Overview

The Ritz-Carlton Chengdu
Top Luxury Hotel

269 Shuncheng Avenue, Qingyang District, Chengdu 610017, China
+86 288 358 8888

S$ 229+

Overall guest ratings

9.4/10 Excellent
based on 3,436 reviews

Review highlights

  • 9.1
  • 9.1
  • 8.5
  • 6.6

Good to know

  • Nice building
  • Friendly atmosphere
  • Professional service
  • Friendly service

Nearby

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    About

    The Ritz-Carlton, Chengdu is the first luxury hotel in the Southwest China, Overlooking the city’s central Tianfu Square, offers guests an ideal base to explore the best of Chengdu. With guest rooms from the 28th to the 41st floor, this 353-room luxury hotel features unmatched views of downtown Chengdu paired with the comfort and personalized service. 113 Ritz-Carlton Club Level rooms and 55 suites feature personal Butler service and a host of thoughtful accoutrements. Dining options include Li Xuan, an elegant Chinese Restaurant with eight private dining rooms; FLAIR, the highest lifestyle restaurant and bar in town and SPICES, an international all-day dining restaurant. A contemporary lobby lounge will offer signature English Afternoon Tea. Meeting spaces include a Grand Ballroom, Junior Ballroom and seven additional meeting rooms totaling 1,716 square meters of function space. Guests will find relaxation and wellness within a full-floor luxury spa, an indoor swimming pool with underwater music.

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    Marriott

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Child pool
    • Tennis
    • Cable or satellite TV
    • Airport shuttle
    • Laundry facilities
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    9.4 Excellent
    based on 3,436 reviews
    • 9.1 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 9.1 "World class service."
      9.7 "97% thought the service was very professional."
      9.7 "97% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      7.9 "Housekeeping was great, according to 79%."
      9.3 "Management was excellent, said 93%."
      7.9 "79% said the concierge service was amazing."
      10.0 "100% were impressed by the valet service."
    • 8.5 "Bar is amazing."
    • 8.4 "Amenities are good."
      8.3 "83% thought the building was wonderful."
      8.0 "80% enjoyed the lobby entrance."
      7.0 "70% found the grounds to be nice."
    • 8.2 "Location is great."
      8.3 "Easily accessible by car, said 83%."
      9.7 "97% liked the proximity to sightseeing."
      8.6 "City centre within easy reach, said 86%."
      10.0 "Good access to the airport, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 6.6 "Average value."
      5.6 "The price was ok for 56%."
    • 6.5 "Food is average."
      6.2 "Desserts were ok, said 62%."
      5.6 "The price was ok for 56%."
    • 4.3 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
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    Overall rating

    9.4 Excellent
    based on 687 reviews
    • 9.6 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      8.5 "85% said the reception staff was great."
      8.2 "Housekeeping was great, according to 82%."
    • 9.0 "Excellent wellness & sports facilities."
    • 8.3 "Amenities are good."
      8.2 "82% thought the building was wonderful."
      7.8 "78% enjoyed the lobby entrance."
    • 8.1 "Location is great."
      8.2 "Easily accessible by car, said 82%."
    • 7.4 "Nice rooms."
      7.1 "71% thought rooms were spacious."
      7.8 "78% said rooms were clean."
      8.0 "80% thought the view was good."
    • 6.5 "Food is average."

    Overall rating

    9.7 Excellent
    based on 1,340 reviews
    • 9.2 "World class service."
      9.7 "97% thought the service was very professional."
      9.7 "97% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      7.8 "Housekeeping was great, according to 78%."
      9.4 "Management was excellent, said 94%."
    • 8.3 "Amenities are good."
      8.4 "84% thought the building was wonderful."
    • 8.2 "Location is great."
      8.3 "Easily accessible by car, said 83%."
      8.4 "84% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
    • 8.1 "Rooms are great."
      8.0 "80% thought rooms were spacious."
      7.7 "77% said the beds were comfortable."
      8.0 "80% said rooms were clean."
      8.4 "84% thought the view was good."
      8.1 "81% liked the big bathroom."
    • 7.9 "High comfort."
      8.0 "80% thought rooms were spacious."
      7.7 "77% said the beds were comfortable."
      8.1 "81% liked the big bathroom."
    • 6.9 "Food is average."
      6.4 "Desserts were ok, said 64%."

    Overall rating

    9.6 Excellent
    based on 1,133 reviews
    • 9.3 "World class service."
      9.6 "96% thought the service was very professional."
      9.7 "97% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
    • 9.1 "Awesome vibe."
      9.9 "99% thought the hotel was luxurious."
    • 8.8 "Amenities are good."
      8.6 "86% thought the building was wonderful."
    • 8.6 "Bar is amazing."
    • 8.0 "Location is great."
      8.3 "Easily accessible by car, said 83%."
      8.3 "83% liked the proximity to shopping."
    • 7.0 "Good breakfast."
    • 6.5 "Food is average."
      5.9 "Desserts were ok, said 59%."
    • 6.1 "Average value."
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    Overall rating

    9.6 Excellent
    based on 274 reviews
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
    • 8.2 "Amenities are good."
      8.2 "82% thought the building was wonderful."
    • 8.1 "Location is great."
      8.3 "Easily accessible by car, said 83%."
    • 7.7 "Nice rooms."
      8.3 "83% thought the view was good."
    • 7.0 "Good breakfast."
    • 6.4 "Food is average."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Nice building"
    "Friendly atmosphere"
    "Professional service"
    "Friendly service"
    data provided by TrustYou
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