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Banff Caribou Lodge and Spa

521 Banff Avenue, Banff, AB, Canada
+1 403 762 5887

S$ 98+

Thu 8-12 Check in
Fri 9-12 Check out

Overall guest ratings

7.9/10 Good
based on 2,022 reviews

Review highlights

  • 10.0
  • 9.0
  • 8.7
  • 4.7

Good to know

  • Accessible parking
  • Near city centre

Nearby

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    About

    Located in Banff National Park, the Banff Caribou Lodge & Spa offers a mountain lodge hotel, a great steakhouse restaurant and a full service spa, all in one outstanding location. This ideal vacation spot is located on Banff Avenue, the main street in the town of Banff. Surrounded by mountains, there are plenty of activities to keep you busy.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Concierge service
    • Cribs available
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Skiing (downhill)
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Cable or satellite TV
    • 24 hour front desk
    • Safe
    • Sauna
    • Pets not allowed
    • Free parking
    • Playground
    • Ski storage
    • Steam room
    • Storage available
    • Internet
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    based on 2,022 reviews
    • 10.0 "Incredible bar."
    • 9.0 "World class service."
    • 8.7 "Location is great."
    • 8.4 "Very nice wellness & sports facilities."
    • 8.3 "Pool is good."
    • 4.7 "Rooms are not good."
    • 3.9 "Not very comfortable."
    • 3.7 "Internet is poor."
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    Overall rating

    8.1 Excellent
    based on 1,152 reviews
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      7.4 "74% were happy with the room service."
    • 8.8 "Location is great."
      7.9 "Great parking, according to 79%."
      7.9 "City centre within easy reach, said 79%."
      10.0 "100% thought parking was inexpensive."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.7 "Pool is good."
    • 8.4 "Very nice wellness & sports facilities."
      9.0 "90% loved the sauna."
    • 7.4 "Good breakfast."
    • 5.2 "Rooms are ok."
      5.7 "Beds were acceptable for 57%."
      6.7 "Only 67% said rooms were clean enough."
    • 4.5 "Not very comfortable."
      4.0 "60% said rooms were small."
      1.0 "Air conditioning was criticized by 90%."
      3.9 "61% thought it was too noisy."
      4.5 "55% criticized the small bathroom."
    • 4.1 "Internet is poor."
      2.3 "77% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    based on 748 reviews
    • 8.8 "Location is great."
      7.7 "Great parking, according to 77%."
      8.1 "City centre within easy reach, said 81%."
      10.0 "100% thought parking was inexpensive."
    • 8.6 "Very nice wellness & sports facilities."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 7.5 "Good breakfast."
    • 6.0 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      5.3 "53% thought the cleanliness of the hotel was average."
    • 4.0 "Rooms are not good."
      3.2 "68% said rooms were small."
      1.0 "Air conditioning was criticized by 90%."
      1.6 "84% thought they were poorly maintained."
      2.4 "For 76%, the rooms looked old."
      2.7 "73% found problems with the furniture."
    • 3.4 "Not very comfortable."
      3.2 "68% said rooms were small."
      1.0 "Air conditioning was criticized by 90%."
      3.5 "65% thought it was too noisy."
    • 3.2 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    based on 121 reviews
    • 9.1 "World class service."
    • 8.4 "Very nice wellness & sports facilities."
    • 8.3 "Location is great."
      7.2 "City centre within easy reach, said 72%."
      8.0 "Great parking, according to 80%."
    • 6.8 "Vibe was decent."
    • 5.3 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
      5.1 "51% thought the cleanliness of the hotel was average."
    • 4.2 "Rooms are not good."
      3.6 "64% said rooms were small."
    • 4.0 "Not very comfortable."
      3.6 "64% said rooms were small."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Accessible parking"
    "Near city centre"
    data provided by TrustYou

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