Overview

Umikaoru Yado Hotel New Matsumi

Kitahama 3-14-8, Beppu 874-0920, Japan
+81 977 232 201

S$ 200+

Overall guest ratings

8.3/10 Excellent
based on 985 reviews

Review highlights

  • 9.3
  • 9.1
  • 6.0
  • 5.2

Good to know

  • Great view
  • Spacious rooms
  • Friendly service

Nearby

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    About

    Enjoy your visit to Beppu with a stay at Umikaoru Yado Hotel New Matsumi. Guests indulge in spa services, then grab a bite to eat at the restaurant. Flat-screen TVs and free WiFi are offered in all rooms.

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    Hotels.com

    AMENITIES

    • Parking
    • Free Wi-Fi
    • Car hire
    • Internet
    • Laundry service
    • Tennis
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Business centre
    • Concierge service
    • Spa
    • Restaurant
    • Cable or satellite TV
    • Safe
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 985 reviews
    • 9.3 "Excellent breakfast."
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      8.5 "85% said the reception staff was great."
    • 8.5 "Location is great."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% appreciated the closeness to the beach."
    • 8.3 "Comfort level is high."
      9.0 "90% thought rooms were spacious."
      8.5 "85% thought it was pleasantly quiet."
    • 7.2 "Nice rooms."
      9.0 "90% thought the view was good."
      9.0 "90% thought rooms were spacious."
      7.1 "71% enjoyed the furniture."
    • 6.0 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 5.2 "Average value."
    • 5.2 "Internet is average."
    • 4.3 "Vibe wasn't good."
      0.1 "99% criticized the unstylish hotel."
    • 2.1 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
      0.8 "92% complained about the elevator."
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    Overall rating

    8.4 Excellent
    based on 443 reviews
    • 9.3 "Excellent breakfast."
    • 9.0 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      8.3 "83% said the reception staff was great."
    • 8.4 "Location is great."
    • 8.3 "Comfort level is high."
      8.8 "88% thought rooms were spacious."
    • 7.3 "Nice rooms."
      9.0 "90% thought the view was good."
      8.8 "88% thought rooms were spacious."
    • 5.1 "Average value."
    • 4.9 "Internet is poor."
      4.6 "54% said the wifi quality was bad."
    • 4.2 "Vibe wasn't good."
      0.1 "99% criticized the unstylish hotel."
    • 2.5 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
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    Overall rating

    8.1 Excellent
    based on 492 reviews
    • 9.2 "Excellent breakfast."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 8.4 "Location is great."
      9.5 "95% liked the proximity to shopping."
    • 8.2 "Comfort level is high."
      9.0 "90% thought rooms were spacious."
      7.3 "73% said the beds were comfortable."
      8.7 "87% thought it was pleasantly quiet."
    • 7.3 "Nice rooms."
      9.0 "90% thought the view was good."
      9.0 "90% thought rooms were spacious."
      7.3 "73% said the beds were comfortable."
    • 5.7 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 5.6 "Internet is average."
    • 4.3 "Vibe wasn't good."
      0.1 "99% criticized the unstylish hotel."
    • 2.1 "Terrible amenities."
      1.9 "81% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
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    Overall rating

    8.1 Excellent
    based on 49 reviews
    • 9.4 "Excellent breakfast."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.7 "Location is great."
    • 8.0 "Comfort level is high."
    • 7.3 "Nice rooms."
      9.1 "91% thought the view was good."
    • 4.9 "Vibe wasn't good."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great view"
    "Spacious rooms"
    "Friendly service"
    data provided by TrustYou

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