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The staff was great. I also like the movie selection was great. Lastly, it I appreciated the fact that wine was a drink selection.

It is not so much I had bad experience with Singapore Airlines, but with Kayak and particularly Underpricer. My wife and my seat arrangements were changed some times after we booked our tickets and reserved our seats I February 14, 2026. However, after our arrival we realized that we were separated and sitting in different isles. Our return tickets indicated the same. Our several calls to your Underpricer customer care were useless as they cared how much they could charge us rather than actually help us. At the end they referred us to Singapore Airlines. If that was the solution, why did I have to call your Underpricer customer care. I will definitely erase your app from my phone and I will never use Kayak for future traveling. After all, there are so many agencies that I can use other than your company.

It was good but n it to the same standard as London to Singapore

Clean modern comfortable. Food could have been better, I only ate breakfast I wish they wouldn’t wake sleeping passengers who would rather sleep through dinner. No tea or coffee for breakfast

The flight crew was phenominal! We couldn't have asked for any better. They were experienced professionals.

Awesome! Was impressed with the hospitality and the thoughtful services. The cabin attendants were superb.

I requested an aisle seat and got a middle seat The flight gate was changed and the flight was delayed

It was a great flight Food was great Crew was spectacular

They made me check my carry on even though there was room We un boarded in a strange way but overall it was good

In general good, but the machine seems to be long in operation and some functions were restricted as e. g. Adjusting of seats.

Flight got cancelled for good (apparently due to jet fuel concerns), and we had to re-book to Hannover, Germany instead.

Entertainment was good. Flight was delayed, nearly missed my connecting flight. The gate was changed on several occasions. My luggage did not arrive on time and had to leave without it.

The prices and many to choose from: Very unfriendly unprofessional and difficult staff and lacked English skills. Had the pleasure to go to Istanbul in 2022 but went on Jordan Airlines and found Turkey a wonderful place with kind people. The experience as a first time flyer on Turkish Airlines was so disappointing that received not to go into Turkey was so upset about this cruel treatment

Flight Singapore - Istanbul was perfect. Flight Istanbul - Sao Paolo - Buenos Aires was really good but there was a big delay in Sao Paolo (Brazil) due to a problem with the ground staff and not related to Turkish Airline. Overall a very good and solid experience

The fully flat bed in business class on the 777 is a little narrow, and the 2-3-2 configuration is now dated, but otherwise a comfortable and pleasant flight. It’s hard to beat the value too.

Lost long time boarding because of a system anticipation done and they took to long to rectify when travel avant told them .

This time around, I felt that the crew wasn’t very professional. Speaking / laughing loudly and rushing through service.

There was a Turkish Airlines employee sat in 16A in the row in front of us. We understood that she was a Turkish Airlines employee from her interaction with the cabin crew and the fact that she boarded business but was sitting in economy with us. What annoyed us was the extremely loud conversation she had for the majority of the 12 hour flight with two men, one of which was leaning over the chair in front of her. This was annoying as they were so loud that my wife and I could still hear them despite wearing our noise cancelling earphones. No intervention was taken by the cabin crew. Secondly, she ordered some extra meals from the crew, which we believe to have come from business class, for her male friends. Seeing this in economy is very disheartening. Lastly, one of her male friends pulled out an e-cigarette and was only mildly reprimanded by the cabin crew. Overall, we consider this behaviour completely inappropriate of a Turkish Airlines employee. Next time we will book with Emirites, I don’t think that their employees would be allowed to behave in this manner.

I canceled this flight after turkish airlines did not provide any consideration for a death in the family while in Singapore

I requested a special meal (kosher) several months ahead of the flight . It was listed on the Turkish air website that I had a kosher meal. In-flight, there was no kosher meal. I was not able to eat during the nearly 8-hour flight. There also was no kosher meal on the second leg of the trip. The flight attendants said there was nothing they could do. They had no idea why the kosher meal was not provided. Very bad meal service.

Luggage jandling sucks. I arrived in BLR india on 15th and luggage was delivered today 19th. I came for a business trip everything got screwed up. Poor communication. APP kept saying mishandles in BLR. It never reached BLR. I had air tag which showed luggage was in Germany. I could not reach anybody other than the airpprt people. They had no clue and asked me to call etihad. In India etihad number wasnt working.i had to call US number and that person was the only person who seemed to help. They kept me in dark. No communication or email till i spoke to the person in US.i have flown many airlines but never had this experience. For me this was first and will be last in etihad. Very bad.

The cabin crew were kind, helpful, and polite. However, my flight from Abu Dhabi to Frankfurt was delayed, causing me to miss my connecting flight. As a result, my journey was significantly extended, leading to a much longer travel time than originally scheduled.

From the start of my vacation at Logan Airport, Boston it was chaotic. I'm praying my flight home is better .I'm grateful that we landed safe

My baggage was not boarded and is still missing. I was only carring one piece of luggage and that is misplaced now I am stuck at mumbai without luggage. I had an onward journey from here

Etihad charged me for 2 check in bags. On Kayak search results price was showing 2 check in bags were included. Kayak need to reimburse me for these additional charges and metal agony and distress. Thanks.

Stewardess was attentive and was actively roamin to check the passengers on the biz class

i was not allowed to use lounge, although i had business class ticket, and nobody told me my ticket was not eligible to use lounge

Surprised at the lower quality of seats on the Boeing 777 in Business Class. Seats are tight and the whole Business class section is jam packed with seats. It doesn’t feel like Business Class at all. Also the way the tray tables are placed with a huge bulky solid metal hinge at knee level makes it so uncomfortable and always anxious that one will accidentally bang their knee on it. Quality of amenities has also declined. Over priced tickets with diminished quality of the entire experience.

In my opinion, Etihad Airways is a first rate airline except for one important element. On the day before my return flights, when I chose my seats on the Etihad website I was charged an additional $55 (US) in order to sit on the aisle. I was not at all happy about this additional "hidden" charge and I felt cheated.

It feels like the seat did not have any cushion just plywood. The seats are so compact that I could not even move at all and I am slim. Just imagine someone else. Singapore Air and Emirates are far far better than this. Do not even travel for free. For a 12 hour flight sitting on a plywood is horrible experience and on top of that the person at checking counter at NY was worst and rude. Plus they charge arms and leg for everything. I think they would also start charging for belts and oxygen also soon. First and last time flying with Ethiad.

I have paid extra money for my special meal service but I received the the local food. Which is not acceptable.

Loading was on time and quick Not very many people

They flight was without ait conetion weather was very hot

Did not have to leave plane. However found the wait tiring with nearly a full plane boarding at Male and being unable to get out of seat due to cleaners security and a full plane boarding with hand luggage. Staff were excellent despite a long and tiring flight due to stopover.

I like it very much. Gulf Air is always the topper rank of the world. I love it very much.

The drinks should come before food. Unable to have any fluid unless after food. Thanks

Gulfair were on top form and everything went as planned

Aircraft was new and comfertable .on time. Cabin crews, which I got english language pronounce was very difficult to understand .ovee all ok flight

This itineray had to be cancelled as the connection time in Paris was only 55 min which is below the 90 min required by Paris airport. Nether Chat deal/Kayak, nor Gulf air nor American Air picked on that. I called American Air for unrelated question was then told that boarding would be denied due to the short connection time. This should have been an automatic notification from Chat deal/ Kayak or Gulf air and itinery cancelled. What is the point of inconveniencing the passenger?? The return has still not be refunded. Shame on Gulf Air, very poor customer service for an airline that has so good flight crew!

Few people on the plane - Was great! The plane was late to board and over an hour late to arrive. They said it was airport control. How can these things not be booked it advance? Very frustrating!

This was a very full flight and was basic economy, instead I'd economy's plus.

It was a safe and smooth flight. Members of the crew at the second level, business could have been more polite and engaging.

Our seats were not together - one on upstairs business class, the other nicer downstairs business class. Terrible!! A very nice agent worked hard with other passengers & got us upstairs together. Not ideal experience. Check in agent should have caught that! Asked about upgrade to first class for additional $2500 each. Refused upgrade saying we upgraded once already. We booked on business class to begin with so we’re NOT happy!!

Everything was good except the seats we originally picked we did not get when we paid for extra leg room. Had to wait till last minute to get assigned our seats which was nerve racking

We particularly liked the cabin crew who assisted us in understanding how to use some novel features of the seats at the front of the premium economy cabin. The flight attendants were uniformly friendly and helpful. My only complaint, which I didn't include above, is that for the additional cost of premium economy, the seats and amenities weren't that different from regular economy to justify a roughly $5,000 price difference. We still had three row seats and no out the window view whatever. I have already mentioned in a previous review the disaster of Lufthansa not recognizing the inevitable delays in transfer flights due ti new EU regulations for non-EU travelers. We missed flights, lost luggage and spent the first three days of our vacation in Bologna taking cab trips to the airport to see if our luggage had arrived, which it finally did. On a more positive note, the United employee who was assisting passengers at Gate 18 in Washington DC, boarding for Boston, went out of his way to help us book another flight when we missed our first one to SFO due to the transfer delays caused by US Customs. He appeared of middle eastern descent, was extremely kind and helpful when we were stuck without any flight--he got us one shortly afterwards.

The young woman lufthansa agent at the gate was friendly, kind , helpful and professional. Answered my question respectfully and extremely helpful. She also spoke excellent english. I would rate her a ten for outstanding on a scale from 0 -10. Excellent customer service.

Positive: boarding very smooth, crew efficient, overhead baggage compartments roomy, flight arrived earlier than scheduled. The main negative feature is the size of the economy seats. In particular, the distance between rows is quite short. If one is overweight, it becomes difficult to lower the tray table

Crew was very friendly and attentive. The lack of Wi-Fi on an aircraft in 2026 is incomprehensible. The operational experience with the flight delay and ground service was abysmal.

The business class seat is the same as economy with 2 people instead of 3. That's not how it should be.

You get what you pay for. Beware 747/8 entertainment interface ...the touch screens are rubbish.