.0 Excellent
Pros: Near to Chris Lee’s concert; welcome fruit plate; High quality experience
9.6 Excellent
Pros: The building is about 5 years old, and maintained perfectly. The lobby is very large, ornate, clean and inviting. The staff are very attentive and helpful. The manager can usually be found at reception greeting new guests and assisting the staff. This rating is for the Comfort Suite: The room is quite large, laid out like a flat. The bathroom is well appointed, with separate shower stall and a large, deep bathtub. The living room is comfortable with a sofa and easy chair, and the desk/working area is compact and comfortable. There are at least 3 restaurants in the hotel, serving the traditional Chinese dishes and a Western restaurant where breakfast can be had. Overall, the hotel rates a 10 with me for service, comfort and ambiance.
Cons: I had occasion to stay at this property because Cirque du Solei was in town and performing at the university. The hotel is practically across the street from the university, and given the late hour that the performance finished, it was more convenient to remain overnight rather than travel all the way across Shenzhen late at night to return home. The location is somewhat secluded, there's not a lot of stuff around the property. There are restaurants within walking distance, but there's not much in the way of "night life". The location may be a drawback to some, but my assumption is that most of the customers are business people, with large influxes of people when there are events at the university or stadium. The great thing about the location is that it's peaceful and quiet, so if that's what you're looking for, this is the place.
7.5 Good
Cons: Room was not ready when I arrived in the hotel (around 4pm, checkin was at 2pm). Staff seemed confused about what to do.
7.5 Good
Pros: Staff were charming
Cons: The room smelt of smoke despite being no smoking and my room overlooked a building site with heavy aucunes working all night
9.6 Excellent
Pros: Grand entrance. Large rooms and large bathrooms. Reception staff helpful.
Cons: Not many restaurant choices in hotel.
The Venice Raytour Hotel Shenzhen - Shenzhen - Building
13
9.2 Excellent (4,580 reviews)
S$ 228+
Overview Reviews
With a stay at The Venice Raytour Hotel Shenzhen in Shenzhen (Nanshan), you'll be within a 5-minute drive of Happy Valley and Window of the World. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Shenzhen? This hotel has facilities measuring 1540 square feet (143 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
3.8 Mediocre
Cons: Very poor hotel. No services . Price still High.
9.6 Excellent
Pros: Pool, Service, Location
Cons: Price is a little bit high
4.0 Okay
Pros: room was clean and ok.
Cons: bad service and attitude from counter staff Krystal.
8.8 Excellent
Pros: Extremely well located, right next to the mall, which saved us a lot of time. The pool was very nice. The staff was the only good english speaker i met in the country. Also, the live music was a nice touch. The entrance staff was also very very nice and helpful.
Cons: We had cockroaches in the bathroom and on the hallway. The spa was amazing, however, I had to waste a lot of time trying to book a massage, and still was not able to do it.
7.9 Good
Cons: To many people at the same time without enough capacity, need to share the table. i was okay for me. but I´m not sure many people will feel confident to do it so
Grand Skylight Hotel Shenzhen - Shenzhen - Building
14
9.2 Excellent (4,432 reviews)
S$ 179+
Overview Reviews
With a stay at Grand Skylight Hotel Shenzhen, you'll be centrally located in Shenzhen, steps from Huaqiangbei and within a 5-minute drive of Huanggang Border Crossing. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Free self parking is available onsite.
10.0 Excellent
Pros: Customer service was excellent, all the staff were very friendly, Irina, the customer services manager, in particular went out of her way to help me with some issues outwith the hotel which was above and beyond the call of duty
Cons: I stayed at the Skylight Hotel on 3 separate occasions, using it as as a base to travel and come back to, the wI fi on level 12 was poor in comparison to the other 2 levels I stayed in
7.1 Good
Pros: Ideal location
Cons: Breakfast, gym
1.0 Poor
Cons: They have steel myvmony
7.1 Good
Pros: They had a nice gym there. Other than that the room was pretty average. Nothing stuck out really I’ve paid for an executive room and it was pretty much a regular room. No better than a holiday inn or something small. The breakfast was OK though.I was really expecting a lot more. I will not be staying there again. Also like to mention I did get a great rate on the room but now I understand why.
Cons: The shower was extremely small. There was also the strange odor coming from the room until I looked under the bed. And found rotting fruit. Amongst other things condom wrappers tissues etc. I was completely grossed out. The minibar was poor I don’t recommend this place to anyone. When it came time to check out they tried to charge me for the minibar. Even though it’s stated Free minibar. I had to argue with the staff that it was an executive room. Overall I think I was just upset about the fruit and everything under the bed and the fact that the bathroom was small. I was really expecting a lot more. I will not be staying there again.
7.1 Good
Pros: Great location
Cons: WiFi is very poor Breakfast is not for international travelers. Only Chinese food
9.2 Excellent
Pros: The Hotel Lobby staff were so kind and all in this hotel want to help you to have a good stay. Rooms where clean. live Piano Playing ... Special Thanks to Irina to help me how to go to Airport by metro easily. From this Hotel to Shenzhen Airport 50 min to 55 minute and cost 8 RMB by Metro. The shopping mall closed to the Hotel. The Metro just 50 Meter distance to the hotel.
Cons: Room Doors,closed loudly and made me disturbed when other room closed the Doors.
Sunshine Hotel Shenzhen - Shenzhen - Building
15
9.2 Excellent (3,703 reviews)
S$ 142+
Overview Reviews
With a stay at Sunshine Hotel Shenzhen in Shenzhen (Luohu), you'll be within a 5-minute drive of Huaqiangbei and Luohu Port. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
9.6 Excellent
Pros: Bed was good. Toiket facilities were also excellent. Staff was courteous abd very helpful.
Cons: Good to serve fruits in the room daily.
7.5 Good
Pros: breakfast is good. Location very convenient.
Cons: found some guests smoke in the non smoking floor of 5th level
5.7 Okay
Pros: Pretty responsive staff, good. Locations plenty of restaurants nearby. Close to subway station.
Cons: The hotel use cheapest possible toiletry. The tooth paste actually taste bitter. I took a shower upon arrival and the plug in the bath tub is not working resulting a pool of water accumulate in the tub. They quickly fix it. But it is annoying. One more thing that is worth mentioning, if you reserved a non-smoking room, good luck getting one with cigeratte smell. I have to change the room twice cause as it happens their customers has no regards to the non-smoking requirement. They smoke whenever wherever they want.
7.9 Good
Pros: Cashier staff No.3383 is very nice.
Cons: Cashier only one staff
7.1 Good
Pros: The location was great. Mrt was nearby within walking distance.
Cons: Not many halal food nearby. Weather was too humid and hot for us to walk around during that time. Not all the guys at the front door were friendly and helpful. One particular guy was great, he went out to hail a taxi for us. The other guy insist we pay to him the taxi fair which we thought was a bit too expensive. When we said no to the price, he got irritated and angry with us. We decided to find our own metered taxi at the main road and of course it was cheaper than the quotated one.
10.0 Excellent
Pros: good location good service
7.9 Good
Pros: I like the location . I like the fact that they have buffets for breakfast lunch and supper since I am nit an expert on Chinese food. I like the fact that reception desk and client services speak English. Free valet parking
Cons: I think the rugs in the hotel need changing getting old and smelly. Secondly the gym equipment is totally unacceptable Wrong assortment and old the equipment must be over 30 years old Third I do not understand or accept that the swimming pool was closed
JW Marriott Hotel Shenzhen - Shenzhen - Building
16
9.2 Excellent (2,788 reviews)
S$ 310+
Overview Reviews
Experience the extraordinary JW Marriott Hotel Shenzhen, centrally located in the Futian Business District. Our International hotel in Shenzhen, China offers easy access to local landmarks such as the Shenzhen Convention Exhibit Center, Shenzhen Window of the World and Futian Checkpoint. While here, guests can enjoy the beautiful view of our golf course, spacious accommodations and comfortable bedding with plush beds. Hotel offers 42" flat-screen TV, free Wi-Fi, laptop-size safe, mini-bar and rainforest shower. Extensive spa treatments are available at Yue Spa along with our outdoor swimming pool and 24-hour Health Club. With over 1,226 square meters of function space, event planning and catering, we commit to make your event unforgettable.
10.0 Excellent
Pros: The staff.. They speak english. Also breakfast was super delicious
4.6 Okay
Pros: Nothing satifactory
Cons: Your prize is too high ! Your facilities are not worth for the prize. Everything are far below a five stars hotel standard. No comfortable place to spend a few hours. The cafe is too bak ! Overall saying is your hotel just worth 50% of what you charge your customersw.
7.1 Good
Pros: Nice location, with easy accesses (by car). Rooms are big and overall it's a comfortable experience. Very good breakfast buffet, with a lot of options. The spa is expensive, but good experience. As soon as you get inside the spa area all the employees come to "assist you". Which is not comfortable when you are just checking the services available and the prices.
Cons: Staff don't speak a lot of English what makes everything more complicated and time consuming. I had that experience at the reception, restaurant, spa, swimming pool... You need to have a swimming cap to use the outdoor pool because of "cleaning issues", but in the end the pool is really dirty. They sell the swimming caps at the gym for 68rmb, but then they came with cheaper option, for 38rmb. On Sunday morning, there was a big waiting line for the breakfast room. When they finally manage to have a table for us, they wanted to seat three pax on a 2pax table, and there was a lot of empty tables in the room that just needed to be cleaned. This isn't the kind of service you are looking for on a Marriot hotel.
9.6 Excellent
Pros: The staff were help helpful in general, and very friendly with kids
Cons: A bit surprised that a JW Marriott wouldn’t be right at the CBD, e.g., around the Four Season’s area. So, nothing at all at the immediate neighbourhood of the hotel
8.0 Excellent
Pros: Liked the pricing
Cons: Service was not great, facilities kind of old and need to be renovated. Anyways, you get what you pay for. The pricing is pretty low for a JW Marriott brand. Perhaps this one was a franchise?

Best Shenzhen hotels near Dongmen Pedestrian Street

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Hyatt Place Shenzhen Dongmen - Shenzhen - Building
1
8.9 Excellent (2,184 reviews)
S$ 151+
Overview Reviews
Strategically located in the midst of the popular Shenzhen-Dongmen Shopping District and is easily accessible via subway or taxi from airport, train station, and bus station and within a short distance from the Luohu Business district. Hotel features 138 spacious guestrooms and suites ranging in size from 28 to 61 square metres. All hotel rooms offer the latest amenities and facilities catering to the needs of today’s traveller, whether for business or leisure.
9.6 Excellent
Pros: Nice Continental Breakfast. You get everything you need. Nice terrace with a view over the city of Shenzhen. Good drinks and cheap western food!
Cons: Receptionist could speak better English..
10.0 Excellent
Pros: Room was spacious, quiet and clean. Very convenient to metro.
Cons: Nothing
10.0 Excellent
Pros: Location was perfect. Nice variety selection of buffet breakfast. Metro station down below the hotel.
7.9 Good
Pros: Good location. Good breakfast & good view.
9.6 Excellent
Pros: The location and the size of the room
Cons: Internet was to slow
10.0 Excellent
Pros: Location and staff
Cons: Nothing
10.0 Excellent
Pros: location is the best one could wish for
Cons: no spa, but I was aw of this even before booking it.
9.2 Excellent
Pros: Location is maybe best in Shenzhen. Beginning of famous Dongmen pedestrian street. Just two steps to metro. Big, clean and comfortable rooms. Polite, helpful and professional staff.
Cons: Breakfast was OK not more than it.
Overview Reviews
Crowne Plaza Hotel & Suites Landmark Shenzhen is located in the heart of Shenzhen's bustling Luohu commercial and shopping district. Ideally situated for meetings on-site and attending to local business, 40 minutes drive from Shenzhen Bao’an International Airport, 5 minutes from Luohu train station and Luohu border gateway to HongKong. Shenzhen Convention Center is a 10-minute drive west. Book a studio room for personal butler service. Our multilingual staff can facilitate every business need. A dedicated Crowne Plaza Meetings Director helps plan productive events and responds to availability requests within two hours. We stand out among business hotels in Shenzhen by offering flexible function rooms for meetings – plus support services, from courier to translation and secretarial assistance. Walk to dining and entertainment from the hotel. Or, drive 10 minutes west to Luohu Commercial City’s five floors of unique and renowned shops or Lizhi Park’s tranquil greenery. Metro trains to other destinations are a 10-minute walk from our door. On-site dining and wellness opportunities keep you fueled, connected and energized. Have Italian cuisine at Prego or Cantonese at Fortune Court. Stay your day with a refreshing breakfast at the Brew House.You can take advantage of our pool and Fitness Center. Cocktails or pastries and coffee at Vienna Café make for a wonderful evening.
10.0 Excellent
Pros: Good facilities, Very clean and well maintained
8.3 Excellent
Pros: Breakfast very good !
Cons: Re SPA They should provide hand towel in addition of preparing only giant size towel. They must keep sauna hot enough.
9.6 Excellent
Pros: Everything was really great , room , breakfast location perfect . The staff Are super friendly and so always willing to help . Look forward to staying at this hotel in the future .
Cons: There’s nothing not to like
10.0 Excellent
Pros: What an amazing choice at breakfast of fabulous ingredients.
8.8 Excellent
Pros: Service attendant was cheerful and friendly. Check in front desk lady could do better with a happier face. But everything was in order I had Carbonara at the western restaurant. Noodle was under cook. Chinese restaurant menu was hard to navigate and selection was limited.
Cons: See above.
10.0 Excellent
Pros: The Breakfast Buffet was the best . The manager, Nick will track you down and be sure that everything is the best. Great guy.
8.8 Excellent
Pros: Breakfast was excellent
Cons: Hot water not hot enough
9.2 Excellent
Pros: Friendly staff. Prego is good Italian hotel restaurant. Tasty and fresh food.
8.3 Excellent
Pros: Staff is polite and helpful Good location
Metropark Hotel Shenzhen - Shenzhen - Building
3
8.7 Excellent (4,091 reviews)
S$ 79+
Overview Reviews
With a stay at Metropark Hotel Shenzhen, you'll be centrally located in Shenzhen, within a 5-minute drive of Dongmen Pedestrian Street and Luohu Port. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Shenzhen? This hotel has facilities measuring 3660 square feet (340 square meters), including conference space. Free self parking is available onsite.
10.0 Excellent
Pros: Big room, clean, good toilet and nice amenities , comfortable
7.5 Good
Pros: Location good . Cleanliness. bathtub . Good bed.
Cons: The booking didn't work out on the last day and didn't help. There was something wrong with me. I am sorry. They had not caffe and sugar.
5.0 Okay
Pros: Big room, best location.
Cons: No staff speaks any language other than Chinese ( Mandarin), Difficult to get any support. Room Just okay with broken , old furniture. However comfortable bed. No concierge.
7.9 Good
Pros: the location is very close to mrt and shopping pedestrians, the room is big enough with separate living room, the apartment style.
Cons: I found the cigar bud at corridor where it supposed to be non smoking floor. Worst thing was it burned the carpet. When we checked-in, I told the FO that my payment was cleared, and he told me he will check it. But when we checked-out, the other FO said will cut my deposit for our room charge which already paid. I insisted them to check and it was actually cleared. They just didn't check on the first place.
8.3 Excellent
Pros: location
7.9 Good
Pros: Big room and easy access to Shaibu metro station.
Cons: stiff mattress. might be right for some people.
9.5 Excellent
Pros: Location, convenient transportation, MTR station below hotel
Overview Reviews
With a stay at Relaxed Season Hotel Shenzhen Dongmen Branch in Shenzhen (Luohu), you'll be a 3-minute walk from Dongmen Pedestrian Street and a 4-minute drive from Luohu Port. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby.
7.9 Good
Pros: i wake up at 9am, the staff haven't fill up the breakfast food
Cons: need to credit my visa for deposit
9.6 Excellent
Pros: They are so friendly and helpful and hospitality is very very good
Cons: There is nothing negative side for this hotel management
8.8 Excellent
Pros: The furnishings and rooms were very nice and the location was close to all the markets and Asian food
Cons: The staff didn't speak any English and charged me to change rooms
7.5 Good
Pros: Location
Cons: It's good location
7.1 Good
Pros: Ambiance, aroma, quickness at reception and vip zone
Cons: House keeping would not clean left over tea/coffee mugs Washroom n bathroom were not cleaned Had complained about the light problem on entrance to the room but care was not taken
5.4 Okay
Pros: Location is good to traveler for pleasure.
Cons: Room might need to touch-up a bit. Some painting is off.
10.0 Excellent
Pros: Nice place
Cons: Good location