Good to know
|Value for money||7.7|
|Distance to city centre||1.1 km|
|Distance to airport||8.2 km|
|"Great location and friendly staff!."||(in 73 reviews)|
|"This is a great hotel"||(in 60 reviews)|
|"Room was very nice and luxurious."||(in 70 reviews)|
Time of year
Show reviews that mention
|beautiful hotel||in 102 reviews|
|bed very comfortable||in 36 reviews|
|big rooms||in 129 reviews|
|breakfast room||in 122 reviews|
|buffet breakfast||in 74 reviews|
|friendly staff||in 152 reviews|
|great location||in 103 reviews|
|hamburg||in 12 reviews|
|internet connection||in 16 reviews|
|lobby area||in 13 reviews|
|old world charm||in 7 reviews|
|room service||in 44 reviews|
|shopping area||in 10 reviews|
|star hotel||in 96 reviews|
|train station||in 21 reviews|
The new bar
We had booked 2 rooms requesting connected doors. Though they did give us those rooms, one of the rooms 483 had a large wet spot on the carpet - soggy wet. The housekeeping and other staff pretended they knew nothing about it. Being a rainy weekend we didn’t want to stay in a wet room so asked to kindly change. We had just checked in so hadn’t used anything in that room. They offered us one room on another floor which we declined as wanted to stay together aS a family. On suggesting to be shifted to a suite they said the whole hotel was 100% booked including every room and every suite! More than anything the person who came to talk to us - after numerous phone calls - had attitude from and was bordering on rudeness. Needless to say all this caused us a lot of stress and we decided to go to Four Seasons next time
White House on the lake is what the locals call it.
Great location, friendly staff, hotel combines historical and modern. Close to many restaurants and shopping. Big armed Bus stops in front of hotel.
Food and beverage were very good but pricy however, typical of a 5 star hotel.
I have celiacs disease, they were really good at catering for this, a huge basket of gluten free breads, cereals and cakes turned up at breakfast and I was walked through which items on the buffet were gluten free, which included the nuremberger sausages. Add to this that the service is truly 5*, not always the case in 5* hotels, the high ceilings in the rooms, the pool, gym, sauna, gf steak tartare for supper, the view of the Alster at breakfast, it really can't be improved on. AND most importantly all of the staff, without exception, were friendly, helpful and went the extra distance to make sure you really felt looked after.
Staff Dennis , swatrz And läunga will make us come back , very warm staff very sweet . Outstanding staff
Location, view, staff
A stay at Hotel Atlantic Kempinski Hamburg places you in the heart of Hamburg, within a 15-minute walk of Hamburger Kunsthalle and Moenckebergstrasse. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Hamburg? This hotel has facilities measuring 4078 square feet (379 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
based on 2,988 reviews
Value for money
Policies vary by room type and provider.
FAQs when booking at Hotel Atlantic Kempinski Hamburg
Where is Hotel Atlantic Kempinski Hamburg located?
Hotel Atlantic Kempinski Hamburg is located at An Der Alster 72-79 in Mitte, 1.1 km from the centre of Hamburg. Hamburger Kunsthalle is the closest landmark to Hotel Atlantic Kempinski Hamburg.
When is check-in time and check-out time at Hotel Atlantic Kempinski Hamburg?
Check-in time is 15:00 and check-out time is 12:00 at Hotel Atlantic Kempinski Hamburg.
Does Hotel Atlantic Kempinski Hamburg offer free Wi-Fi?
Yes, Hotel Atlantic Kempinski Hamburg offers free Wi-Fi.
Does Hotel Atlantic Kempinski Hamburg offer free parking?
No, Hotel Atlantic Kempinski Hamburg does not offer free parking.
Does Hotel Atlantic Kempinski Hamburg offer free airport shuttle service?
No, Hotel Atlantic Kempinski Hamburg does not offer free airport shuttle service.
How far is Hotel Atlantic Kempinski Hamburg from the airport?
Hotel Atlantic Kempinski Hamburg is 8.2 km from Hamburg. Hotel Atlantic Kempinski Hamburg is 98.7 km from Bremen.
Can you bring pets to Hotel Atlantic Kempinski Hamburg?
Yes, Hotel Atlantic Kempinski Hamburg is a pet-friendly hotel.
Does Hotel Atlantic Kempinski Hamburg have a pool?
Yes, Hotel Atlantic Kempinski Hamburg has a pool on-site.
Reviews about Hotel Atlantic Kempinski Hamburg
Most popular landmarks
- Hamburger Kunsthalle 251 m
- Arts and Crafts Museum 0.7 km
- Hamburger Rathaus 1.1 km
- Speicherstadt 1.4 km
- Museum für Völkerkunde Hamburg 1.6 km
- Internationales Maritimes Museum Hamburg 1.6 km
|Hamburg Hauptbahnhof||0.5 km|
|Hamburg Hbf (s-bahn)||0.5 km|