Overview

Embassy Suites by Hilton Chicago Downtown Magnificent Mile
Top Lake Hotel

511 North Columbus Drive, Chicago, IL 60611, United States
+1 312 836 5900

S$ 228+

Overall guest ratings

8.6/10 Excellent
based on 3,558 reviews

Review highlights

  • 8.8
  • 8.4
  • 8.3
  • 6.8

Good to know

  • Great reception
  • Clean rooms
  • Wonderful sightseeing
  • Fair breakfast prices

Nearby

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    About

    Welcome to our Embassy Suites Chicago - Downtown/Lakefront hotel. Enjoy the convenience of our downtown Chicago hotel near Navy Pier, Magnificent Mile, Chicago River and Chicago's finest attractions Showcasing spectacular views of downtown Chicago, the Embassy Suites Chicago - Downtown/Lakefront hotel near Michigan Avenue features upscale sophistication and more space to unwind and be yourself. Enjoy a relaxing stay in one of our spacious 455 suites featuring a private bedroom, separate living area with sofa sleeper, two 37-inch televisions, a refrigerator and a microwave Enjoy our nightly Manager’s Reception* in our bright and spacious open-air atrium featuring contemporary design, a 75 ft. long live eco wall and grand views of the city. Indulge in a complimentary cooked-to-order breakfast each morning Host a special event or business meeting in our 20,000 sq. ft. of meeting space or celebrate a special occasion in the elegant Chicago River Ballroom. After an exciting day discovering Chicago, unwind at the heated indoor pool and whirlpool, relax in the sauna or rejuvenate in our well-equipped fitness center *Service of alcohol subject to state and local laws. Must be of legal drinking age

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    Hilton

    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Wi-Fi
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Concierge service
    • Laundry service
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Sauna
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    based on 3,558 reviews
    • 8.8 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      9.3 "93% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.0 "Near to public transport, according to 90%."
      7.5 "Easily accessible by car, said 75%."
      10.0 "City centre within easy reach, said 100%."
    • 8.4 "Breakfast is good."
      9.9 "99% were happy with the price of the breakfast."
    • 8.3 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      7.8 "78% thought the service was very professional."
      8.1 "81% said the concierge service was amazing."
      9.0 "90% found the restaurant service to be one of the best."
    • 8.3 "Bar is amazing."
      9.8 "98% thought beverage prices were a great value."
      8.8 "Delicious alcoholic drinks, according to 88%."
    • 7.7 "Nice rooms."
      7.1 "71% said rooms were clean."
      9.1 "91% thought rooms were spacious."
      7.5 "75% said the beds were comfortable."
      9.7 "97% thought the view was good."
      7.1 "71% appreciated the modern rooms."
    • 6.8 "Food is average."
      6.4 "Only 64% were satisfied with the menu."
      5.9 "Desserts were ok, said 59%."
      5.0 "Only 50% liked the pork dishes."
    • 4.0 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 3.1 "Horrible pool."
      1.7 "Dirty pool, said 83%."
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    Overall rating

    8.7 Excellent
    based on 889 reviews
    • 8.5 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      9.1 "91% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.3 "Breakfast is good."
      9.9 "99% were happy with the price of the breakfast."
    • 8.1 "Bar is amazing."
      9.8 "98% thought beverage prices were a great value."
      8.6 "Delicious alcoholic drinks, according to 86%."
    • 7.9 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      7.8 "78% said the concierge service was amazing."
    • 7.5 "Nice rooms."
      9.3 "93% thought rooms were spacious."
      7.1 "71% said rooms were clean."
      9.7 "97% thought the view was good."
    • 6.5 "Average cleanliness."
    • 6.5 "Food is average."
      6.4 "Only 64% were satisfied with the menu."
      6.3 "Desserts were ok, said 63%."
    • 4.2 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    based on 2,241 reviews
    • 8.7 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.0 "Near to public transport, according to 90%."
    • 8.5 "Bar is amazing."
      9.7 "97% thought beverage prices were a great value."
      9.0 "Delicious alcoholic drinks, according to 90%."
    • 8.3 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.3 "83% thought the service was very professional."
      8.2 "82% said the concierge service was amazing."
      8.6 "86% found the restaurant service to be one of the best."
    • 8.1 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 7.3 "Nice rooms."
      9.1 "91% thought rooms were spacious."
      7.5 "75% said the beds were comfortable."
      9.8 "98% thought the view was good."
    • 6.8 "Food is average."
      6.0 "Only 60% were satisfied with the menu."
    • 6.6 "Average value."
      5.4 "54% thought it was adequately priced."
    • 6.2 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 3.9 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 3.0 "Horrible pool."
      1.6 "Dirty pool, said 84%."
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    Overall rating

    8.8 Excellent
    based on 213 reviews
    • 8.7 "Location is great."
    • 8.5 "Breakfast is good."
    • 8.1 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 7.9 "Nice rooms."
      9.1 "91% thought rooms were spacious."
      7.6 "76% said the beds were comfortable."
      7.3 "73% said rooms were clean."
    • 7.8 "Good bar."
    • 6.0 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 4.0 "Internet is poor."
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    Overall rating

    8.5 Excellent
    based on 213 reviews
    • 9.0 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
    • 8.7 "Breakfast is good."
    • 8.1 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 7.9 "Good bar."
    • 7.5 "High comfort."
      9.0 "90% thought rooms were spacious."
    • 6.8 "Vibe was decent."
    • 5.8 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 3.8 "Internet is poor."
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    Hotel type
    Lake Hotel
    Guests say this is a nice lake hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Great reception"
    "Clean rooms"
    "Wonderful sightseeing"
    "Fair breakfast prices"
    data provided by TrustYou

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