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Pros: We had a long delay that the crew did their best to mitigate while still on the ground in Heathrow, and the Captain invited children to come up and tour the cockpit while we waited! Things like that alleviate any anger and frustration we may have had, and the flight was excellent overall.

Cons: complimentary water needed

Cons: Please provide enough blankets. The canin was cold!!!

Cons: Got a flight delayed and missed my connection. Had to wait >12hrs for next flight

Pros: Free entertainment, excellent food

Cons: Cabin was too warm; unable to adjust air at seats

Pros: Nothing!

Pros: Crew was very friendly and attentive. Seats were very tight and uncomfortable, specially for a 6’3 tall person!

Cons: Boarding could be a little bit more organized

Cons: This is the last time I perches a flight ticket from you.

Cons: Too many delays including leading the gate due to ground staff leaving equipment behind the plane .... really ?! On the upside - announcements from 1st officer was good

Pros: Crew were helpful and friendly, but not as good as SAS.

Cons: Boarding delays and heavy air traffic at Heathrow were a hassle. No free tea and coffee like SAS

Pros: Most of the crew was helpful, however, I arranged a pick Up at Heathrow to guide me to my connectg flight. the flight attendant advised me to speak to the male concierge when exiting. He then insisted: No, there is no one coming. When I stepped out the pick up person showed up anyhow. ??

Cons: Like I said better staff communication in regards to my special situation/need. Also I was surprised I had to pay for the water I had on the flight as the attendant who offered it didn’t mention it was for purchase when they asked me if I wanted bottled water.

Pros: Flashy new seats.

Cons: Flight delayed

Pros: Pilot kept us informed throughout the flight.

Cons: Onboard services.

Pros: Always polite and accommodating. The seats are very comfortable and roomy. it was a pleasant quick flight

Pros: Service

Cons: Delay for both leg trip.

Pros: Excellent seats, excellent and friendly service:)

Pros: FYI this was actually an American Airlines flight (AA 104) not BA. Anyway I love those 777-300ER’s, they are huge with great up to date ambient lighting, excellent, outstanding entertainment , and I had the whole row to myself. I often take this flight when flying home from LHR to JFK. 5 stars!

Cons: 5 stars all around

Pros: Yes

Cons: Nothing except the airport

Cons: Delayed 24 hours due to a massive system failure on BA's part, we were stuck on an old 747 with tiny seats, a ridiculous seat pitch, mediocre food. At least it got us home.

Cons: Better drink selection

Pros: TSA in Philadelphia were very rude and aggressive. This is not Lufthansa's fault, but LH can at least pass on word that their passengers were hassled unnecessarily by TSA personnel.

Cons: See above.

Cons: I was traveling with my 5 and 10 year old kids. Lufthansa got us three seats in three different locations. When I asked to help us get seats together flight attendants told us that I should ask passengers if they could switch seats. Apparently Lufthansa staff doesn’t ask passengers to do it.

Pros: nothing

Cons: very rude staff. I think what they do is illegal. they lie to customers and advertise wrong information. I wish i had the time to take them to court.

Pros: Absolutely amazing service

Cons: No any healthy snacks like nuts or just dried veggies or biscuits with less sugar.

Pros: It was overall officient, basically on time and comfortable

Cons: Getting off the ground took quite a while even though we arrived basically on time

Cons: Cuisine wasn't much in quality and the problem was exacerbated by industrial strike of BA Catering Services company in Lagos on the day in question. I experienced reduced quality, and I did not get value for what I payed for.

Cons: Delayed 24 hours due to a massive system failure on BA's part, we were stuck on an old 747 with tiny seats, a ridiculous seat pitch, mediocre food. At least it got us home.

Pros: Efficient well groomed staff, thoughtful amenities such as baby seat belts & toiletry kit containing toothbrushes. Palatable tasty cuisine.

Cons: Delay delay delay and i have to stay in hotel

Pros: The crew was amazing and delightful.

Cons: The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians.

Pros: The entertainment was good.

Cons: The food, while it tasted good, made me a little sick because it’s pretty unhealthy. I am vegan and would have like lower calorie option meals. I tried to find an option on the app to order special meals, but couldn’t. It would be good if Qatar made it easy to order special meals on their app.

Cons: Delayed by 1 hout

Pros: Entertainmet

Cons: Food and rounds for drinks

Pros: Free entertainment, excellent food

Cons: Cabin was too warm; unable to adjust air at seats

Pros: Reliable airline.

Cons: Overly strict on luggage size and weight. I’m talking about 0.1 kg difference. I was attempted twice to check the only small case I have, which is an exact fit to Lufthansa standard. Very annoying. Won’t fly LH again. British Airways is a lot better.

Cons: Lufthansa not taking any responsibility for allowing connection time to be so short. Everyone on the fight from London missed their connections!

Pros: Yes

Cons: Nothing except the airport

Pros: Smooth boarding/ de-planing ; everything was on time

Cons: Small aircraft

Pros: Problems started at check in and it went downhill from there

Cons: Customer service mostly

Pros: It was overall officient, basically on time and comfortable

Cons: Getting off the ground took quite a while even though we arrived basically on time

Cons: Food

Pros: I didn't like that my bag wasn't delivered from Frankfurt to Barselona

Cons: Paying more attention to bags transportation between plains

Pros: Free entertainment, excellent food

Cons: Cabin was too warm; unable to adjust air at seats

Cons: My luggage was left in Athens due to late arrivals in Athens to Munich. My son received his I didn’t, huge inconvenience

Pros: Staff were professional and courteous

Cons: This was an old plane. Seats not as comfortable, and entertainment system was lacklustre.

Pros: Most of the crew was helpful, however, I arranged a pick Up at Heathrow to guide me to my connectg flight. the flight attendant advised me to speak to the male concierge when exiting. He then insisted: No, there is no one coming. When I stepped out the pick up person showed up anyhow. ??

Cons: Like I said better staff communication in regards to my special situation/need. Also I was surprised I had to pay for the water I had on the flight as the attendant who offered it didn’t mention it was for purchase when they asked me if I wanted bottled water.

Pros: Smooth landing

Cons: It was a bit warm

Pros: The Check in LADY was amazing

Cons: On the flight they wouldn't offer me alcohol, even though the lady next to me had a mimosa?

Pros: Excellent seats, excellent and friendly service:)

Pros: TSA in Philadelphia were very rude and aggressive. This is not Lufthansa's fault, but LH can at least pass on word that their passengers were hassled unnecessarily by TSA personnel.

Cons: See above.

Cons: 2h30 delay and no follow-up for connecting flights

Pros: Crew was awful. Grumpy and not friendly. They hate their customers especially children.

Cons: This was my worst experience on any Lufthansa flights. Worst ever!

Pros: We had a long delay that the crew did their best to mitigate while still on the ground in Heathrow, and the Captain invited children to come up and tour the cockpit while we waited! Things like that alleviate any anger and frustration we may have had, and the flight was excellent overall.

Pros: Pilot was friendly and addressed the crew and passengers multiple times with updates.

Pros: Flashy new seats.

Cons: Flight delayed

Pros: Food was unusually good for airplane food

Cons: Leg room

Pros: I didn't like that my bag wasn't delivered from Frankfurt to Barselona

Cons: Paying more attention to bags transportation between plains

Pros: The crew was friendly. The seating was ok but dirty floors

Cons: 2h30 delay and no follow-up for connecting flights

Pros: The crew

Cons: More support