Overview

Mercure Bristol Grand Hotel

Broad Street, Bristol, BS1 2EL, United Kingdom
+44 871 376 9042

S$ 95+

Overall guest ratings

7.3/10 Good
based on 3,270 reviews

Review highlights

  • 9.3
  • 7.3
  • 5.0
  • 4.7

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    About

    Mercure Bristol Grand Hotel is a 4-star Victorian hotel with 182 bedrooms based in Bristol city centre, perfectly located for a spot of retail therapy or for soaking up some cultural heritage when you visit Bristol. Pamper yourself in our beauty rooms offering luxury treatments and our leisure centre with pool. The Bristol Grand hotel is one of the most popular wedding venues in Bristol with 4 suites and 11 functions rooms. These meeting and conference rooms are also ideally suited to your business needs.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Laundry facilities
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    based on 3,270 reviews
    • 9.3 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      8.8 "88% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 7.3 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      10.0 "100% said the concierge service was amazing."
    • 7.1 "Internet works."
      10.0 "100% thought it was a great value."
    • 5.3 "Average value."
    • 5.1 "Average amenities."
      5.0 "50% thought the building was acceptable."
      6.0 "60% said the architecture was not spectacular."
      6.1 "61% said the handicap accessible facilities were average."
    • 5.0 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
      3.6 "64% complained about the bathroom."
      1.9 "81% thought they were poorly maintained."
      4.8 "52% said rooms were small."
      4.8 "52% said rooms were dirty."
      4.5 "55% had problems with the shower."
      3.6 "For 64%, the rooms looked old."
      2.2 "78% found problems with the furniture."
      2.4 "76% said the bathroom was dirty."
      3.5 "65% thought the tv was sub-standard."
      3.1 "Air conditioning was criticized by 69%."
      4.9 "51% were unhappy with the view."
      4.8 "52% were disappointed with the minibar."
    • 4.5 "Not very clean."
      4.8 "52% said rooms were dirty."
      4.0 "60% thought it was rather dirty."
      2.4 "76% said the bathroom was dirty."
      1.6 "Dirty pool, said 84%."
      3.1 "69% said that wellness & sports facilities were unclean."
      0.0 "Unclean dining area, according to 100%."
    • 4.4 "Disappointing food."
      3.6 "64% did not enjoy the desserts."
      2.5 "For 75%, the dining experience was not enjoyable."
      3.1 "69% said the pork dishes didn't taste good."
      4.6 "54% were unsatisified with the snacks."
      2.7 "73% found the side dishes unedible."
      0.0 "Unclean dining area, according to 100%."
    • 3.4 "Bar is not good."
      3.3 "Alcoholic drinks were awful, according to 67%."
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    Overall rating

    7.4 Good
    based on 2,092 reviews
    • 9.1 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.9 "89% liked the proximity to sightseeing."
    • 7.1 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      10.0 "100% said the concierge service was amazing."
    • 7.0 "Internet works."
      5.8 "58% thought the wifi quality was ok."
    • 5.9 "Average comfort."
      5.8 "Only 58% said rooms were big enough."
      5.6 "56% thought the bathroom was big enough."
    • 5.8 "Average value."
      6.3 "The price was ok for 63%."
    • 5.3 "Breakfast is mediocre."
    • 5.3 "Vibe was decent."
      5.5 "55% thought the atmosphere was somewhat friendly."
    • 4.3 "Disappointing food."
      5.0 "Only 50% were satisfied with the menu."
      2.7 "For 73%, the dining experience was not enjoyable."
      3.3 "67% did not enjoy the desserts."
    • 4.2 "Not very clean."
      4.5 "55% said rooms were dirty."
      4.0 "60% thought it was rather dirty."
      2.8 "72% said the bathroom was dirty."
      1.6 "Dirty pool, said 84%."
    • 2.9 "Bar is disappointing."
      4.7 "Bar service was unacceptable, according to 53%."
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    Overall rating

    7.4 Good
    based on 425 reviews
    • 9.1 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 7.6 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 5.3 "Breakfast is mediocre."
    • 5.3 "Average value."
    • 5.0 "Average amenities."
      5.0 "50% thought the building was acceptable."
      3.6 "For 64%, the lobby entrance was sub-standard."
    • 4.9 "Not very clean."
      4.2 "58% thought it was rather dirty."
    • 4.9 "Wellness & sports facilities were not very nice."
    • 4.6 "Vibe wasn't good."
      3.2 "68% criticized the unstylish hotel."
      3.6 "For 64%, the lobby entrance was sub-standard."
    • 4.6 "Pool is below average."
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    Overall rating

    5.4 OK
    based on 65 reviews
    • 9.4 "Terrific location."
    • 6.9 "Service is ok."
      5.7 "57% said the reception staff was ok."
    • 5.5 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 4.9 "Disappointing food."
    • 4.9 "Not very comfortable."
      4.9 "51% said rooms were small."
    • 4.9 "Vibe wasn't good."
      3.5 "65% criticized the unstylish hotel."
    • 4.2 "Rooms are not good."
      1.5 "85% thought they were poorly maintained."
      4.2 "58% said rooms were dirty."
      4.9 "51% said rooms were small."
    • 4.0 "Not very clean."
      4.2 "58% said rooms were dirty."
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    Overall rating

    7.3 Good
    based on 686 reviews
    • 9.3 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 7.3 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 5.3 "Average value."
    • 5.2 "Average amenities."
      5.1 "51% thought the building was acceptable."
      6.1 "61% said the architecture was not spectacular."
    • 5.1 "Breakfast is mediocre."
    • 4.6 "Disappointing food."
      4.3 "57% did not enjoy the desserts."
    • 4.3 "Not very clean."
      4.7 "53% said rooms were dirty."
      3.7 "63% thought it was rather dirty."
      2.0 "80% said the bathroom was dirty."
    • 4.2 "Not very comfortable."
      1.9 "81% thought it was too noisy."
      4.6 "54% said rooms were small."
      3.0 "Air conditioning was criticized by 70%."
    • 4.1 "Bar is not good."
    • 4.0 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      1.7 "83% thought they were poorly maintained."
      4.6 "54% said rooms were small."
      4.7 "53% said rooms were dirty."
      4.0 "60% had problems with the shower."
      3.5 "For 65%, the rooms looked old."
      2.0 "80% found problems with the furniture."
      3.0 "Air conditioning was criticized by 70%."
      2.0 "80% said the bathroom was dirty."
      3.3 "67% thought the tv was sub-standard."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
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