The Pacific Sutera Hotel

5 stars
1 Sutera Harbour Boulevard, Kota Kinabalu 88100, Malaysia
Kota Kinabalu, Malaysia
8.5
Very good
based on 3653 reviews
3,653 reviews
Fri 19-12
-
Sat 20-12
1 room, 2 guests
Deals from
S$ 102
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room
S$ 102
King room
S$ 122
Resort Room
S$ 193
47 more The Pacific Sutera Hotel deals
47 more The Pacific Sutera Hotel deals
Photos of The Pacific Sutera Hotel
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Located in Kota Kinabalu, The Pacific Sutera provides luxury 5-star accommodation, as well as a private beach, free Wi-Fi and an outdoor pool. The numerous facilities this elegant resort offers include a children's play area, a 24-hour reception and a concierge.

The Pacific Sutera provides a garden to relax in, as well as free private parking on site. In fine weather, an outdoor terrace offers an ideal place to relax. The resort also has its very own night club, Breeze Beach Club.

This resort features rooms with an en suite bathroom, air conditioning and a TV. They all offer a refrigerator, a mini bar and a coffee maker.

Lunch and dinner are prepared every day at Silk Garden Restaurant, specialising in seafood and Chinese fare. Each evening, guests can wind down in the comfortable lounge bar. Lunch and dinner are available in the resort's cosy café.

The Pacific Sutera is situated amongst the area's well-known attractions, including the Sabah State Mosque and the Double Six Monument, which are within walking distance. It has easy access to public transport with Secretariat Railway Station within walking distance.

8.5
Very good rating
Based on 3,653 verified guest reviews

Latest deals for The Pacific Sutera Hotel

Fri 19-12
Sat 20-12
Resort Room
bed type unknown
S$ 193
nightly with fees
Deluxe room
1 king bed
S$ 102
nightly with fees
bed type unknown
S$ 107
nightly with fees
bed type unknown
S$ 108
nightly with fees
King room
1 king bed
S$ 122
nightly with fees
bed type unknown
S$ 154
nightly with fees
bed type unknown
S$ 169
nightly with fees
Double room
1 king bed
S$ 243
nightly with fees
bed type unknown
S$ 320
nightly with fees
bed type unknown
S$ 343
nightly with fees
Executive room
bed type unknown
S$ 270
nightly with fees
bed type unknown
S$ 374
nightly with fees
bed type unknown
S$ 435
nightly with fees
Standard Room
bed type unknown
S$ 412
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at The Pacific Sutera Hotel

  • Private beach
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Things to do

  • Gift shop
  • Board games/puzzles
  • Game room
  • Golf
  • Evening entertainment
  • Beauty salon
  • Karaoke
  • Bowling
  • Table tennis
  • Pool table
  • Water sport facilities (on site)
  • Night club

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Dining

  • Electric kettle
  • Restaurant
  • Bar/Lounge
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Pushchairs
  • Indoor play area
  • Kids' outdoor play equipment
  • Playground
  • Baby safety gates

Pool and spa

  • Spa
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Pool with a view
  • Massage
  • Sauna
  • Water slide

General

  • Family rooms
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted

Accessibility and suitability

  • No smoking
  • Designated smoking area
  • Disabled access
  • Lift
  • Accessible by lift
  • Accessible parking
  • Upper floors accessible by lift

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Safe

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV

Fitness

  • Fitness classes
  • Fitness centre
  • Tennis
  • Squash

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service

Bedroom

  • Cleaning products
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Reviews of The Pacific Sutera Hotel

8.5
Very good
3653 verified ratings
Wonderful
2007
Very good
683
Good
375
Okay
226
Fair
132
Mediocre
101
Poor
129

Summary of reviews

Guests say
Guests appreciated the beautiful location and views, especially the sunset from the pool area. The hotel is noted for being family-friendly with good amenities for children. However, there were significant complaints regarding service quality, particularly during check-in and maintenance issues. Cleanliness and functionality of room facilities also received negative feedback, affecting the overall experience.
AI-generated from customer reviews
Location9 out of 10
Service3.5 out of 10
Cleanliness3 out of 10
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All reviews

7.1
Good
Anonymous, Jun 2017
Pros (+) Water front and good for swim with younger children
Cons (-) Facility is old and need maintanance

Location

1 Sutera Harbour Boulevard, Kota Kinabalu 88100

What's nearby

  • Masjid Negeri Sabah1.2 km
  • Muzium Sabah1.6 km
  • Tanjung Aru Railway Station2.1 km
  • Sabah State Railway2.1 km
  • Kota Kinabalu Central Market2.6 km
  • Atkinson Clock Tower2.8 km
  • KK Esplanade2.8 km
  • Gaya Street Sunday Market2.9 km
  • Wisma Merdeka3 km
  • The Green Connection3.5 km
  • Jesselton Point3.6 km
  • Likas Sports Complex4.4 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about The Pacific Sutera Hotel

Low season

High season

Average price (weeknight)

Average price (weekend night)

June
August
S$ 166
S$ 145
Cheapest month to stay with an average 28% drop in price.
Most expensive month to stay with an average 35% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at The Pacific Sutera Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Pacific Sutera Hotel

  • If you’re after a cheap room at The Pacific Sutera Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in June and November.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Pacific Sutera Hotel, plan to stay on a Sunday or Monday. The most expensive day is usually Tuesday.
  • The cheapest price a room at The Pacific Sutera Hotel was booked for on KAYAK in the last 2 weeks was S$ 162, while the most expensive was S$ 162.
  • How long should you stay at The Pacific Sutera Hotel? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at The Pacific Sutera Hotel

  • Where is The Pacific Sutera Hotel located?

    The Pacific Sutera Hotel is located at 1 Sutera Harbour Boulevard, 1.9 km from the centre of Kota Kinabalu. Masjid Negeri Sabah is the closest landmark to The Pacific Sutera Hotel.

  • When is check-in time and check-out time at The Pacific Sutera Hotel?

    Check-in time is 15:00 and check-out time is 12:00 at The Pacific Sutera Hotel.

  • Does The Pacific Sutera Hotel offer free Wi-Fi?

    Yes, The Pacific Sutera Hotel offers free Wi-Fi.

  • Does The Pacific Sutera Hotel offer free parking?

    Yes, The Pacific Sutera Hotel offers free parking.

  • How far is The Pacific Sutera Hotel from the airport?

    The Pacific Sutera Hotel is 4.3 km from Kota Kinabalu. The Pacific Sutera Hotel is 116 km from Labuan.

  • Does The Pacific Sutera Hotel have a pool?

    Yes, The Pacific Sutera Hotel has a pool on-site.

  • How does KAYAK find such great The Pacific Sutera Hotel hotel deals?

    KAYAK scours the web for all room deals available at The Pacific Sutera Hotel in Kota Kinabalu and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Pacific Sutera Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Pacific Sutera Hotel.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
17% cheaper
The Luma Hotel, a Member of Design Hotels
9 Excellent (1,816 reviews)0.13 kmFitness centre, Restaurant, Free Wi-FiS$ 92+
2-star hotel
33% cheaper
Homi Breeze
8.3 Excellent (221 reviews)0.57 kmS$ 75+
3-star hotel
74% cheaper
Asiana Hotel
7.8 Good (668 reviews)0.57 kmBar/Lounge, Room service, Free Wi-FiS$ 30+
3-star hotel
61% cheaperZara's Boutique Hotel @ Harbour City7.4 Good (531 reviews)0.77 kmWi-Fi, Tea/coffee maker, Wi-Fi available in all areasS$ 44+

Cheapest

See cheapest stays in Kota Kinabalu
3-star hotel
74% cheaper
Asiana Hotel
7.8 Good (668 reviews)0.57 kmBar/Lounge, Room service, Free Wi-FiS$ 30+
3-star hotel
61% cheaperZara's Boutique Hotel @ Harbour City7.4 Good (531 reviews)0.77 kmWi-Fi, Tea/coffee maker, Wi-Fi available in all areasS$ 44+
3-star hotel
57% cheaper
The Klagan @ Riverson Hotel
8.3 Excellent (310 reviews)0.82 kmOutdoor pool, Fitness centre, Free Wi-FiS$ 48+
2-star hotel
33% cheaper
Homi Breeze
8.3 Excellent (221 reviews)0.57 kmS$ 75+

Most recommended

See most recommended stays in Kota Kinabalu
3-star hotel
17% cheaper
The Luma Hotel, a Member of Design Hotels
9 Excellent (1,816 reviews)0.13 kmFitness centre, Restaurant, Free Wi-FiS$ 92+
2-star hotel
33% cheaper
Homi Breeze
8.3 Excellent (221 reviews)0.57 kmS$ 75+
3-star hotel
57% cheaper
The Klagan @ Riverson Hotel
8.3 Excellent (310 reviews)0.82 kmOutdoor pool, Fitness centre, Free Wi-FiS$ 48+
3-star hotel
74% cheaper
Asiana Hotel
7.8 Good (668 reviews)0.57 kmBar/Lounge, Room service, Free Wi-FiS$ 30+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.3
1.9 km
Kota Kinabalu
4.3 km

Everything you need to know for your stay in Kota Kinabalu