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The Palace Downtown Dubai
Top City Hotel

PO Box 9770 Dubai - Uae, Dubai 9770, United Arab Emirates
+971 4428 7888

S$ 524+

Mon 12-12 Check in
Tue 13-12 Check out

Overall guest ratings

8.9/10 Excellent
based on 2,615 reviews

Review highlights

  • 9.6
  • 8.8
  • 8.7
  • 6.8

Good to know

  • Great reception
  • Friendly atmosphere
  • Great view
  • Great shopping

Nearby

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    About

    With a stay at The Palace Downtown Dubai, you'll be centrally located in Dubai, steps from Souk al Bahar and minutes from The Dubai Fountain. This 5-star hotel is close to Burj Khalifa and Dubai Mall.

    Rooms

    Make yourself at home in one of the 242 air-conditioned rooms featuring minibars and DVD players. Rooms have private balconies. Wired and wireless Internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. This hotel also features complimentary wireless Internet access, gift shops/newsstands, and a hair salon. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 7 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Planning an event in Dubai? This hotel has facilities measuring 18299 square feet (1700 square meters), including a meeting room. Free valet parking is available onsite.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Airport shuttle (surcharge)
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Free parking
    • Steam room
    • Non-smoking rooms available
    • ATM on-site
    • Currency exchange on-site
    • Bar/Lounge
    • Sauna
    • Designated smoking area
    • Storage available
    • Gift shop
    • Laundry facilities
    • Beauty salon
    • Cable or satellite TV
    • Coffee shop
    • Free valet parking
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    based on 2,615 reviews
    • 9.6 "Terrific location."
    • 8.8 "Amenities are good."
    • 8.7 "Great service."
    • 8.6 "Vibe was good."
    • 8.0 "Breakfast is good."
    • 6.8 "Rooms are ok."
    • 4.3 "Internet is poor."
    • 3.1 "Terrible value."
    View all review categories

    Overall rating

    9.0 Excellent
    based on 1,464 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 9.0 "Excellent amenities."
      9.2 "92% thought the building was wonderful."
      7.9 "79% found the grounds to be nice."
      9.7 "97% thought the architecture was beautiful."
      8.6 "86% enjoyed the lobby entrance."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      8.4 "Housekeeping was great, according to 84%."
    • 8.6 "Vibe was good."
      8.3 "83% enjoyed the friendly atmosphere."
      9.6 "96% said it was a stylish hotel."
      10.0 "100% thought the hotel was luxurious."
      8.6 "86% enjoyed the lobby entrance."
    • 8.3 "Pool is good."
    • 6.6 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      5.7 "Only 57% said rooms were clean enough."
      6.7 "Only 67% found the balcony ok."
      5.6 "56% thought the bathroom was big enough."
    • 2.7 "Terrible value."
    View all review categories

    Overall rating

    8.7 Excellent
    based on 732 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 8.5 "Amenities are good."
      8.9 "89% thought the building was wonderful."
      7.3 "73% found the grounds to be nice."
    • 8.2 "Vibe was good."
      7.9 "79% enjoyed the friendly atmosphere."
      9.2 "92% said it was a stylish hotel."
    • 7.8 "Good breakfast."
    • 7.8 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      9.6 "96% thought the service was very professional."
    • 6.8 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      5.4 "Only 54% said the rooms were modern."
    • 2.9 "Terrible value."
    View all review categories

    Overall rating

    8.8 Excellent
    based on 418 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 8.9 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 8.5 "Vibe was good."
      8.3 "83% enjoyed the friendly atmosphere."
    • 7.9 "Good breakfast."
    • 6.4 "Rooms are ok."
      5.7 "Only 57% said the rooms were modern."
    • 5.8 "Average cleanliness."
    • 3.3 "Value below average."
    View all review categories
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Friendly atmosphere"
    "Great view"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

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