Overview

Hotel Ercilla Lopez de Haro

Obispo Orueta 2, 48009 Bilbao, Pais Vasco, Spain
+34 944 235 500

S$ 127+

Overall guest ratings

8.3/10 Excellent
based on 1,560 reviews

Review highlights

  • 9.0
  • 8.7
  • 5.7
  • 4.3

Good to know

  • Friendly service
  • Professional service

Nearby

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    About

    When you stay at Hotel Ercilla Lopez de Haro, you'll be in a great location, within just a 10-minute walk of Plaza Moyua and Bilbao Fine Arts Museum. For a bite to eat, guests can check out The Lounge - Le Club, which serves breakfast, lunch, and dinner. Rooms at this luxurious hotel offer up nice touches like pillow menus, bathrobes, and slippers.

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    AMENITIES

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Car hire
    • Internet
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 1,560 reviews
    • 9.0 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      9.6 "City centre within easy reach, said 96%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      9.6 "96% thought the service was very professional."
    • 5.7 "Average amenities."
      5.7 "57% thought the building was acceptable."
      6.9 "69% considered the lobby entrance to be so-so."
    • 5.5 "Average comfort."
      6.3 "Only 63% said rooms were big enough."
      6.6 "For only 66%, the noise level was all right."
      6.3 "63% thought the bathroom was big enough."
    • 5.0 "Rooms are ok."
      6.3 "Only 63% said rooms were big enough."
      6.3 "63% thought the bathroom was big enough."
      6.3 "Cleanliness of the bathroom was average, said 63%."
    • 4.3 "Breakfast is below average."
      0.9 "91% said the breakfast was too expensive."
    • 4.1 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 1.7 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    based on 1,216 reviews
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      9.0 "90% said the reception staff was great."
    • 8.7 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      9.5 "City centre within easy reach, said 95%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.6 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 5.5 "Average amenities."
      5.5 "55% thought the building was acceptable."
      6.9 "69% considered the lobby entrance to be so-so."
    • 5.3 "Average comfort."
      6.2 "Only 62% said rooms were big enough."
      6.0 "For only 60%, the noise level was all right."
      6.2 "62% thought the bathroom was big enough."
    • 4.7 "Rooms are not good."
      4.1 "59% complained about the bathroom."
      4.7 "53% didn't like the uncomfortable beds."
      1.6 "For 84%, the rooms looked old."
      2.7 "73% thought they were poorly maintained."
      2.8 "72% found problems with the furniture."
      3.0 "70% thought the tv was sub-standard."
      2.0 "80% had problems with the shower."
      2.6 "Air conditioning was criticized by 74%."
    • 3.9 "Breakfast is below average."
      0.8 "92% said the breakfast was too expensive."
    • 3.7 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
    • 1.7 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    based on 171 reviews
    • 9.0 "Terrific location."
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
    • 5.9 "Average comfort."
      6.4 "Only 64% said rooms were big enough."
    • 5.9 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 5.6 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
    • 5.4 "Average value."
    • 4.2 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    • 4.1 "Breakfast is below average."
      1.1 "89% said the breakfast was too expensive."
    • 2.0 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.2 Excellent
    based on 171 reviews
    • 9.0 "Terrific location."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      8.8 "88% said the reception staff was great."
    • 6.2 "Average value."
    • 5.6 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.4 "Average comfort."
      6.2 "Only 62% said rooms were big enough."
      6.6 "For only 66%, the noise level was all right."
    • 5.0 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
    • 4.5 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
    • 4.0 "Breakfast is below average."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Friendly service"
    "Professional service"
    data provided by TrustYou

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