Overview

The Charles Hotel
Top City Hotel

1 Bennett Street, Cambridge, MA, United States
+1 617 864 1200

S$ 474+

Overall guest ratings

8.8/10 Excellent
based on 939 reviews

Review highlights

  • 9.2
  • 8.6
  • 7.9
  • 3.7

Good to know

  • Impressive bathroom
  • Comfortable beds
  • Spacious rooms

Nearby

    show all

    About

    Location.

    The Charles Hotel is located in Cambridge, Mass, just off the Charles River in the center of Harvard Square, filled with quaint cafes and boutique shops. This stylish New England retreat is five miles from Boston Logan International Airport and less than three miles from downtown Boston. Nearby cultural attractions include the American Reparatory Theatre, the Harvard Art Museums and Brattle Theatre, all within four blocks of the hotel.

    Hotel Features.

    The well-lit, contemporary lobby features original paintings of Cambridge streets and New England architecture, fresh floral arrangements, and clean lines. The lobby also provides a quiet setting for reading in the library nook. Kid's Kit gift bags, filled with toys and activities, are handed out to children upon arrival. The Charles Hotel features four eateries on site, including French and Italian fine dining, a jazz club, New England inspired café, a 1940s-style martini lounge, and a quick, casual restaurant. Ten meeting and conference rooms, wireless Internet access, an automated teller machine, car rental, and a 24-hour business center are also provided. Adjacent to the hotel are Corbu Spa and Salon and Wellbridge, a full-service health club and fitness center, with an indoor pool, spa tub, sauna, steam room, fitness machines, and spa services.

    Guestrooms.

    The 295 spacious guestrooms feature floor to ceiling panoramic windows and Shaker-style accents reminiscent of a New England boarding school. Custom-made furnishings include professor's chairs and desks. Extra accents include black chalkboards with chalk artwork, oversized clock, and wooden coat pegs. Guest beds are dressed with handcrafted down quilts and premium linens. Bathrooms feature Seura in-mirror televisions, bathrobes, bathroom scales, makeup mirrors, Origins bath products, and shower/tub combinations. Additional room amenities include complimentary wireless Internet access, speakerphones with free local and long distance calls, high-definition LCD televisions with premium channels, and BOSE Wave radios.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free Internet
    • Parking (surcharge)
    • Steam room
    • Storage available
    • Soap and shampoo provided
    • Hot tub
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    based on 939 reviews
    • 9.2 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      7.1 "Easily accessible by car, said 71%."
    • 8.6 "Great service."
      8.6 "86% said the reception staff was great."
      7.5 "75% thought the service was very professional."
      10.0 "100% said the concierge service was amazing."
    • 7.9 "High comfort."
      7.8 "78% said the beds were comfortable."
      8.8 "88% thought rooms were spacious."
    • 7.5 "Nice rooms."
      7.8 "78% said the beds were comfortable."
      8.8 "88% thought rooms were spacious."
      7.0 "70% were happy with the bathroom."
      8.5 "85% were happy with the tv."
      7.5 "75% enjoyed the shower."
    • 7.0 "Good breakfast."
      5.7 "Breakfast prices were ok, according to 57%."
    • 3.7 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
    • 3.1 "Terrible value."
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    Overall rating

    9.0 Excellent
    based on 328 reviews
    • 8.9 "Location is great."
    • 8.4 "Great service."
      7.4 "74% thought the service was very professional."
    • 7.8 "High comfort."
      7.8 "78% said the beds were comfortable."
      8.7 "87% thought rooms were spacious."
      7.1 "71% thought it was pleasantly quiet."
    • 7.7 "Nice rooms."
      7.8 "78% said the beds were comfortable."
      7.6 "76% said rooms were clean."
      8.7 "87% thought rooms were spacious."
    • 6.5 "Breakfast is mediocre."
    • 3.3 "Value below average."

    Overall rating

    8.9 Excellent
    based on 366 reviews
    • 9.2 "Terrific location."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      7.6 "76% thought the service was very professional."
    • 7.4 "Nice rooms."
      7.7 "77% said the beds were comfortable."
      7.4 "74% were happy with the bathroom."
      8.6 "86% thought rooms were spacious."
    • 7.0 "Good breakfast."
    • 2.6 "Terrible value."

    Overall rating

    7.2 Good
    based on 46 reviews
    • 8.9 "Location is great."
    • 8.5 "Great service."
    • 7.3 "Good amenities."
    • 7.1 "Nice rooms."

    Overall rating

    8.9 Excellent
    based on 197 reviews
    • 9.2 "Terrific location."
    • 8.5 "Great service."
    • 8.1 "Comfort level is high."
      8.2 "82% said the beds were comfortable."
      7.1 "71% thought it was pleasantly quiet."
      8.8 "88% thought rooms were spacious."
    • 7.5 "Nice rooms."
      8.2 "82% said the beds were comfortable."
      8.8 "88% thought rooms were spacious."
    • 7.5 "Tasty food."
    • 3.1 "Terrible value."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Impressive bathroom"
    "Comfortable beds"
    "Spacious rooms"
    data provided by TrustYou

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