Overview

Crossroads Inn & Suites
Top City Hotel

440 Parkway, Gatlinburg, TN 37738, United States
+1 865 436 5661

S$ 146+

Overall guest ratings

8.3/10 Excellent
based on 953 reviews

Review highlights

  • 9.5
  • 8.9
  • 8.2
  • 1.5

Good to know

  • Clean rooms
  • Spacious rooms

Nearby

    show all

    About

    Crossroads Inn & Suites puts you within a 15-minute drive of Dollywood and Ripley's Aquarium of the Smokies. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. A fitness center and a seasonal outdoor pool are offered, and rooms have conveniences like refrigerators and microwaves.

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    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Outdoor pool
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Laundry facilities
    • Child pool
    • Pets not allowed
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 953 reviews
    • 9.5 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
    • 8.9 "Great service."
      8.9 "89% found the staff to be very friendly."
      9.7 "Housekeeping was great, according to 97%."
      9.3 "93% thought the service was very professional."
    • 8.2 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought parking was inexpensive."
    • 8.1 "Comfort level is high."
      8.1 "81% said the beds were comfortable."
      8.7 "87% thought rooms were spacious."
      7.2 "72% thought it was pleasantly quiet."
    • 8.0 "Generally very clean."
      8.1 "81% said rooms were clean."
      7.9 "79% thought it was clean."
      8.3 "Clean pool, said 83%."
    • 1.5 "Disappointing internet connection."
      1.1 "89% said the wifi quality was bad."

    Overall rating

    8.4 Excellent
    based on 495 reviews
    • 9.3 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
    • 8.8 "Great service."
      9.2 "92% thought the service was very professional."
      9.6 "Housekeeping was great, according to 96%."
    • 8.5 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.2 "Comfort level is high."
      8.2 "82% said the beds were comfortable."
      8.6 "86% thought rooms were spacious."
    • 8.0 "Very nice wellness & sports facilities."
    • 6.9 "Rooms are ok."
    • 1.5 "Disappointing internet connection."
      1.2 "88% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    based on 457 reviews
    • 9.5 "Excellent value."
    • 9.1 "World class service."
      9.0 "90% found the staff to be very friendly."
      9.8 "Housekeeping was great, according to 98%."
    • 8.1 "Comfort level is high."
      8.3 "83% said the beds were comfortable."
      8.6 "86% thought rooms were spacious."
      7.0 "70% thought it was pleasantly quiet."
    • 8.0 "Generally very clean."
      8.1 "81% said rooms were clean."
      7.8 "78% thought it was clean."
    • 8.0 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
    • 1.7 "Disappointing internet connection."
      1.0 "90% said the wifi quality was bad."
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Spacious rooms"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    able to walk to downtown
    outside the bathroom
    wifi was spotty
    great location
    big truck
    outdoor pool
    biscuits were hard
    noisy late into the night
    new paint
    wi-fi would not connect

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