Overview

NH Collection Palacio de Burgos
Top Romantic Hotel

Calle de la Merced, 13., 09002 Burgos, Castilla y Leon, Spain
+34 947 479 900

S$ 127+

Overall guest ratings

9.0/10 Excellent
based on 3,493 reviews

Review highlights

  • 8.8
  • 8.7
  • 5.4
  • 4.3

Good to know

  • Spacious rooms
  • Comfortable beds
  • Wonderful sightseeing

Nearby

    show all

    About

    The NH Collection Palacio de Burgos hotel, formerly known as NH Palacio de la Merced, has a fascinating 500-year history and an elegant Gothic, yet modern atmosphere. The hotel enjoys a premium location right by the Arlazón River and the UNESCO-protected Burgos Cathedral. You can also easily walk to the Palacio de Congresos exhibition center and the Museum of Human Evolution. Each one of the 110 spacious rooms enjoys lots of natural light and is decorated with dark wood furniture, a neutral color palette, and finished with parquet floors. Enjoy luxurious touches like our ultra-comfortable mattresses, pillow menus, NH Collection toiletries, and rain-effect showers in each room. NH Collection Palacio de Burgos serves a delicious breakfast that offers a wide variety of options for any taste, including gluten-free and vegetarian alternatives. These come accompanied by fragrant coffees, teas, and freshly squeezed juices. The in-house Rincón de la Merced restaurant prepares delectable Castilian specialties or for something more casual enjoy a light meal and a cocktail at our chic lobby bar. We have prime spaces for functions, including 10 meeting rooms for up to 1000 people, and dedicated events coordinators who will arrange every aspect of your event in minute detail.

    Less More
    NH Hoteles

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Babysitting or child care
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Concierge service
    • Laundry facilities
    • Spa
    • Cable or satellite TV
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    Less More
    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    based on 3,493 reviews
    • 8.8 "Amenities are good."
      9.0 "90% thought the building was wonderful."
      9.7 "97% thought the architecture was beautiful."
      7.9 "79% enjoyed the lobby entrance."
    • 8.7 "Breakfast is good."
    • 8.7 "Great service."
      8.8 "88% thought the service was very professional."
      7.3 "73% said the reception staff was great."
      8.8 "88% found the restaurant service to be one of the best."
      8.0 "80% said the booking process went smoothly."
    • 8.5 "Comfort level is high."
      8.7 "87% thought rooms were spacious."
      9.2 "92% said the beds were comfortable."
      7.1 "71% thought it was pleasantly quiet."
      8.2 "82% liked the big bathroom."
    • 8.3 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      8.0 "Easily accessible by car, said 80%."
    • 5.4 "Internet is average."
    • 4.3 "Value below average."
      2.2 "78% said the breakfast was too expensive."
    • 3.8 "Wellness & sports facilities were not very nice."
      3.6 "64% didn't like the fitness area."
    • 3.3 "Bar is not good."
    View all review categories

    Overall rating

    9.1 Excellent
    based on 2,899 reviews
    • 9.0 "Excellent breakfast."
    • 8.8 "Amenities are good."
      8.9 "89% thought the building was wonderful."
      9.8 "98% thought the architecture was beautiful."
    • 8.7 "Vibe was good."
      9.6 "96% enjoyed the friendly atmosphere."
      9.9 "99% said it was a stylish hotel."
      9.3 "93% thought the hotel was luxurious."
    • 8.6 "Great service."
      8.9 "89% thought the service was very professional."
      7.1 "71% said the reception staff was great."
      9.1 "91% found the restaurant service to be one of the best."
    • 8.5 "Comfort level is high."
      8.4 "84% thought rooms were spacious."
      9.3 "93% said the beds were comfortable."
      7.1 "71% thought it was pleasantly quiet."
      8.2 "82% liked the big bathroom."
    • 4.8 "Internet is poor."
    • 4.5 "Value below average."
      2.1 "79% said the breakfast was too expensive."
    • 3.8 "Bar is not good."
    View all review categories

    Overall rating

    9.1 Excellent
    based on 419 reviews
    • 8.7 "Comfort level is high."
      8.9 "89% thought rooms were spacious."
      9.1 "91% said the beds were comfortable."
    • 8.7 "Amenities are good."
      8.9 "89% thought the building was wonderful."
    • 8.6 "Great service."
      7.2 "72% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 8.4 "Breakfast is good."
    • 8.3 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
    • 3.7 "Value below average."
      1.9 "81% said the breakfast was too expensive."

    Overall rating

    9.1 Excellent
    based on 174 reviews
    • 8.7 "Breakfast is good."
    • 8.6 "Amenities are good."
      9.0 "90% thought the building was wonderful."
    • 8.3 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 8.3 "Location is great."
    • 8.2 "Comfort level is high."
      8.3 "83% thought rooms were spacious."
      7.2 "72% thought it was pleasantly quiet."
    • 4.9 "Value below average."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Spacious rooms"
    "Comfortable beds"
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    More

    Photos
    Map

    Map