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The Palace Hotel Kota Kinabalu

1 Jalan Tangki, Karamunsing, Kota Kinabalu 88992, Malaysia
+60 8821 1911

S$ 42+

Thu 8-12 Check in
Fri 9-12 Check out

Overall guest ratings

7.7/10 Good
based on 911 reviews

Review highlights

  • 9.1
  • 8.8
  • 7.0
  • 6.9

Good to know

  • Clean rooms
  • Good fitness area

Nearby

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    About

    With a stay at The Palace Hotel Kota Kinabalu, you'll be centrally located in Kota Kinabalu, steps from All Saint's Cathedral and minutes from Kompleks Karamunsing. This 4-star hotel is within close proximity of Kompleks Asia City and Centre Point.

    Rooms

    Make yourself at home in one of the 150 air-conditioned rooms featuring refrigerators and minibars. 32-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.

    Amenities

    Don't miss out on the many recreational opportunities, including an outdoor pool, a steam room, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, gift shops/newsstands, and a television in a common area. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar.

    Business, Other Amenities

    Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Pets not allowed
    • Steam room
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 911 reviews
    • 9.1 "Excellent wellness & sports facilities."
    • 8.8 "Great service."
    • 8.6 "Breakfast is good."
    • 8.3 "Pool is good."
    • 8.2 "Good value."
    • 7.0 "High comfort."
    • 6.9 "Average cleanliness."
    • 5.9 "Rooms are ok."
    • 2.3 "Disappointing internet connection."
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    Overall rating

    7.7 Good
    based on 510 reviews
    • 9.2 "Excellent wellness & sports facilities."
      9.5 "top-notch fitness area, thought 95%."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      9.3 "93% were happy with the shuttle service."
      9.5 "95% said the reception staff was great."
    • 8.7 "Breakfast is good."
    • 8.2 "Good value."
    • 7.7 "Good amenities."
      7.5 "75% thought the building was wonderful."
    • 6.9 "Location is acceptable."
    • 6.8 "Average cleanliness."
    • 6.1 "Average comfort."
      5.3 "For only 53%, the noise level was all right."
      6.2 "Beds were acceptable for 62%."
    • 5.0 "Rooms are ok."
      0.0 "Air conditioning was criticized by 100%."
      4.6 "54% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
    • 2.6 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    based on 109 reviews
    • 8.7 "Breakfast is good."
    • 8.7 "Very nice wellness & sports facilities."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.3 "Good value."
    • 8.1 "Pool is good."
    • 7.0 "Good cleanliness."
    • 6.6 "Average comfort."
      6.0 "Beds were acceptable for 60%."
    • 5.5 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
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    Overall rating

    7.0 Good
    based on 145 reviews
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.7 "Breakfast is good."
    • 8.5 "Good value."
    • 7.7 "Good location."
      10.0 "Great parking, according to 100%."
    • 7.7 "High comfort."
      9.6 "96% thought rooms were spacious."
      7.2 "72% said the beds were comfortable."
    • 6.8 "Rooms are ok."
    • 2.6 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
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    Overall rating

    7.6 Good
    based on 145 reviews
    • 9.3 "Excellent wellness & sports facilities."
      9.6 "top-notch fitness area, thought 96%."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.6 "Breakfast is good."
    • 8.6 "Pool is good."
    • 8.0 "Good value."
    • 6.9 "Location is acceptable."
    • 6.8 "Average comfort."
      5.8 "For only 58%, the noise level was all right."
      6.6 "Beds were acceptable for 66%."
    • 5.9 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
    • 2.2 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Good fitness area"
    data provided by TrustYou

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