Overview

Hotel Shangri-La Kota Kinabalu

75 Bandaran Berjaya, Kota Kinabalu 88819, Malaysia
+60 8821 2800

S$ 55+

Overall guest ratings

7.8/10 Good
based on 1,605 reviews

Review highlights

  • 9.3
  • 8.9
  • 8.5
  • 6.8

Good to know

  • Comfortable beds
  • Clean rooms
  • Near city centre
  • Friendly service

Nearby

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    About

    Hotel Shangri-La Kota Kinabalu is just 4.7 mi (7.6 km) from the airport and offers a shuttle. For a bite to eat, guests can check out Tivoli, which serves Asian cuisine and is open for breakfast, lunch, and dinner. There's a bar/lounge, and rooms offer minibars and room service.

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    AMENITIES

    • Free Wi-Fi
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Concierge service
    • Laundry facilities
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 1,764 reviews
    • 9.3 "Excellent value."
      9.5 "95% were happy with the price."
      10.0 "100% thought it was a great value."
    • 8.9 "Location is great."
      8.7 "City centre within easy reach, said 87%."
      8.4 "Great parking, according to 84%."
      7.5 "Easily accessible by car, said 75%."
      9.7 "Near to public transport, according to 97%."
      9.7 "97% enjoyed the restaurants & bars nearby."
      8.4 "84% liked the proximity to sightseeing."
      9.7 "Good access to the airport, said 97%."
      10.0 "100% thought parking was inexpensive."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      7.7 "77% thought the service was very professional."
      9.1 "Housekeeping was great, according to 91%."
      7.2 "72% were happy with the room service."
    • 8.3 "Generally very clean."
      8.4 "84% said rooms were clean."
      8.4 "84% thought it was clean."
      7.7 "77% said the bathroom was clean."
    • 7.9 "Tasty food."
      9.5 "95% were happy with the price."
      7.7 "77% loved the menu selection."
      10.0 "100% enjoyed the fish/seafood dishes."
    • 6.8 "Rooms are ok."
      5.7 "For only 57%, the bathroom was ok."
      5.2 "Only 52% thought the shower was ok."
      6.7 "67% thought the bathroom was big enough."
    • 4.7 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    based on 899 reviews
    • 9.3 "Excellent value."
      10.0 "100% thought it was a great value."
    • 8.6 "Location is great."
      8.7 "City centre within easy reach, said 87%."
      8.6 "86% liked the proximity to shopping."
      7.1 "Easily accessible by car, said 71%."
      8.4 "Great parking, according to 84%."
      9.6 "Near to public transport, according to 96%."
      8.5 "85% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
      9.5 "95% enjoyed the restaurants & bars nearby."
      9.7 "Good access to the airport, said 97%."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      7.7 "77% said the reception staff was great."
    • 8.3 "Generally very clean."
      8.3 "83% said rooms were clean."
      8.3 "83% thought it was clean."
      7.8 "78% said the bathroom was clean."
    • 7.4 "Good breakfast."
    • 7.0 "High comfort."
    • 6.5 "Rooms are ok."
      5.9 "For only 59%, the bathroom was ok."
    • 4.6 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    based on 317 reviews
    • 9.3 "Excellent value."
    • 8.5 "Location is great."
      8.7 "City centre within easy reach, said 87%."
      8.3 "Great parking, according to 83%."
    • 8.4 "Generally very clean."
      8.4 "84% said rooms were clean."
      8.6 "86% thought it was clean."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
    • 7.7 "Good breakfast."
    • 4.8 "Internet is poor."
      4.2 "58% said the wifi quality was bad."

    Overall rating

    7.3 Good
    based on 158 reviews
    • 9.4 "Excellent value."
    • 9.2 "Terrific location."
      9.0 "90% liked the proximity to shopping."
      8.6 "Great parking, according to 86%."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.6 "Generally very clean."
      8.6 "86% said rooms were clean."
    • 7.0 "High comfort."
      9.1 "91% thought rooms were spacious."
      8.5 "85% said the beds were comfortable."
    • 6.9 "Rooms are ok."
      5.6 "For only 56%, the bathroom was ok."

    Overall rating

    7.7 Good
    based on 388 reviews
    • 9.3 "Excellent value."
    • 9.0 "Terrific location."
      8.6 "City centre within easy reach, said 86%."
      8.3 "Great parking, according to 83%."
      9.7 "97% enjoyed the restaurants & bars nearby."
    • 8.5 "Generally very clean."
      8.5 "85% said rooms were clean."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 7.5 "Good breakfast."
    • 7.0 "High comfort."
    • 4.6 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 4.4 "Vibe wasn't good."
      2.7 "73% criticized the unstylish hotel."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Comfortable beds"
    "Clean rooms"
    "Near city centre"
    "Friendly service"
    data provided by TrustYou

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