Overview

Banff Caribou Lodge & Spa

521 Banff Avenue, Banff, AB T1L 1H8, Canada
+1 403 762 5887

S$ 117+

Overall guest ratings

8.1/10 Excellent
based on 2,055 reviews

Review highlights

  • 9.6
  • 8.9
  • 8.8
  • 5.5

Good to know

  • Accessible parking
  • Near city centre

Nearby

    show all

    About

    Located in Banff National Park, the Banff Caribou Lodge & Spa offers a mountain lodge hotel, a great steakhouse restaurant and a full service spa, all in one outstanding location. This ideal vacation spot is located on Banff Avenue, the main street in the town of Banff. Surrounded by mountains, there are plenty of activities to keep you busy.

    Less More
    Banff Caribou Lodge & Spa

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Cribs available
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Skiing
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Cable or satellite TV
    • 24 Hour Front Desk
    • Safe
    • Pets not allowed
    • Free parking
    • Playground
    • Ski shuttle (surcharge)
    • Steam room
    • Storage available
    • Internet
    • Sauna
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 2,055 reviews
    • 9.6 "Incredible bar."
    • 8.9 "Great service."
      7.4 "74% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      7.2 "72% were happy with the room service."
    • 8.8 "Location is great."
      8.2 "Great parking, according to 82%."
      8.3 "City centre within easy reach, said 83%."
      10.0 "100% thought parking was inexpensive."
      8.3 "83% liked the proximity to shopping."
      7.8 "78% liked the proximity to sightseeing."
      7.5 "75% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 8.7 "Pool is good."
    • 8.1 "Very nice wellness & sports facilities."
      7.5 "75% loved the sauna."
    • 5.5 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
      6.6 "Only 66% said rooms were clean enough."
    • 5.5 "Internet is average."
    • 4.7 "Not very comfortable."
      3.6 "64% said rooms were small."
      4.5 "Air conditioning was criticized by 55%."
      3.7 "63% thought it was too noisy."
      3.8 "62% criticized the small bathroom."
    View all review categories

    Overall rating

    8.2 Excellent
    based on 1,150 reviews
    • 9.1 "Excellent pool."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      7.8 "78% said the reception staff was great."
    • 8.9 "Location is great."
      8.3 "Great parking, according to 83%."
      8.3 "City centre within easy reach, said 83%."
      10.0 "100% thought parking was inexpensive."
      7.3 "73% enjoyed the restaurants & bars nearby."
    • 8.3 "Very nice wellness & sports facilities."
      7.7 "77% loved the sauna."
    • 7.4 "Good breakfast."
      7.4 "74% were happy with the price of the breakfast."
    • 6.1 "Internet is average."
    • 5.6 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
      6.5 "Only 65% said rooms were clean enough."
    • 5.0 "Average comfort."
      5.8 "Beds were acceptable for 58%."
    View all review categories

    Overall rating

    8.0 Good
    based on 780 reviews
    • 8.9 "Location is great."
      8.2 "Great parking, according to 82%."
      8.4 "City centre within easy reach, said 84%."
      10.0 "100% thought parking was inexpensive."
    • 8.5 "Great service."
      9.2 "92% thought the service was very professional."
    • 8.3 "Very nice wellness & sports facilities."
    • 8.3 "Pool is good."
    • 7.5 "Good breakfast."
    • 5.0 "Internet is average."
    • 5.0 "Rooms are ok."
      3.1 "69% said rooms were small."
      3.8 "62% complained about the bathroom."
      4.5 "Air conditioning was criticized by 55%."
      1.4 "86% thought they were poorly maintained."
      2.0 "For 80%, the rooms looked old."
      3.6 "64% criticized the small bathroom."
      3.8 "62% said the bathroom was dirty."
    • 4.4 "Not very comfortable."
      3.1 "69% said rooms were small."
      3.9 "61% thought it was too noisy."
      4.5 "Air conditioning was criticized by 55%."
      3.6 "64% criticized the small bathroom."
    View all review categories

    Overall rating

    8.5 Excellent
    based on 123 reviews
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 8.6 "Location is great."
      8.2 "Great parking, according to 82%."
    • 8.0 "Very nice wellness & sports facilities."
    • 5.6 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.1 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
      5.9 "Only 59% said rooms were clean enough."
    • 5.1 "Average comfort."
      6.1 "Beds were acceptable for 61%."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Accessible parking"
    "Near city centre"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    free hot tub
    open the window
    air conditioning
    great spa
    keg
    spa area
    restaurant in the hotel
    walk into downtown
    main downtown area
    hot pool
    bed was comfy
    More

    Photos
    Map

    Map