Value for money
Distance to city centre
Distance to airport
|"Excellent breakfast and cocktail hour."||(in 2 reviews)|
|"Good breakfast and friendly Chef."||(in 38 reviews)|
|"Gorgeous resort with friendly staff."||(in 65 reviews)|
|"Worse Club Cocktail hour ever experienced."||(in 2 reviews)|
|"B) Service is horrible."||(in 10 reviews)|
|"Inside the room bad smell"||(in 28 reviews)|
|staff were friendly||in 145 reviews|
|swimming pool||in 139 reviews|
|room nice||in 116 reviews|
|good breakfast||in 88 reviews|
|sea view||in 76 reviews|
|room service||in 44 reviews|
|club lounge||in 35 reviews|
|beach bar||in 22 reviews|
|close to the airport||in 22 reviews|
|large bed||in 20 reviews|
|loud music||in 17 reviews|
|smoking room||in 14 reviews|
|happy hour||in 11 reviews|
|magellan||in 9 reviews|
|great place||in 8 reviews|
|old and dirty||in 4 reviews|
|clean room||in 2 reviews|
Location is good but little out dated facility
Water front and good for swim with younger children
Facility is old and need maintanance
Rooms and the view from balcony is outstanding.It is a huge hotel. There are lots of swimming pools ( but they are only 1,5m deep each). I dont like golf but if you do so there is a huge golf field.
There is no beach at this hotel. There are 2 men made `beach like` places but they are 10m wide each. Maximum 10 people can use it in the same time. If you want beach do not stay in this hotel . Go to Nexus or some other hotel with a proper beach.. If you insist to stay here then there are boats to islands hourly. I suggest you to go to islands to swim. Also foods are expensive. Water sports staff on the boats are unkind. ( the ones in the marina was very kind) .
Loved Pacific Sutera.Good location very good service and Henry on front desk was the best.He was always ready for any questions.Rooms were good but did not like the pillows.If we come back we will stay in same hotel.Thank you to all the staff.
Please if you can change the bed too hard.
Good Location reasonably priced friendly staff and good access to town
The cost of golf is extremely expensive for Malaysian standards and whilst the course is quite good and well maintained you are paying top dollar for the privalage to play the course
The swimming pool was good !
Furniture is a bit out of date. The group entertaining at the lobby is not really enjoyable while besides that the whole day the same back-ground music is playing, quite boring !
The room is really nice and clean, they also provide shuttle bus to city, really thoughtful. At night,there is a live singing show in the lobby lounge, it was also good.
The time of checking in was too long and the staff of front desk was a bit careless.However, it was not a big deal, for the staff,overall, I would say, they are quite good and professional.
Excellent food, friendly and helpful staff, nice grounds
room decor a little dated, no flat screen tv, no dvd player
Hotel staff are very friendly
Should allowed the window to be opened so that some fresh air can come into the room
Staff were friendly. Our children were upgraded to an executive room free of charge. Our room was lovely with a view of the pool and the sea.
Excellent choice of restaurants ..breakfast buffet was very good
Views and staff
Restaurants are bit over-priced. Venician blinds separating the bedroom and the bathroom are bit too kinky!!
Located in Kota Kinabalu, The Pacific Sutera provides luxury 5-star accommodation, as well as a private beach, free Wi-Fi and an outdoor pool. The numerous facilities this elegant resort offers include a children's play area, a 24-hour reception and a concierge.
The Pacific Sutera provides a garden to relax in, as well as free private parking on site. In fine weather, an outdoor terrace offers an ideal place to relax. Guests can also appreciate sea views from the spa.
This resort features rooms with an en suite bathroom, air conditioning and a TV. They all offer a refrigerator, a mini bar and a coffee maker.
The Pacific Sutera has a restaurant offering seafood and Chinese meals, as well as a cosy café. Each evening, guests can wind down in the comfortable lounge bar.
Kota Kinabalu International Airport is only a 15-minute drive from the resort, and a shuttle service is provided for ease of travel. Double Six Monument and Secretariat Railway Station are within a 20-minute walk.
based on 706 reviews
Value for money
Policies vary by room type and provider.
The Pacific Sutera Hotel is located at 1 Sutera Harbour Boulevard, 2.1 km from the centre of Kota Kinabalu. Sutera Harbour is the closest landmark to The Pacific Sutera Hotel.
Check-in time is 14:00 and check-out time is 12:00 at The Pacific Sutera Hotel.
Yes, The Pacific Sutera Hotel offers free Wi-Fi.
Yes, The Pacific Sutera Hotel offers free parking.
No, The Pacific Sutera Hotel does not offer free airport shuttle service.
The Pacific Sutera Hotel is 4.1 km from Kota Kinabalu. The Pacific Sutera Hotel is 115.8 km from Labuan.
No, pets are not allowed at The Pacific Sutera Hotel.
Yes, The Pacific Sutera Hotel has a pool on-site.