Overview

The Address Dubai Mall

P.O.Box 31166, Dubai 9440, United Arab Emirates
+971 4438 8888

S$ 554+

Overall guest ratings

8.6/10 Excellent
based on 3,892 reviews

Review highlights

  • 9.7
  • 7.8
  • 4.9
  • 4.6

Good to know

  • Professional service
  • Friendly service
  • Great shopping

Nearby

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    About

    The Address Dubai Mall, Downtown Dubai is a statement in style. Elegant and chic, this glamorous hotel offers guests a unique blend of traditional Arab hospitality in the most contemporary and cosmopolitan environment.

    With 244 signature rooms and suites offering three upbeat restaurants and lounges, a luxurious spa and wellness facilities and convenient business amenities, The Address Dubai Mall offers a quintessential luxurious experience.

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    The Address Dubai Mall

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Childrens programmes
    • Concierge service
    • Currency exchange on-site
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Child pool
    • Outdoor pool
    • Restaurant
    • Beauty salon
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Airport shuttle (surcharge)
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Free parking
    • Storage available
    • Wedding services
    • Non-smoking rooms available
    • Gift shop
    • Bar/Lounge
    • Air-conditioned
    • Designated smoking area
    • Cable or satellite TV
    • Coffee shop
    • Night club
    • Steam room
    • Free valet parking
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    based on 3,892 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 7.8 "Good service."
      8.8 "88% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      7.1 "Housekeeping was great, according to 71%."
    • 7.0 "Good breakfast."
    • 5.9 "Internet is average."
    • 5.6 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
      6.0 "60% thought the cleanliness of the hotel was average."
    • 4.9 "Rooms are not good."
      3.7 "63% said rooms were small."
      2.4 "76% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      2.3 "For 77%, the rooms looked old."
      1.9 "81% criticized the small bathroom."
      1.8 "82% found problems with the furniture."
      3.3 "67% had problems with the shower."
      1.7 "83% thought the tv was sub-standard."
      1.9 "Air conditioning was criticized by 81%."
    • 4.6 "Not very comfortable."
      3.7 "63% said rooms were small."
      1.9 "81% criticized the small bathroom."
      1.9 "Air conditioning was criticized by 81%."
    • 4.5 "Vibe wasn't good."
      3.8 "Unfriendly atmosphere, according to 62%."
      2.9 "71% criticized the unstylish hotel."
      1.0 "For 90%, the lobby entrance was sub-standard."
    • 4.3 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      1.0 "For 90%, the lobby entrance was sub-standard."
      0.0 "100% complained about the elevator."
      4.0 "60% didn't like the architecture."
    • 1.6 "Terrible value."
      3.3 "The price was too high for 67%."
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    Overall rating

    8.6 Excellent
    based on 1,362 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 6.9 "Breakfast is mediocre."
    • 5.3 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
      5.3 "53% thought the cleanliness of the hotel was average."
    • 5.0 "Average comfort."
      3.6 "64% said rooms were small."
      1.7 "83% criticized the small bathroom."
    • 4.9 "Rooms are not good."
      3.6 "64% said rooms were small."
      2.5 "75% complained about the bathroom."
      1.7 "83% criticized the small bathroom."
      1.4 "86% found problems with the furniture."
      2.2 "For 78%, the rooms looked old."
    • 4.4 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
    • 4.0 "Vibe wasn't good."
      3.6 "Unfriendly atmosphere, according to 64%."
      2.8 "72% criticized the unstylish hotel."
    • 1.6 "Terrible value."
    View all review categories

    Overall rating

    8.6 Excellent
    based on 1,790 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 7.3 "Good service."
      8.7 "87% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      7.2 "Housekeeping was great, according to 72%."
    • 7.2 "Good breakfast."
    • 5.6 "Internet is average."
    • 5.4 "Food is average."
    • 4.3 "Vibe wasn't good."
      2.9 "71% criticized the unstylish hotel."
      3.3 "Unfriendly atmosphere, according to 67%."
    • 4.1 "Not very comfortable."
      3.5 "65% said rooms were small."
    • 4.1 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
    • 3.8 "Rooms are not good."
      3.5 "65% said rooms were small."
      2.0 "80% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      2.0 "For 80%, the rooms looked old."
    • 1.5 "Terrible value."
    View all review categories

    Overall rating

    8.6 Excellent
    based on 739 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 7.2 "Good breakfast."
    • 5.7 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 5.0 "Rooms are ok."
      4.0 "60% said rooms were small."
      2.6 "74% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
    • 4.8 "Not very comfortable."
      4.0 "60% said rooms were small."
      4.5 "55% thought it was too noisy."
    • 4.3 "Vibe wasn't good."
      0.8 "For 92%, the lobby entrance was sub-standard."
      3.8 "Unfriendly atmosphere, according to 62%."
    • 4.0 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      0.8 "For 92%, the lobby entrance was sub-standard."
    • 1.8 "Terrible value."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Professional service"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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