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II Castillas Madrid

Abada 7, 28013 Madrid, Madrid, Spain
+34 915 249 750

S$ 94+

Sun 4-12 Check in
Mon 5-12 Check out

Overall guest ratings

8.5/10 Excellent
based on 2,570 reviews

Review highlights

  • 9.6
  • 9.1
  • 7.7
  • 3.5

Good to know

  • Friendly service
  • Professional service

Nearby

    show all

    AMENITIES

    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Restaurant
    • Bar/Lounge
    • Parking
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 2,570 reviews
    • 9.6 "Terrific location."
    • 9.1 "World class service."
    • 7.7 "Good breakfast."
    • 5.6 "Rooms are ok."
    • 3.5 "Internet is poor."

    Overall rating

    8.5 Excellent
    based on 1,721 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      9.6 "Near to public transport, according to 96%."
      10.0 "City centre within easy reach, said 100%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.3 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      9.8 "98% thought the service was very professional."
      7.6 "Housekeeping was great, according to 76%."
    • 8.6 "Bar is amazing."
    • 8.1 "Breakfast is good."
      8.4 "84% were happy with the price of the breakfast."
    • 7.2 "Good amenities."
      7.5 "75% thought the building was wonderful."
      8.5 "85% enjoyed the lobby entrance."
      9.4 "94% loved the terrace."
    • 5.6 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
    • 5.3 "Average comfort."
      5.4 "Only 54% said rooms were big enough."
      6.8 "For only 68%, the noise level was all right."
    • 4.5 "Wellness & sports facilities were not very nice."
    • 3.4 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.7 Excellent
    based on 436 reviews
    • 9.2 "World class service."
      9.5 "95% found the staff to be very friendly."
      7.9 "Housekeeping was great, according to 79%."
      9.4 "94% thought the service was very professional."
      8.2 "82% said the reception staff was great."
    • 9.2 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 7.3 "Good breakfast."
    • 6.4 "Rooms are ok."
      6.3 "Only 63% said rooms were big enough."
      5.3 "For only 53%, the bathroom was ok."
    • 6.1 "Average comfort."
      6.3 "Only 63% said rooms were big enough."
      6.5 "For only 65%, the noise level was all right."
    • 3.1 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."

    Overall rating

    8.4 Excellent
    based on 411 reviews
    • 9.8 "Terrific location."
      9.7 "Near to public transport, according to 97%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 7.5 "Good breakfast."
      8.2 "82% were happy with the price of the breakfast."
    • 5.2 "Average comfort."
    • 4.2 "Rooms are not good."
      4.8 "52% said rooms were small."
      4.5 "55% complained about the bathroom."
      4.6 "54% didn't like the uncomfortable beds."
      1.2 "For 88%, the rooms looked old."
      3.9 "61% criticized the small bathroom."
      1.0 "90% had problems with the shower."
      0.4 "96% thought the tv was sub-standard."
    • 3.5 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Professional service"
    data provided by TrustYou

    Recent reviews


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