Overview

The Pacific Sutera Hotel
Best Sightseeing

1 Sutera Harbour Boulevard, Kota Kinabalu 88100, Malaysia
+60 8831 8888

S$ 147+

Video: The Pacific Sutera Hotel

The Pacific Sutera Hotel offers a private beach where you can enjoy the shade from a beach umbrella, plus you'll be within a 10-minute drive of Sabah State Mosque. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and aromatherapy.

Overall guest ratings

8.3/10 Excellent
based on 2,698 reviews

Review highlights

  • 9.1
  • 8.4
  • 6.8
  • 6.1

Good to know

  • Spacious rooms
  • Friendly atmosphere
  • Great view

Nearby

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    About

    The Pacific Sutera Hotel offers a private beach where you can enjoy the shade from a beach umbrella, plus you'll be within a 10-minute drive of Sabah State Mosque. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and aromatherapy. Silk Garden, one of 2 restaurants, serves Chinese cuisine and is open for lunch and dinner. A golf course and a marina are other highlights, and rooms at this luxurious hotel offer up nice touches like bathrobes and slippers.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Free parking
    • Playground
    • Pool table
    • Private beach
    • Storage available
    • Non-smoking rooms available
    • Hot tub
    • Childrens programmes
    • Laundry facilities
    • Golf
    • Child pool
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Indoor tennis
    • Wedding services
    • Outdoor tennis
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 2,698 reviews
    • 9.1 "Excellent pool."
    • 8.4 "Location is great."
      7.1 "City centre within easy reach, said 71%."
      7.4 "Easily accessible by car, said 74%."
      9.6 "Good access to the airport, said 96%."
      9.6 "96% appreciated the closeness to the beach."
      9.4 "94% liked the proximity to sightseeing."
    • 7.2 "Good service."
      9.2 "92% found the staff to be very friendly."
      7.4 "74% were happy with the shuttle service."
      8.1 "81% said the concierge service was amazing."
      10.0 "100% said the recreation staff was great."
    • 7.1 "Good amenities."
      9.1 "91% found the grounds to be nice."
      8.2 "82% enjoyed the lobby entrance."
    • 6.9 "Breakfast is mediocre."
      6.3 "Breakfast prices were ok, according to 63%."
    • 6.8 "Rooms are ok."
      6.8 "Only 68% found the balcony ok."
    • 6.1 "Average value."
      5.0 "The price was ok for 50%."
      6.3 "Breakfast prices were ok, according to 63%."
    • 6.0 "Vibe was decent."
    • 3.4 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    based on 1,187 reviews
    • 8.9 "Pool is good."
    • 8.4 "Location is great."
      9.7 "Good access to the airport, said 97%."
      9.5 "95% liked the proximity to sightseeing."
      7.4 "Easily accessible by car, said 74%."
      9.7 "97% appreciated the closeness to the beach."
    • 8.0 "Bar is amazing."
    • 7.6 "Good service."
      9.2 "92% found the staff to be very friendly."
      7.5 "75% were happy with the shuttle service."
    • 7.1 "Good breakfast."
    • 7.0 "Nice rooms."
      6.8 "Only 68% said rooms were clean enough."
    • 6.8 "Average amenities."
      6.4 "64% thought the building was acceptable."
    • 6.1 "Average value."
      5.1 "The price was ok for 51%."
    • 5.4 "Vibe was decent."
    • 3.5 "Internet is poor."
      2.3 "77% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    based on 1,268 reviews
    • 9.2 "Excellent pool."
    • 8.2 "Location is great."
      7.5 "Easily accessible by car, said 75%."
      9.5 "Good access to the airport, said 95%."
      9.7 "97% appreciated the closeness to the beach."
      9.2 "92% liked the proximity to sightseeing."
    • 7.4 "Wellness & sports facilities were pleasant enough."
      7.1 "top-notch fitness area, thought 71%."
    • 7.1 "Nice rooms."
      9.6 "96% thought the view was good."
      8.2 "82% thought rooms were spacious."
      8.2 "82% said the beds were comfortable."
      7.2 "72% liked the big bathroom."
    • 7.0 "Good service."
      8.9 "89% found the staff to be very friendly."
      10.0 "100% said the recreation staff was great."
    • 6.9 "Breakfast is mediocre."
    • 6.9 "Average amenities."
      6.4 "64% thought the building was acceptable."
    • 6.0 "Average value."
      5.0 "The price was ok for 50%."
    • 5.4 "Vibe was decent."
    • 3.1 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    based on 26 reviews
    • 8.6 "Location is great."
    • 7.3 "High comfort."
    • 7.1 "Nice rooms."
    • 7.0 "Good service."
    • 5.6 "Vibe was decent."

    Overall rating

    8.0 Good
    based on 215 reviews
    • 8.8 "Pool is good."
    • 8.7 "Location is great."
    • 7.2 "Good service."
      9.2 "92% found the staff to be very friendly."
    • 7.1 "Good amenities."
    • 6.9 "Average comfort."
    • 6.7 "Rooms are ok."
    • 6.4 "Breakfast is mediocre."
    • 6.0 "Vibe was decent."
    • 5.9 "Average value."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Spacious rooms"
    "Friendly atmosphere"
    "Great view"
    data provided by TrustYou

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