Good to know
|Distance to city centre||0.5 km|
|Distance to airport||50.0 km|
|"comfortable and warm room, good breakfast"||(in 32 reviews)|
|"Nice staff on reception."||(in 52 reviews)|
|"A special thank to Svetlana and Hristo!."||(in 5 reviews)|
|"Bad,very bad and uncomfortable bed ,bad sleep ,attention!"||(in 10 reviews)|
|"Old futniture, extremely expensive mini bar in out of the season time"||(in 3 reviews)|
Time of year
Show reviews that mention
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|day snowboarding||in 12 reviews|
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|good breakfast||in 38 reviews|
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|location a bit far||in 29 reviews|
|mini bar||in 9 reviews|
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|rich and tasty||in 3 reviews|
|room was big||in 14 reviews|
|shoe box||in 3 reviews|
|sleep hard||in 4 reviews|
|spa is good||in 20 reviews|
|staff was very friendly||in 57 reviews|
|steam room||in 6 reviews|
|swimming pool||in 53 reviews|
|turn heating||in 6 reviews|
|uncomfortable bed||in 23 reviews|
The service was really bad. Staff was not polite. The elevators were dangerous for people's life. Water in the pool was cold... Nothing was right. There was no cleaning in the rooms if you do not call them. The top of our bad experience was not giving a bills for almost everything. We were paying and nobody gave us a document for that. The carpet was dirty in our junior suite. Our toilet was smelling as well. Only the breakfast was not bad, but it was the same for three days. I DO NOT RECCOMEND that hotel to nobody... Sorry Festa hotels...
The staff was polite
The hotel facilities e. G. The elevator was with broken buttons, doesn't working properly
The parking is Huge and FREE. There is good rich breakfast included. The location is good and is very peaceful.
My disappointment came from the stinky bathroom drainage. Even when I rised the issue it seems that the staff knew about the the smell comming from the bathroom but they didn't really care. The mattress springs was in visible disorder even thru the bed sheets. The hotel doesn't take responsibility for missing valuable items if they are not placed in the room safe on additional charge of 7 BGN per Night. However I took the risk and nothing bad happen to me. There is a mini fridge in the room but its empty Few Nescaffe capsules left on the desk of extra charge of 2 BGN each but the coffe maker capsule slot was dirty. The last few hundred meters road before you reach the hotel is in rough condition.
At 9.30 there was nothing left for breakfast, all empty tables. After I announced the staff, nothing happened after 10 minutes.
The size of the rooms, the lady at the bar (very polite and professional), the clean air (not really a part of the hotel).
The staff, except the bartender (kudos to her, absolutely amazing service) were slow, indifferent and overall impolite. The room, whilst enormous, was in shabby and dirty overall state. The breakfast was a disaster and the food was terrible. Overall, there are far better options in this place.
With a stay at Hotel Festa Chamkoria in Samokov, you'll be within a 10-minute drive of Borovets Ski Resort and Yanakiev Ski and Snowboard School. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.
based on 535 reviews
Things to know
- Spacious rooms
- Very quiet
Policies vary by room type and provider.
Reviews about Hotel Festa Chamkoria