Overview

Hotel Cristall - Frankfurt City

Ottostraße 3, 60329 Frankfurt am Main, Hesse, Germany
+49 69 230 351

S$ 80+

Overall guest ratings

8.2/10 Excellent
based on 1,734 reviews

Review highlights

  • 9.4
  • 9.1
  • 6.6
  • 5.9

Good to know

  • Modern Hotel
  • New rooms
  • Train station is close

Nearby

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    AMENITIES

    • Internet
    • Meeting/Banquet facilities
    • No smoking
    • Express check out
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Fitness centre
    • Designated smoking area
    • Free Wi-Fi
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 1,734 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      7.0 "Easily accessible by car, said 70%."
      10.0 "Near to public transport, according to 100%."
      9.3 "City centre within easy reach, said 93%."
      10.0 "100% liked the proximity to shopping."
    • 9.1 "Perfectly clean."
      9.0 "90% said rooms were clean."
      9.5 "95% thought it was clean."
    • 9.1 "Awesome vibe."
      9.1 "91% thought, the hotel was modern."
      9.8 "98% said it was a stylish hotel."
      8.8 "88% enjoyed the friendly atmosphere."
      7.9 "79% thought the hotel was luxurious."
    • 9.1 "Excellent value."
      10.0 "100% thought it was a great value."
      8.0 "80% were happy with the price of the breakfast."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
    • 6.6 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
      6.5 "For only 65%, the bathroom was ok."
      6.8 "Only 68% thought the shower was ok."
      6.1 "Cleanliness of the bathroom was average, said 61%."
      6.4 "For only 64%, the tv was ok."
    • 5.9 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 4.9 "Bad amenities."
      5.0 "50% thought the building was acceptable."
      2.6 "74% complained about the elevator."
      2.9 "71% found the grounds unpleasant."
    • 0.0 "Disappointing wellness & sports facilities."
      0.0 "100% didn't like the fitness area."
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    Overall rating

    8.3 Excellent
    based on 624 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      8.5 "85% liked the proximity to sightseeing."
      7.3 "Easily accessible by car, said 73%."
      9.4 "City centre within easy reach, said 94%."
    • 9.3 "Excellent value."
    • 9.3 "Perfectly clean."
      9.2 "92% said rooms were clean."
      9.5 "95% thought it was clean."
    • 9.0 "Awesome vibe."
      9.2 "92% thought, the hotel was modern."
      9.8 "98% said it was a stylish hotel."
      8.7 "87% enjoyed the friendly atmosphere."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 5.7 "Internet is average."
    • 4.7 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      2.6 "74% complained about the elevator."
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    Overall rating

    7.9 Good
    based on 104 reviews
    • 9.2 "Awesome vibe."
      9.3 "93% thought, the hotel was modern."
    • 9.2 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
    • 9.0 "Perfectly clean."
      8.9 "89% said rooms were clean."
    • 9.0 "Excellent value."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 6.9 "Rooms are ok."
      6.9 "For only 69%, the bathroom was ok."
    • 5.3 "Average comfort."
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    Overall rating

    7.9 Good
    based on 190 reviews
    • 9.3 "Awesome vibe."
      9.3 "93% thought, the hotel was modern."
      9.6 "96% said it was a stylish hotel."
    • 9.2 "Perfectly clean."
      9.0 "90% said rooms were clean."
    • 9.2 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 9.1 "Excellent value."
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 6.7 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
      5.2 "Beds were acceptable for 52%."
    • 6.2 "Internet is average."
    • 5.5 "Average comfort."
      5.2 "Beds were acceptable for 52%."
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    Overall rating

    8.3 Excellent
    based on 814 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.5 "City centre within easy reach, said 95%."
    • 9.0 "Perfectly clean."
      8.9 "89% said rooms were clean."
      9.5 "95% thought it was clean."
    • 8.9 "Vibe was good."
      9.0 "90% thought, the hotel was modern."
      9.7 "97% said it was a stylish hotel."
      8.9 "89% enjoyed the friendly atmosphere."
    • 8.9 "Good value."
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 6.5 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
      6.1 "For only 61%, the bathroom was ok."
      7.0 "Well-maintained, according to 70%."
      6.9 "Only 69% thought the shower was ok."
      6.4 "For only 64%, the tv was ok."
    • 5.9 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 4.6 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      2.7 "73% complained about the elevator."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Modern Hotel"
    "New rooms"
    "Train station is close"
    data provided by TrustYou

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