S$ 489 Find Cheap Flights to Florence – Compare and Save

They lost my bag and I still have not received it

3 hour delay but out of their control. App said I get vouchers but when I applied for them, they were nowhere to be found in my account

Old airplanes small seats expensive tickets, not as expected overall and not comfortable according to the price

Very good crew. Food service above average. Seats very small for a 12 hours flight.

I paid 3 this and dollars for two tickets. No food, minimum drink, confused service and very uncomfortable sear. There was zero difference between busy ness and tourist class. I received a pathetic apology

They charge me for luggage which is was included on the ticket

Boarding was smooth and on time. The seat was comfortable and the entertainment worked. Staff were gracious.

No birding was given for next trip on same carrier, food was very moderate.

Even though my seat is a paid seat, I was told to give up my seat to a passenger. I tried to ask the CA to negotiate, and when I spoke in Japanese, the CA fled. I had to find a Japanese CA and ask them to deal with it. . After takeoff, I spilled my coffee, and when I asked the flight attendant for a towel, she told me to wipe it off with a wet tissue. My clothes got wet, so I asked CA for an extra blanket, but I had to wait for an hour.

Not the best crew. Extremely annoying with mask wearing. Even when I was eating and drinking they would come up to you to tell you to wear your mask. Extremely annoying.