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Hotel Hermes

Via Luigi Alamanni 11, Florence, Tuscany, Italy
+39 055 293 420

S$ 49+

Sun 11-12 Check in
Mon 12-12 Check out

Overall guest ratings

7.3/10 Good
based on 733 reviews

Review highlights

  • 9.5
  • 9.1
  • 4.3
  • 3.4

Good to know

  • Train station is close

Nearby

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    About

    Hotel Hermes is in the heart of Florence, walking distance from Palazzo dei Congressi and Palazzo degli Affari. This family-friendly hotel is close to Cathedral of Santa Maria del Fiore and Ponte Vecchio. Make yourself at home in one of the 14 guestrooms. Complimentary wireless Internet access is available to keep you connected. Conveniences include phones, as well as desks and in-room child care (surcharge). Make use of convenient amenities such as complimentary wireless Internet access, babysitting/childcare (surcharge), and tour/ticket assistance. Quench your thirst with your favorite drink at a bar/lounge. A complimentary continental breakfast is served daily. Featured amenities include express check-in, a 24-hour front desk, and multilingual staff.

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    AMENITIES

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Gift shop
    • Room service
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    based on 733 reviews
    • 9.5 "Terrific location."
    • 9.1 "World class service."
    • 6.1 "Breakfast is mediocre."
    • 5.6 "Average cleanliness."
    • 5.0 "Internet is average."
    • 4.3 "Not very comfortable."
    • 3.4 "Rooms are not good."
    • 2.3 "Horrible vibe."
    • 1.1 "Terrible amenities."
    View all review categories

    Overall rating

    7.2 Good
    based on 557 reviews
    • 9.1 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      10.0 "Management was excellent, said 100%."
    • 5.9 "Breakfast is mediocre."
    • 5.8 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.6 "Internet is average."
      6.4 "64% thought the wifi quality was ok."
    • 3.7 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      3.6 "64% didn't like the uncomfortable beds."
      2.3 "77% had problems with the shower."
      1.3 "87% criticized the small bathroom."
      0.0 "For 100%, the rooms looked old."
      4.3 "57% said the bathroom was dirty."
      1.1 "89% thought they were poorly maintained."
      0.0 "100% found problems with the furniture."
    • 2.1 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
    • 1.1 "Terrible amenities."
      1.1 "89% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      1.1 "89% thought the facilities needed updating."
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    Overall rating

    7.9 Good
    based on 51 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 6.2 "Breakfast is mediocre."
    • 3.8 "Not very comfortable."
      1.2 "88% criticized the small bathroom."
    • 3.1 "Awful rooms."
      2.0 "80% complained about the bathroom."
      1.2 "88% criticized the small bathroom."
    • 1.1 "Terrible amenities."
      1.1 "89% thought the building wasn't nice."

    Overall rating

    8.0 Good
    based on 124 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 6.1 "Breakfast is mediocre."
    • 5.9 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 3.7 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      4.3 "57% said the bathroom was dirty."
      1.8 "82% had problems with the shower."
      0.9 "91% thought they were poorly maintained."
      0.9 "91% criticized the small bathroom."
    • 2.0 "Horrible vibe."
    • 1.1 "Terrible amenities."
      1.1 "89% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Train station is close"
    data provided by TrustYou

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