Overview

Kempinski Hotel Amman

Abdul Hameed Shouman Street, Amman 11194, Jordan
+962 6520 0200

S$ 187+

Overall guest ratings

7.6/10 Good
based on 786 reviews

Review highlights

  • 9.4
  • 8.7
  • 4.5
  • 4.2

Good to know

  • Great reception
  • Friendly service

Nearby

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    About

    Kempinski Hotel Amman Jordan offers an airport shuttle (available 24 hours) for JOD 40 per vehicle one way. Guests can be pampered with spa services at the spa, and Via Appia Restaurant, one of 5 restaurants, serves Mediterranean cuisine and is open for lunch and dinner. 3 bars/lounges and an outdoor pool are other highlights at this luxurious hotel, and rooms feature soaking tubs and kitchens.

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    AMENITIES

    • Parking
    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Pool table
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Kitchen/Kitchenette
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    based on 786 reviews
    • 9.4 "Excellent breakfast."
    • 8.7 "Location is great."
    • 7.9 "Good service."
      9.8 "98% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      10.0 "Housekeeping was great, according to 100%."
    • 4.5 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      2.5 "75% thought the facilities needed updating."
      1.4 "For 86%, the lobby entrance was sub-standard."
    • 4.2 "Value below average."
    • 4.2 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      3.7 "63% said rooms were dirty."
      0.0 "100% thought they were poorly maintained."
      0.0 "For 100%, the rooms looked old."
      0.0 "100% said the bathroom was dirty."
      4.0 "60% were unhappy with the view."
      0.0 "Air conditioning was criticized by 100%."
    • 4.0 "Wellness & sports facilities were not very nice."
    • 1.4 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Overall rating

    7.3 Good
    based on 385 reviews
    • 9.3 "Excellent breakfast."
    • 8.4 "Location is great."
    • 7.9 "Good service."
      9.9 "99% found the staff to be very friendly."
    • 5.4 "Average comfort."
      6.1 "Beds were acceptable for 61%."
      6.3 "Only 63% said rooms were big enough."
    • 4.6 "Not very clean."
      3.7 "63% said rooms were dirty."
    • 4.5 "Rooms are not good."
      3.7 "63% said rooms were dirty."
      1.9 "81% complained about the bathroom."

    Overall rating

    7.2 Good
    based on 110 reviews
    • 8.0 "Great service."
      9.9 "99% found the staff to be very friendly."
    • 5.2 "Average comfort."
    • 3.7 "Rooms are not good."

    Overall rating

    7.2 Good
    based on 290 reviews
    • 8.4 "Location is great."
    • 7.9 "Good service."
      9.9 "99% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
    • 5.5 "Average comfort."
    • 4.0 "Rooms are not good."
    • 4.0 "Wellness & sports facilities were not very nice."
    • 4.0 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    Good to know
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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