Guest reviews
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All reviews
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Couples
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Families
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Business
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Solo
Overall rating
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8.3 "Location is great."8.9 "
City centre within easy reach , said 89%." 10.0 "100%enjoyed the restaurants & bars nearby ." 7.5 "Easily accessible by car , said 75%." 10.0 "Good access to the airport , said 100%." -
7.4 "Good pool."8.3 "
Clean pool , said 83%." -
6.9 "Breakfast is mediocre."
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6.8 "Average comfort."5.7 "
Beds were acceptable for 57%." -
6.7 "Average amenities."6.0 "60% thought the
building was acceptable ." -
6.4 "Vibe was decent."6.7 "67% thought the
atmosphere was somewhat friendly ." 6.7 "Only 67% thought, thehotel was luxurious ." -
6.1 "Rooms are ok."5.7 "
Beds were acceptable for 57%." 6.6 "Only 66% saidrooms were clean enough ." -
4.9 "Wellness & sports facilities were not very nice."0.8 "92%
didn't like the fitness area ." -
4.2 "Disappointing food."2.7 "73%
did not like what was on the menu ." 4.4 "56%did not enjoy the desserts ." -
2.3 "Disappointing internet connection."2.4 "76% said the
wifi quality was bad ."
Overall rating
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8.3 "Location is great."
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7.5 "Good pool."
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7.3 "Good breakfast."
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6.8 "Average comfort."5.6 "
Beds were acceptable for 56%." -
6.7 "Average amenities."6.2 "62% thought the
building was acceptable ." -
6.6 "Vibe was decent."6.6 "66% thought the
atmosphere was somewhat friendly ." -
6.1 "Average value."
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4.6 "Wellness & sports facilities were not very nice."
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4.0 "Disappointing food."
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2.5 "Disappointing internet connection."2.3 "77% said the
wifi quality was bad ."
Overall rating
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8.2 "Location is great."
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7.6 "Good pool."
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7.4 "Good cleanliness."8.6 "86% thought
it was clean ." -
7.0 "Good breakfast."
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6.3 "Rooms are ok."5.1 "For only 51%, the
bathroom was ok ." 5.7 "Beds were acceptable for 57%." 6.6 "Only 66% saidrooms were clean enough ." -
6.3 "Vibe was decent."
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5.8 "Service is ok."5.9 "Only 59% thought the
service was professional ." 5.3 "53% said thereception staff was ok ." -
4.4 "Disappointing food."
Overall rating
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7.9 "Good location."
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6.7 "Breakfast is mediocre."
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6.7 "Average comfort."
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6.3 "Average amenities."5.7 "57% thought the
building was acceptable ." -
6.2 "Vibe was decent."
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5.9 "Rooms are ok."
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5.8 "Service is ok."6.8 "Only 68% found the
staff to be friendly enough ." 5.6 "56% said thereception staff was ok ." 5.9 "Only 59% thought theservice was professional ." -
4.5 "Disappointing food."
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2.4 "Disappointing internet connection."2.5 "75% said the
wifi quality was bad ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.7review from
it is very nice
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6.0review from
The hotel has been very well designed and the bedroom was lovely, really comfy bed and a nice bathroom. Outdoor pool and spa were also very good. Buffet breakfast was tasty and there was a lot of variety to eat. Nice and quiet too, I had a very relaxing stay The staff were very unhelpful and made no real effort to give good customer service. Although I had no major problems I felt that if I had, the staff would not have been too happy to help out. Its a pity as the hotel itself is very nice but the staff uncommunicative and very surly indeed
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6.3review from
The spa is fantastic, also the pool and the room was very spacious. Food good, if a limited choice of a la carte. Pool beuatifully kept and areas around. Lovely rooms in the lobby to sit and cool down in. Lovely atmosphere overall, very relaxed. Helpful porters and waiters. Drinks very expensive, both alcohol and non-alcohol. Only one cd was played repeatedly at the pool - a little irritating after 6 days! Welcome and welcome drink would be good. Reception staff could be far more polite, and focus on one guest at a time, and not on other guests in the queue or their personal phone calls.
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7.0review from
Nice hotel, friendly staff. You should note that this hotel in EU standard should be 4 stars, but if you bare this in mind at the begining you will have great time. Great breakfast and pool was great. A bit far from the medina and the main attractions (35-40 min walk)
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4.0review from
No noise in the room. Basic hotel, nothing special but nothing bad either. Nice spa. Walking distance to town, coffee shops. Easy check in and very polite bell boy who spoke english. Room smelt of cigarettes and burns in the carpet (Room 345). A couple of the reception girls spoke very brusquely and not very friendly but others were very courteous. A la carte menu not very exciting. Charged 170 dhms plus tax for breakfast that I did not want or have!!!
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4.4review from
The staff were very friendly except in the Spa Breartkfast was awfull, not enough food or drinks, no matter what time you arrive in the dining room they are always short of either, milk, juice, tea or even bread The spa you have to pay for everything except the Gym this needs to be clerified well
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6.4review from
I liked the friendliness of the staff and the selection of food for breakfast. I did not like to see ants crawling on a sideboard in the dining / breakfast room. Also the carpet in the bedroom could have been cleaned better when we arrived. The bathroom had no extractor fan and the bath was chipped and worn in places. The water was not very warm either, apart from first thing in the morning when having a shower.
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4.8review from
location Needs to clean up rooms a bit carpets etc
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6.8review from
Room was excellent value. Staff was friendly and helpfull. Internet service in room was absolutly terrible!!!!!
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6.0review from
Swimming. Food is very poor.
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7.7review from
it is very nice
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7.0review from
Nice hotel, friendly staff. You should note that this hotel in EU standard should be 4 stars, but if you bare this in mind at the begining you will have great time. Great breakfast and pool was great. A bit far from the medina and the main attractions (35-40 min walk)
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6.8review from
Room was excellent value. Staff was friendly and helpfull. Internet service in room was absolutly terrible!!!!!
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6.0review from
The hotel has been very well designed and the bedroom was lovely, really comfy bed and a nice bathroom. Outdoor pool and spa were also very good. Buffet breakfast was tasty and there was a lot of variety to eat. Nice and quiet too, I had a very relaxing stay The staff were very unhelpful and made no real effort to give good customer service. Although I had no major problems I felt that if I had, the staff would not have been too happy to help out. Its a pity as the hotel itself is very nice but the staff uncommunicative and very surly indeed
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6.3review from
The spa is fantastic, also the pool and the room was very spacious. Food good, if a limited choice of a la carte. Pool beuatifully kept and areas around. Lovely rooms in the lobby to sit and cool down in. Lovely atmosphere overall, very relaxed. Helpful porters and waiters. Drinks very expensive, both alcohol and non-alcohol. Only one cd was played repeatedly at the pool - a little irritating after 6 days! Welcome and welcome drink would be good. Reception staff could be far more polite, and focus on one guest at a time, and not on other guests in the queue or their personal phone calls.
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4.0review from
No noise in the room. Basic hotel, nothing special but nothing bad either. Nice spa. Walking distance to town, coffee shops. Easy check in and very polite bell boy who spoke english. Room smelt of cigarettes and burns in the carpet (Room 345). A couple of the reception girls spoke very brusquely and not very friendly but others were very courteous. A la carte menu not very exciting. Charged 170 dhms plus tax for breakfast that I did not want or have!!!
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4.4review from
The staff were very friendly except in the Spa Breartkfast was awfull, not enough food or drinks, no matter what time you arrive in the dining room they are always short of either, milk, juice, tea or even bread The spa you have to pay for everything except the Gym this needs to be clerified well
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6.4review from
I liked the friendliness of the staff and the selection of food for breakfast. I did not like to see ants crawling on a sideboard in the dining / breakfast room. Also the carpet in the bedroom could have been cleaned better when we arrived. The bathroom had no extractor fan and the bath was chipped and worn in places. The water was not very warm either, apart from first thing in the morning when having a shower.
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4.8review from
location Needs to clean up rooms a bit carpets etc
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6.0review from
Swimming. Food is very poor.
