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Pros: They really take care of ur needs, try to accommodate elderly ppls needs

Cons: Food please please I am not saying give excellent food, but please give ok type food

Pros: 1.The crew was average. the seat comfort is different in different rows as far as legroom is concerned. 2. The crew member was not aware of the procedure involved in passengers involved transfers to various destinations after landing at New Delhi. They misguided some passengers(including me) directing them to exit through emmigration procedure, collect the baggage and report at domestic transfer desk. we had been issued Transfer Boarding Pass at Chicago itself for our connection flight to Bengaluru.There was no need to go through the emmigration at New Delhi and collect the baggage. The baggage collection procedure was a hell of a business. This can be verified from the various registers maintained at domestic transfer desk. it took almost 3 hours for getting the luggage going through the customs etc, 4. At the arrival lounge there was no AIR INDIA HELP DESK or representative to guide the passengers. Similarly, the sign board only displayed transfers/baggage claims arrows. and the suddenly one finds a sign board displaying domestic transfers. At this point confusion arises as the passengers disembarked from international flights are required to go to international transfers where there is no requirements for emmigration and baggage collection as the emmigration procedures take place at final destination if it has the facilities. 3, The numbers of passengers affected may be verified from the various registers at the airport. On three registers kept at various entry points, we had to make entries as regards passport No. baggage tag No. Fligh No. etc, etc.

Cons: WE received an email from AIR INDIA that our connecting Flight AI 174 from New Delhi to Bengaluru has been cancelled due to operational reasons. The new connecting flight is AI 1174 from New Delhi to Bengaluru. 2. While checking in at Chicago we were issued Transfer boarding passes for second leg of journey from New Delhi to Bengaluru. It displayed Flight No. AI 174, instead of AI 1174. When this was brought to the notice of the official at the counter at Chicago airport he told in their computer there is no change. The baggage tags also displayed AI 174. 3. After alighting at New Delhi and going through all the hell when we checked in at domestic transfer desk, the official observed that out Transfer Boarding passes for Delhi-Bengaluru sector is for AI 174 and the luggage ( four bags) also contained the same flight number AI 174. 4, we were told we will now be issued new boarding passes for AI 1774 as domestic passengers. SIMILARLY, new baggage tags were placed on luggage. There we were also told that AI 174 a San Francisco to Bengaluru Flight via New Delhi is not cancelled and it is only delayed, Had we not been misguided at Delhi, we could have simply boarded AI 174 at Delhi and the luggage also could have reached Bengaluru in the same flight without we going through the procedure of baggage retrieval process at Delhi as it was along with other passengers luggage already kept AT DELHI AIRPORT departure terminal for uploading in AI 174. It is our humble suggestion that even by mistake if passengers go through emmigration procedures at one airport instead of the next port of destination, system should be in place to take care of the same by MARKING the person to again go through the emmigration procedure at the final destination..

Pros: Crew was amazing. They are very active.

Cons: The entertainment system doesn't work at all.

Cons: Nice

Pros: Absolutely professional!

Cons: Nothing all perfect

Pros: Food was good and crew

Cons: Old aircraft from Doha to Dhaka.

Pros: Excellent service provided by crew

Cons: Food needs improvement

Pros: great service in business class

Cons: food selection could have been more westernized!

Cons: China Eastern seems to be cutting corners in Business Class - cheap headphones, significantly reduced food quality, non-functional WiFi and cabin attendants with very limited English fluency.

Pros: Lie flat seats in business class are very comfortable. Got a nice 10 hour sleep on the flight across. Bathrooms are clean and clean smelling and large. Crew pleasant and efficient.

Pros: The seats declined more than most airlines

Cons: A 4 hour delay for an 11 hour plus flight? They could have let us off the plane and if not at least been more pleasant. Flight attendants were rude. Worst airline AND flight I have experienced in my entire life.

Pros: Food is good. Crew is very polite.

Cons: Everything - Boarding, Quality of Aircraft, Cleanliness, Entertainment. Everything looks so outdated (and broken). Pieces of the seat were dangling.

Pros: Nothing. I would never ever fly with Air India.

Cons: They need to work on everything. Super crappy customer service, crappy food quality etc

Pros: That I got from Pune to New Delhi

Cons: The flight was delayed by an hour and 10 mins and no announcements at Pune airport. Cabin crew seemed welcoming when entering the aircraft but was very crude in the way food was served and didn't really care. Just wanted to get it all over with and go home it seemed.

Pros: Crew was good,seats were uncomfortable,less leg space

Cons: There should be more legs pace and if the person sitting near window wants to getup and go out then every body should not get up.TVScreens were not working or the speakers were not working

Pros: Wifi !!!!

Cons: Bigger seats

Pros: Crew was good

Cons: Tvs don’t work. Uncomfortable seats

Pros: Amazing aircraft! Amazing crew!

Pros: There are very friendly

Cons: Just continue the better services