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Cons: Free WiFi

Pros: Everything was great one of the nicest airlines I've ever flown on

Cons: Nothing everything was great

Pros: Food was really good, staff was helpful and friendly and there was more legroom that I've often experienced. Also - flight was NOT packed - there was actually an empty mid-row seat!

Cons: Outstanding

Pros: Seat in Business Class Dreamliner was excellent-very comfortable with great flexibility of use. Service was attentive, but challenged to understand English

Cons: Entertainment selection of movies and music was very poor and too limited. Food was of inferior quality for business class

Pros: Yes

Cons: Bathroom smells very bad My three seats where very dirty and had brown yucky stuff One had a sticky gum on it The cleaning crew should have noticed it

Pros: I liked that a could get a row of seats to sleep in

Cons: Better films, the selection was old and poor

Cons: They have lost my baggage and it’s my 4th in Milan with no bags!

Pros: Cheap and fast

Cons: Crews are not as friendly as they should.

Cons: Drinks and meals were delivered at reasonable intervals and the food was good.

Pros: nothing

Cons: no indication of which terminal to check in, flight was delayed, both cabin and ground crew (and chengdu airport staff) hardly spoke English.

Cons: Flight was delayed for 2 hours without advance notice. For a 4:30 am flight. Passengers were already at the airport around 2am. Only to depart at 6am. No sleep. No food and very uncomfortable. Would be better to give heads up ahead of time