Overview

Hotel Schlüssel
Best Cleanliness

Franziskanerplatz 12, 6003 Lucerne, Luzern, Switzerland
+41 41 210 10 61

S$ 234+

Overall guest ratings

8.5/10 Excellent
based on 557 reviews

Review highlights

  • 9.8
  • 9.2
  • 4.6
  • 4.2

Good to know

  • Train station is close
  • Clean rooms
  • Wonderful sightseeing

Nearby

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    AMENITIES

    • Internet
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Parking
    • Night club
    • Safe
    • Storage available
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 557 reviews
    • 9.8 "Perfectly clean."
      9.7 "97% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.2 "Terrific location."
      8.6 "86% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
      9.3 "City centre within easy reach, said 93%."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 7.8 "Nice rooms."
      8.2 "82% said the beds were comfortable."
      9.7 "97% said rooms were clean."
      7.8 "Well-maintained, according to 78%."
      7.3 "73% enjoyed the furniture."
      9.4 "94% appreciated the modern rooms."
      9.6 "96% thought the view was good."
      7.5 "75% enjoyed the shower."
      10.0 "100% enjoyed the balcony."
    • 4.6 "Breakfast is below average."
      2.0 "80% said the breakfast was too expensive."
    • 4.2 "Value below average."
      2.0 "80% said the breakfast was too expensive."
    • 1.8 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    based on 384 reviews
    • 9.3 "Terrific location."
      8.9 "89% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
      9.2 "City centre within easy reach, said 92%."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 8.0 "Rooms are great."
      8.3 "83% said the beds were comfortable."
      9.6 "96% said rooms were clean."
      7.6 "Well-maintained, according to 76%."
      7.8 "78% enjoyed the furniture."
      7.6 "76% enjoyed the shower."
      9.7 "97% thought the view was good."
      10.0 "100% enjoyed the balcony."
    • 4.6 "Breakfast is below average."
      1.4 "86% said the breakfast was too expensive."
    • 4.1 "Value below average."
      1.4 "86% said the breakfast was too expensive."
    • 2.0 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."

    Overall rating

    8.3 Excellent
    based on 139 reviews
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.0 "Terrific location."
      8.4 "84% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
    • 7.4 "Nice rooms."
      8.1 "81% said the beds were comfortable."
      9.7 "97% said rooms were clean."
    • 6.6 "Average comfort."
      6.7 "Only 67% said rooms were big enough."
      6.4 "For only 64%, the noise level was all right."
    • 4.9 "Breakfast is below average."
    • 4.2 "Value below average."
    • 1.8 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.5 Excellent
    based on 33 reviews
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 9.1 "Terrific location."
    • 7.9 "Nice rooms."
    • 7.7 "Good vibe."
    • 7.1 "High comfort."
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Train station is close"
    "Clean rooms"
    "Wonderful sightseeing"
    data provided by TrustYou

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