Overview

The Charles Hotel
Top City Hotel

1 Bennett Street, Cambridge, MA, United States
+1 617 864 1200

S$ 476+

Overall guest ratings

8.8/10 Excellent
based on 912 reviews

Review highlights

  • 9.1
  • 8.6
  • 7.6
  • 3.2

Good to know

  • Comfortable beds
  • Spacious rooms
  • Friendly service

Nearby

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    About

    Location.

    The Charles Hotel is located in Cambridge, Mass, just off the Charles River in the center of Harvard Square, filled with quaint cafes and boutique shops. This stylish New England retreat is five miles from Boston Logan International Airport and less than three miles from downtown Boston. Nearby cultural attractions include the American Reparatory Theatre, the Harvard Art Museums and Brattle Theatre, all within four blocks of the hotel.

    Hotel Features.

    The well-lit, contemporary lobby features original paintings of Cambridge streets and New England architecture, fresh floral arrangements, and clean lines. The lobby also provides a quiet setting for reading in the library nook. Kid's Kit gift bags, filled with toys and activities, are handed out to children upon arrival. The Charles Hotel features four eateries on site, including French and Italian fine dining, a jazz club, New England inspired café, a 1940s-style martini lounge, and a quick, casual restaurant. Ten meeting and conference rooms, wireless Internet access, an automated teller machine, car rental, and a 24-hour business center are also provided. Adjacent to the hotel are Corbu Spa and Salon and Wellbridge, a full-service health club and fitness center, with an indoor pool, spa tub, sauna, steam room, fitness machines, and spa services.

    Guestrooms.

    The 295 spacious guestrooms feature floor to ceiling panoramic windows and Shaker-style accents reminiscent of a New England boarding school. Custom-made furnishings include professor's chairs and desks. Extra accents include black chalkboards with chalk artwork, oversized clock, and wooden coat pegs. Guest beds are dressed with handcrafted down quilts and premium linens. Bathrooms feature Seura in-mirror televisions, bathrobes, bathroom scales, makeup mirrors, Origins bath products, and shower/tub combinations. Additional room amenities include complimentary wireless Internet access, speakerphones with free local and long distance calls, high-definition LCD televisions with premium channels, and BOSE Wave radios.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free Internet
    • Parking (surcharge)
    • Steam room
    • Storage available
    • Soap and shampoo provided
    • Hot tub
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.8 Excellent
    based on 912 reviews
    • 9.1 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      10.0 "100% said the concierge service was amazing."
    • 7.6 "Good breakfast."
    • 7.5 "Nice rooms."
      7.9 "79% said the beds were comfortable."
      8.9 "89% thought rooms were spacious."
      8.4 "84% were happy with the tv."
      8.8 "88% thought the view was good."
      7.3 "73% appreciated the modern rooms."
      7.5 "75% enjoyed the shower."
    • 3.2 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
    • 3.1 "Terrible value."

    Overall rating

    8.9 Excellent
    based on 337 reviews
    • 8.7 "Location is great."
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 7.5 "High comfort."
      7.6 "76% said the beds were comfortable."
      8.8 "88% thought rooms were spacious."
    • 7.1 "Good breakfast."
    • 7.0 "Nice rooms."
      7.6 "76% said the beds were comfortable."
      7.6 "76% said rooms were clean."
      8.8 "88% thought rooms were spacious."
      8.7 "87% thought the view was good."
    • 6.3 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 3.4 "Value below average."
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    Overall rating

    8.9 Excellent
    based on 355 reviews
    • 9.2 "Terrific location."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
    • 7.7 "Nice rooms."
      7.9 "79% said the beds were comfortable."
      8.8 "88% thought rooms were spacious."
      7.0 "70% were happy with the bathroom."
    • 7.5 "Good breakfast."
    • 2.6 "Terrible value."

    Overall rating

    7.6 Good
    based on 45 reviews
    • 8.8 "Location is great."
    • 8.6 "Great service."
    • 7.1 "Nice rooms."
    • 7.0 "Good amenities."

    Overall rating

    8.9 Excellent
    based on 173 reviews
    • 9.2 "Terrific location."
    • 8.4 "Great service."
    • 8.1 "Comfort level is high."
      8.2 "82% said the beds were comfortable."
      9.1 "91% thought rooms were spacious."
    • 7.5 "Nice rooms."
      8.2 "82% said the beds were comfortable."
      9.1 "91% thought rooms were spacious."
    • 7.5 "Good breakfast."
    • 6.3 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 2.9 "Terrible value."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Spacious rooms"
    "Friendly service"
    data provided by TrustYou

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