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Best Western PLUS Hotel Excelsior

Bahnhofstraße 35, 99084 Erfurt, Thuringia, Germany
+49 361 56 700

S$ 138+

Mon 5-12 Check in
Tue 6-12 Check out

Overall guest ratings

7.9/10 Good
based on 479 reviews

Review highlights

  • 8.6
  • 8.6
  • 7.7
  • 4.3

Good to know

  • Very quiet
  • Train station is close
  • Near city centre

Nearby

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    About

    Home away from home, that's how our guests should guest feel, when they are staying at BEST WESTERN PLUS Hotel Excelsior. The BEST WESTERN PLUS Hotel Excelsior is a four-star hotel only a few steps away from the main station, the pedestrian area and the historical old town. Behind the youthfully styled facade of the hotel you will find 77 individual rooms including non-smoking rooms, junior suites and suites located on four floors. All the rooms are equipped with bath or shower, WC, beauty mirror, hairdryer, telephone, fax connection, color TV, pay-TV, radio and mini bar. Our restaurant Zum Buergerhof serves authentic Thuringian and international cuisine. Enjoy a refreshing visit to our fitness centre with sauna and a solarium. We feature two meeting rooms for up to 35 people. Both offer daylight, ventilation and black-out facilities. Equipment: overhead projector, screen, flip chart, video projector, slide projector, video recorder, television screen, CD player, video camera, lectern, ISDN connections and W-LAN. Enjoy your stay.

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    AMENITIES

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Restaurant
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Business centre
    • Concierge service
    • Laundry facilities
    • Spa
    • Bar/Lounge
    • Air-conditioned
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    based on 479 reviews
    • 8.6 "Great service."
    • 8.6 "Location is great."
    • 7.7 "Good breakfast."
    • 6.2 "Average comfort."
    • 5.9 "Rooms are ok."
    • 4.3 "Wellness & sports facilities were not very nice."
    • 4.1 "Bad amenities."
    • 3.2 "Horrible vibe."
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    Overall rating

    7.8 Good
    based on 253 reviews
    • 8.9 "Location is great."
      9.7 "97% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 8.4 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
    • 7.5 "Good breakfast."
    • 6.8 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 5.6 "Average comfort."
      6.1 "Only 61% said rooms were big enough."
      6.5 "Beds were acceptable for 65%."
    • 4.7 "Rooms are not good."
      3.6 "64% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      3.4 "66% found problems with the furniture."
      0.0 "Air conditioning was criticized by 100%."
      2.8 "For 72%, the rooms looked old."
    • 4.7 "Internet is poor."
    • 3.4 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
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    Overall rating

    8.4 Excellent
    based on 81 reviews
    • 8.5 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.0 "Location is great."
    • 7.5 "Good breakfast."
    • 6.6 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 6.0 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
    • 4.7 "Bad amenities."

    Overall rating

    7.4 Good
    based on 67 reviews
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.3 "Location is great."
      9.7 "97% thought it was easy to get to the train station."
    • 7.8 "Good breakfast."
    • 6.8 "Average cleanliness."
    • 6.3 "Average comfort."
    • 5.8 "Rooms are ok."
    • 3.6 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
    • 3.2 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.9 Good
    based on 76 reviews
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.4 "Location is great."
      9.4 "94% thought it was easy to get to the train station."
    • 7.8 "Good breakfast."
    • 6.8 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 6.4 "Average comfort."
      6.5 "Only 65% said rooms were big enough."
    • 6.0 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
      6.5 "Only 65% said rooms were clean enough."
    Good to know
    "Very quiet"
    "Train station is close"
    "Near city centre"
    data provided by TrustYou

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