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SureStay Hotel by Best Western Helen Downtown
2 stars

SureStay Hotel by Best Western Helen Downtown

8396 South Main Street, Helen, GA 30545, United States
Helen, GA
See location+1 706 878 2191
From
S$ 86
Cheapest

rate per night

8.5
Very good
based on 1317 reviews
1,317 reviews

Photos of SureStay Hotel by Best Western Helen Downtown

Overview

Rating

SureStay Hotel by Best Western Helen Downtown offers a comfortable setting in Helen and features a swimming pool, complimentary Wi-Fi and free private parking. It also provides a 24-hour reception, a concierge and an express check-in and check-out feature.

The hotel has a guest lounge, a ticket service and a wake-up service. In sunny weather, an outdoor terrace offers a nice spot to relax.

The rooms at SureStay Hotel by Best Western Helen Downtown include a coffee maker and all the essentials for a comfortable stay. Each one features a flat-screen TV with cable channels, as well as a private en suite. A private balcony, a rollaway bed and a refrigerator are also available to guests.

The hotel provides easy access to Nacoochee Mound. Guests can also visit Anna Ruby Falls.

Rating
8.5
Very good
Based on 1,317 verified guest reviews

Latest deals for SureStay Hotel by Best Western Helen Downtown

Wed 7-5
Thu 8-5
Double room
2 double beds
2 double beds
2 double beds
King room
1 king bed
bed type unknown
1 king bed
Standard Room
bed type unknown
2 double beds
2 double beds
Deluxe room
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at SureStay Hotel by Best Western Helen Downtown

  • Indoor pool
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Disabled access
  • Roll-in shower
  • No smoking
  • Toilet with grab rails
  • Upper floors accessible by stairs
  • Designated smoking area

Bathroom

  • Shower
  • Bathtub
  • Spa bath
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Services and conveniences

  • Wake-up service
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Key card access
  • Express check-out
  • 24-hour front desk

Dining

  • Microwave
  • Snack bar
  • Tea/coffee maker
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Coffee machine

Pool and spa

  • Heated pool
  • Hot tub
  • Indoor pool

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Outdoor

  • Terrace/Patio
  • Balcony
  • Garden

Things to do

  • Hiking
  • Golf

General

  • Family rooms
  • Telephone

Parking and transportation

  • Free parking

Laundry

  • Iron and ironing board

Bedroom

  • Sofa bed

Workspace

  • Desk

Family friendly

  • Complimentary breakfast

Reviews of SureStay Hotel by Best Western Helen Downtown

8.5
Very good
1317 verified ratings
Wonderful
634
Very good
228
Good
190
Okay
79
Fair
86
Mediocre
38
Poor
62

Summary of reviews

Guests say
Guests appreciated the great location and friendly service, particularly highlighting the helpfulness of the staff. However, many reviews pointed out significant cleanliness issues, including dirty hallways and unclean rooms, which detracted from their overall experience. The breakfast options were also criticized for being lacking in variety and quality.
AI-generated from customer reviews
Location10 out of 10
Service9.5 out of 10
Cleanliness1 out of 10
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All reviews

8.2
Very good
Henry, Sept 2018
Pros (+) This is a great hotel with all the amenities and close to downtown which is everything here! plus a pool for the kiddos.
Cons (-) The AC in the room blew humid air the whole night and everything was moist the next morning.. Ask the front desk first
10
Wonderful
Anonymous, Jul 2017
Pros (+) Debbie, who checked us in was absolutely wonderful. She gave us plenty of info about where to go for fun and for meals. She really listened to our needs and was quick to help us with anything. Location was perfect,close enough but not in the middle of the hustle and bustle. Everything is within walking distance. Pillows were PERFECT. Pool was great. Anytime I'm going to Helen, GA I will be staying...
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Location

8396 South Main Street, Helen, GA 30545

What's nearby

  • Unicoi Hill Park0.6 km
  • Charlemagne's Kingdom0.7 km
  • Helen Tubing and Water Park1.7 km
  • Glass Mountain Gallery and Studio2.2 km
  • Wildcat Mountain10.5 km
  • Tray Mountain11.9 km
  • Cowrock Mountain12.1 km
  • Young Lick15.2 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about SureStay Hotel by Best Western Helen Downtown

Low season

December

High season

December

Average price (weeknight)

S$ 181
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at SureStay Hotel by Best Western Helen Downtown

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at SureStay Hotel by Best Western Helen Downtown

  • How long should you stay at SureStay Hotel by Best Western Helen Downtown? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at SureStay Hotel by Best Western Helen Downtown

  • Where is SureStay Hotel by Best Western Helen Downtown located?

    SureStay Hotel by Best Western Helen Downtown is located at 8396 South Main Street, 0.5 km from the centre of Helen. Unicoi Hill Park is the closest landmark to SureStay Hotel by Best Western Helen Downtown.

  • When is check-in time and check-out time at SureStay Hotel by Best Western Helen Downtown?

    Check-in time is 15:00 and check-out time is 11:00 at SureStay Hotel by Best Western Helen Downtown.

  • Does SureStay Hotel by Best Western Helen Downtown offer free Wi-Fi?

    Yes, SureStay Hotel by Best Western Helen Downtown offers free Wi-Fi.

  • Does SureStay Hotel by Best Western Helen Downtown offer free parking?

    Yes, SureStay Hotel by Best Western Helen Downtown offers free parking.

  • How far is SureStay Hotel by Best Western Helen Downtown from the airport?

    SureStay Hotel by Best Western Helen Downtown is 105.7 km from Atlanta De Kalb/Peachtree. SureStay Hotel by Best Western Helen Downtown is 125.3 km from Knoxville McGhee Tyson.

  • Does SureStay Hotel by Best Western Helen Downtown have a pool?

    Yes, SureStay Hotel by Best Western Helen Downtown has a pool on-site.

  • How does KAYAK find such great SureStay Hotel by Best Western Helen Downtown hotel deals?

    KAYAK scours the web for all room deals available at SureStay Hotel by Best Western Helen Downtown in Helen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at SureStay Hotel by Best Western Helen Downtown and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for SureStay Hotel by Best Western Helen Downtown.

See more FAQs

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2-star hotel
42% cheaperRed Roof Inn Helen6.4 Good (1,518 reviews)0.36 kmOutdoor pool, Free Wi-Fi, Tea/coffee makerS$ 89+
2-star hotel
43% cheaperAmerivu Inn & Suites - Helen - Downtown6.3 Good (1,126 reviews)0.19 kmWi-Fi, Tea/coffee maker, Coffee machineS$ 89+

Good to know

Value for money

8.3

Distance to city centre

0.5 km

Everything you need to know for your stay in Helen

Complete your trip to Helen