Overview

Umikaoru Yado Hotel New Matsumi

Kitahama 3-14-8, Beppu 874-0920, Japan
+81 977 232 201

S$ 199+

Overall guest ratings

8.3/10 Excellent
based on 1,142 reviews

Review highlights

  • 9.3
  • 8.8
  • 6.8
  • 4.6

Good to know

  • Great view
  • Friendly service
  • Luxurious Hotel

Nearby

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    About

    Enjoy your visit to Beppu with a stay at Umikaoru Yado Hotel New Matsumi. Guests indulge in spa services, then grab a bite to eat at the restaurant. Flat-screen TVs and free WiFi are offered in all rooms.

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    AMENITIES

    • Parking
    • Free Wi-Fi
    • Car hire
    • Internet
    • Laundry service
    • Tennis
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Child pool
    • Coffee shop
    • Safe
    • Business centre
    • Concierge service
    • Spa
    • Restaurant
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.3 Excellent
    based on 1,142 reviews
    • 9.3 "Excellent breakfast."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      7.6 "76% said the reception staff was great."
    • 8.7 "Comfort level is high."
      9.1 "91% thought rooms were spacious."
      9.3 "93% thought it was pleasantly quiet."
    • 8.5 "Location is great."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 7.5 "Nice rooms."
      9.3 "93% thought the view was good."
      9.1 "91% thought rooms were spacious."
      7.2 "72% said rooms were clean."
      7.8 "78% enjoyed the furniture."
    • 6.8 "Average cleanliness."
      5.8 "58% thought the cleanliness of the hotel was average."
    • 4.6 "Vibe wasn't good."
      0.4 "96% criticized the unstylish hotel."
    • 4.1 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    • 2.7 "Terrible amenities."
      1.9 "81% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
      1.3 "87% complained about the elevator."
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    Overall rating

    8.4 Excellent
    based on 559 reviews
    • 9.2 "Excellent breakfast."
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      7.6 "76% said the reception staff was great."
    • 8.7 "Comfort level is high."
      9.0 "90% thought rooms were spacious."
      7.5 "75% said the beds were comfortable."
    • 8.5 "Location is great."
      9.8 "98% liked the proximity to shopping."
    • 7.8 "Nice rooms."
      9.2 "92% thought the view was good."
      9.0 "90% thought rooms were spacious."
      7.4 "74% said rooms were clean."
      7.5 "75% said the beds were comfortable."
    • 4.5 "Vibe wasn't good."
      0.3 "97% criticized the unstylish hotel."
    • 4.1 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 2.8 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
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    Overall rating

    8.1 Excellent
    based on 536 reviews
    • 9.2 "Excellent breakfast."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 8.5 "Comfort level is high."
      9.2 "92% thought rooms were spacious."
      7.0 "70% said the beds were comfortable."
    • 8.5 "Location is great."
      9.6 "96% liked the proximity to shopping."
    • 7.6 "Nice rooms."
      9.2 "92% thought the view was good."
      9.2 "92% thought rooms were spacious."
      7.0 "70% said the beds were comfortable."
      7.4 "74% enjoyed the furniture."
    • 6.7 "Average cleanliness."
      6.9 "Only 69% said rooms were clean enough."
    • 4.8 "Vibe wasn't good."
      0.4 "96% criticized the unstylish hotel."
    • 4.5 "Internet is poor."
    • 2.9 "Terrible amenities."
      1.9 "81% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
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    Overall rating

    8.3 Excellent
    based on 45 reviews
    • 9.0 "World class service."
    • 8.8 "Location is great."
    • 7.6 "Nice rooms."
      9.4 "94% thought the view was good."
    • 5.1 "Vibe was decent."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great view"
    "Friendly service"
    "Luxurious Hotel"
    data provided by TrustYou
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