Overview

Hilton Chicago

720 South Michigan Avenue, Chicago, IL 60605, United States
+1 312 922 4400

S$ 197+

Overall guest ratings

8.3/10 Excellent
based on 3,985 reviews

Review highlights

  • 8.9
  • 8.0
  • 6.8
  • 6.8

Good to know

  • Nice building
  • Friendly service

Nearby

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    About

    Discover Hilton Chicago, combining a contemporary design and exciting atmosphere within this iconic Chicago hotel. Our downtown Chicago hotel is located within walking distance to many Chicago attractions. Step outside the front door and walk through Grant Park to Chicago's Lakefront, Field Museum, Shedd Aquarium, Adler Planetarium or Soldier Field. Millennium Park and theatre and financial district events are only steps from our South Loop location. Navy Pier and Chicago Children's museum are also nearby. Our Chicago hotel rooms and suites, decorated in a sophisticated style, feature HDTVs, in-room concierge computers and high-speed internet access. Newly designed business class rooms offer free WiFi, health club access and refrigerator. Enhance your stay to the Executive Level, offering complimentary continental breakfast, non-alcoholic beverages and evening appetizers with an honor bar at the Executive Lounge. Hilton Chicago hotel near McCormick Place provides 234,000 sq. ft. of Chicago event space with 50 meeting rooms, three ballrooms and four exhibit halls. Take advantage of Hilton Chicago's Athletic Club, boasting large variety of fitness equipment, free weights, indoor running track, full-length heated indoor pool, whirlpool and sauna with seasonal sundeck. Kitty O'Sheas is an authentic Irish pub with live entertainment. The 720 South Bar & Grill offers a seasonal menu inspired by fresh, local ingredients. Enjoy signature comfort foods, locally crafted beers, cocktails and wine. Relish lighter fare and gourmet bites at SNAX grab n’go with specialty coffees

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    Hilton

    AMENITIES

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Cribs available
    • Laundry facilities
    • Coffee shop
    • Internet (surcharge)
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 3,985 reviews
    • 8.9 "Location is great."
      9.5 "95% liked the proximity to sightseeing."
      8.6 "86% liked the proximity to shopping."
      8.9 "89% enjoyed the restaurants & bars nearby."
      9.6 "Near to public transport, according to 96%."
      9.1 "Easily accessible by car, said 91%."
      10.0 "100% thought it was easy to get to the train station."
      8.6 "City centre within easy reach, said 86%."
    • 8.0 "Pool is good."
      7.8 "Clean pool, said 78%."
    • 8.0 "Great service."
      8.5 "85% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      8.3 "83% said the concierge service was amazing."
      9.3 "93% found the restaurant service to be one of the best."
      7.5 "Management was excellent, said 75%."
      7.5 "Hotel security was great, thought 75%."
    • 7.2 "Good bar."
      7.0 "Delicious alcoholic drinks, according to 70%."
    • 7.1 "Tasty food."
      9.3 "Yummy desserts, said 93%."
    • 6.8 "Breakfast is mediocre."
      6.9 "Breakfast prices were ok, according to 69%."
    • 6.8 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 6.1 "Average comfort."
      6.8 "Beds were acceptable for 68%."
      6.1 "Only 61% said rooms were big enough."
    • 4.1 "Value below average."
      3.7 "63% thought it was overpriced."
      3.2 "The price was too high for 68%."
    • 2.8 "Disappointing internet connection."
      3.7 "63% thought it was overpriced."
      1.9 "81% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    based on 1,315 reviews
    • 8.5 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
      8.6 "86% liked the proximity to shopping."
    • 8.1 "Pool is good."
    • 7.5 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      8.4 "84% said the concierge service was amazing."
    • 7.0 "Good breakfast."
    • 6.7 "Bar is ok."
    • 6.6 "Vibe was decent."
    • 6.6 "Food is average."
    • 6.4 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 3.9 "Value below average."
      3.6 "64% thought it was overpriced."
    • 2.7 "Disappointing internet connection."
      3.6 "64% thought it was overpriced."
      1.9 "81% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    based on 1,673 reviews
    • 9.1 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
    • 7.8 "Good pool."
    • 7.6 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      8.4 "84% said the concierge service was amazing."
    • 7.0 "Tasty food."
    • 6.8 "Breakfast is mediocre."
      6.8 "Breakfast prices were ok, according to 68%."
    • 6.8 "Vibe was decent."
    • 6.7 "Bar is ok."
    • 6.6 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 3.7 "Value below average."
      3.4 "66% thought it was overpriced."
    • 2.5 "Disappointing internet connection."
      3.4 "66% thought it was overpriced."
      1.7 "83% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    based on 438 reviews
    • 8.8 "Location is great."
      9.1 "91% liked the proximity to sightseeing."
      9.3 "Easily accessible by car, said 93%."
    • 8.1 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 8.0 "Pool is good."
    • 8.0 "Amenities are good."
      8.0 "80% thought the building was wonderful."
      8.5 "85% enjoyed the lobby entrance."
    • 7.1 "Wellness & sports facilities were pleasant enough."
    • 6.9 "Average cleanliness."
      6.9 "Only 69% said rooms were clean enough."
    • 6.7 "Vibe was decent."
    • 6.2 "Average comfort."
      6.5 "Only 65% said rooms were big enough."
      6.7 "Beds were acceptable for 67%."
    • 4.2 "Value below average."
      3.5 "65% thought it was overpriced."
    • 2.8 "Disappointing internet connection."
      3.5 "65% thought it was overpriced."
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    Overall rating

    7.7 Good
    based on 557 reviews
    • 8.9 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
    • 7.2 "Good service."
      8.2 "82% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 6.7 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 6.5 "Vibe was decent."
    • 6.5 "Food is average."
      6.0 "Only 60% were satisfied with the menu."
    • 6.3 "Breakfast is mediocre."
    • 5.8 "Average comfort."
      5.9 "Only 59% said rooms were big enough."
    • 4.7 "Rooms are not good."
      4.8 "52% complained about the bathroom."
      2.1 "79% thought they were poorly maintained."
      3.3 "67% found problems with the furniture."
      2.6 "74% had problems with the shower."
      3.3 "For 67%, the rooms looked old."
    • 3.4 "Value below average."
      3.2 "68% thought it was overpriced."
    • 2.5 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
      3.2 "68% thought it was overpriced."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Nice building"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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    room was small
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