Overview

Hotel Santa Croce

Via De Bentaccordi, 3, 50122 Florence, Tuscany, Italy
+39 055 217 000

S$ 99+

Overall guest ratings

8.7/10 Excellent
based on 706 reviews

Review highlights

  • 9.9
  • 9.7
  • 8.9
  • 6.7

Good to know

  • Professional service
  • Friendly service
  • Wonderful sightseeing

Nearby

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    About

    Hotel Santa Croce offers a fantastic location, putting you just a 5-minute walk from Basilica of Santa Croce and Bargello. You can grab a bite to eat at the coffee shop/café or wind down at the end of the day with a drink from the bar/lounge. Other highlights at this Tuscan hotel include a snack bar/deli, and rooms offer 24-hour room service and LCD TVs.

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    Hotels.com

    AMENITIES

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Car hire
    • Internet
    • Concierge service
    • Room service
    • Bicycle hire
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 706 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
      10.0 "100% said the reception staff was great."
      10.0 "Management was excellent, said 100%."
      9.5 "Housekeeping was great, according to 95%."
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 8.9 "Good value."
    • 8.8 "Very good internet connection."
      8.2 "82% said the wifi quality was great."
    • 8.5 "Breakfast is good."
    • 6.7 "Vibe was decent."
    • 4.7 "Rooms are not good."
      1.2 "88% said rooms were small."
      2.9 "71% complained about the bathroom."
      0.3 "97% criticized the small bathroom."
      1.5 "85% had problems with the shower."
    • 3.2 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      0.3 "97% criticized the small bathroom."
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    Overall rating

    8.7 Excellent
    based on 430 reviews
    • 10.0 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
      9.9 "99% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
      9.6 "Housekeeping was great, according to 96%."
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 9.0 "Internet works perfectly."
      8.5 "85% said the wifi quality was great."
    • 8.7 "Breakfast is good."
    • 8.7 "Good value."
    • 6.3 "Vibe was decent."
    • 4.5 "Rooms are not good."
      0.9 "91% said rooms were small."
      2.7 "73% complained about the bathroom."
      0.2 "98% criticized the small bathroom."
      1.3 "87% had problems with the shower."
    • 2.7 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      0.2 "98% criticized the small bathroom."
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    Overall rating

    8.9 Excellent
    based on 240 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      10.0 "100% said the reception staff was great."
      10.0 "Management was excellent, said 100%."
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      7.0 "Great parking, according to 70%."
      10.0 "City centre within easy reach, said 100%."
    • 8.8 "Good value."
    • 8.6 "Breakfast is good."
    • 6.6 "Vibe was decent."
    • 4.9 "Rooms are not good."
      1.1 "89% said rooms were small."
      2.8 "72% complained about the bathroom."
      0.2 "98% criticized the small bathroom."
      1.5 "85% had problems with the shower."
    • 3.4 "Not very comfortable."
      1.1 "89% said rooms were small."
      0.2 "98% criticized the small bathroom."
    View all review categories

    Overall rating

    8.7 Excellent
    based on 35 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "Management was excellent, said 100%."
    • 9.8 "Terrific location."
    • 8.7 "Breakfast is good."
    • 4.6 "Rooms are not good."
    • 3.5 "Not very comfortable."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Professional service"
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

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