Value for money
Distance to city centre
Distance to airport
|"Great location, staff super friendly."||(in 63 reviews)|
|"Fantastic hotel in the perfect location."||(in 40 reviews)|
|"Wonderful restaurant Very helpful staff."||(in 76 reviews)|
|"Young lady at check-in was very unfriendly."||(in 4 reviews)|
|"the roof lounge the bed."||(in 2 reviews)|
|"However reception arranged drinks etc and were apologetic."||(in 4 reviews)|
|great location||in 164 reviews|
|friendly staff||in 158 reviews|
|hotel in a great||in 100 reviews|
|excellent room||in 94 reviews|
|excellent breakfast||in 62 reviews|
|amazing view||in 44 reviews|
|terrace bar||in 44 reviews|
|excellent service||in 43 reviews|
|reception area||in 24 reviews|
|pool on the roof terrace||in 22 reviews|
|madrid||in 21 reviews|
|bed was comfortable||in 20 reviews|
|official check in time||in 18 reviews|
|concierge services||in 12 reviews|
|short stay||in 4 reviews|
|homey feeling||in 3 reviews|
|pool to the hotel||in 3 reviews|
|room with good||in 3 reviews|
|walking distance||in 2 reviews|
|clean room||in 1 review|
|good breakfast||in 1 review|
|great apartment||in 1 review|
|ground floor||in 1 review|
|mario||in 1 review|
|public transport||in 1 review|
|room was clean||in 1 review|
|staff was friendly||in 1 review|
Small reception area
The location is truly Ada Palace's big selling point! While not exceptional, the room was comfortable and -- at night -- surprisingly quiet despite facing busy Gran Via. I found the reception staff to be courteous and helpful. All in all, an above-average option for travellers looking for a place in the centre of town.
The lifts are indeed small, but -- lacking any mobility issues -- it wasn't a major issue for us. In addition, older reviews made note of the lifts, so we were able to take this into account before booking the room.
The location was great, the staff spoke english, the rooms were quite comfortable, and they had good toiletries
Elevators were quite small, as was the lobby. Room lost power and had to change rooms. But they were very accommodating and it was easy to do.
Very well situated at the junction of Gran Via and C. Alcala, a short distance to f.ex. Puerto del Sol. The room was great, breakfast is superb (bit pricey). As others have mentioned, there is no reception area to speak of (small), but the bar at the top is nice and after all you are on a city holiday. Short walking distance (2-3 min) to the metrostation Banco de Espana, and you can take the metro to/from the airport there by changing two times (at the stations Mar De Cristal and Goya). Recommended for the price.
Small elevators yes, as some people has mentioned but that didn't bother us even with 2 large suitcases.
location, accessibility,lovely ensuite, 6ft bed, roof terrace, very pleasant staff
tried to book a flamenco night, place we wanted was booked up, man at reception recommended another place a bout 5/10min walk from hotel, same was very disappointing flamenco show was good, food was awful, tables jammed together
Mainly the location, and the lady on reception was very helpful with giving tourist information and places to go.
Asked for a couples room - I got 2 seperate beds - I also put on my booking that it was a romantic get away ....our view was basically a building site so i felt very let down. For that reason I wouldnt recommend the hotel to couples. - If the price had been lower inlcuding these reasons I would have felt more statisfied.
The reception area was tiny and there was no one to help carry our luggage up the flight of stairs. There's no bellhop. I booked 2 mos. in advance and was given a tiny corner room with a view to a construction site. The tv was on when we put our card in the electricity slot, and the screen said, "no signal". We couldn't turn it off by the remote or the power button. I went told the front desk at about 6:00pm. We arrived back to the hotel at 10pm, it was still on. I unplugged it. At 11:45pm, someone knocked on the door to fix the tv. I told them that I had unplugged it. This was too late to be making a service call. (creepy) My daughter found a large, black bug on her pillow, and when I looked under mine I did too! Ain't a Palace!
Excellent placement, excellent breakfast, excellent view, excellent room ! I will stay in this hotel again.
The reception area, too small for a 4* stars hotel-may be is provisionally, due to refurbishment.But is functional, so there is no bad points !
The room decoration - as said, the classical modern feeling of it -, the large windows on one of the main streets in Madrid (perfect sound insulation), the breakfast on the terrace with a view. The bathroom fittings and cosmetic kit (exquisite fragrance choice for the shower gel, shampoo and soap). Breakfast selection was good and fresh, excellent coffee.
I found the two tiny and slow elevators extremely unpractical but I understood there was little room for improvement since the initial building's structure was such.
Excellent location, very cozy. Nice terrace bar with additional wrap around balcony with beautiful city views.
No fitness facilities.
This Madrid hotel is located within a 10-minute walk of Sol Metro Station. It is situated a short stroll from Gran Via and La Latina.
The Principal Hotel features a 24/7 reception, plus a butler service and free Wi-Fi. For added convenience, it offers 24-hour room service, a rooftop terrace and body treatments. It also provides superb facilities for business meetings and events.
Equipped to ensure a comfortable stay, rooms provide a pillow menu, an iPod docking station and a mini bar. They all come with a private bathroom that has luxury toiletries, a rain shower and bathrobes.
Soak up the city views while sipping a drink at the on-site bar, or sample international specialities in the hotel's restaurant. For those preferring to dine out, the local area features several bars and restaurants with a selection of different cuisines.
Attractions near The Principal Hotel include Museo del Prado and Plaza Mayor. Shopping and a vibrant night life are only minutes from the hotel's front doors.
based on 496 reviews
Value for money
Policies vary by room type and provider.
The Principal Madrid is located at Marqués De Valdeiglesias, 1 in Gran Via, 0.6 km from the centre of Madrid. Plaza de Cibeles is the closest landmark to The Principal Madrid.
Check-in time is 15:00 and check-out time is 12:00 at The Principal Madrid.
Yes, The Principal Madrid offers free Wi-Fi.
No, The Principal Madrid does not offer free parking.
No, The Principal Madrid does not offer free airport shuttle service.
The Principal Madrid is 13 km from Madrid Barajas.
No, pets are not allowed at The Principal Madrid.
No, The Principal Madrid does not have a pool on-site.