Overview

DoubleTree by Hilton Memphis Downtown

185 Union Avenue, Memphis, TN 38103, United States
+1 901 528 1800

S$ 190+

Overall guest ratings

7.9/10 Good
based on 1,275 reviews

Review highlights

  • 9.1
  • 8.6
  • 4.7
  • 4.6

Good to know

  • Friendly service

Nearby

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    About

    The Doubletree Hotel Memphis Downtown in the heart of Downtown Memphis, Tennessee enjoys a premier location directly across the street from AutoZone Ball Park and Peabody Place Entertainment & Retail Center. Our modern, full-size hotel features 280 beautifully appointed guestrooms with over 8,500 sq ft of meeting space, making it ideal for Memphis meetings or to plan a perfect wedding reception in the heart of Memphis. Within easy access to I-40, our hotel is only 15 minutes from Memphis International Airport (MEM) and is also located close to the following local attractions: Beale Street, Fed Ex Forum, University of Memphis, Graceland - Elvis Presley's Home, Memphis Zoo, St. Jude Children's Research Hospital, Memphis in May Festival Venues. Our relaxing downtown hotel features contemporary, upscale guest rooms with all the comforts of home and more including: Sweet Dreams Beds by Doubletree plush-top mattresses, down comforter, and down pillows, 280 newly renovated upscale rooms with new flooring, wall treatments, and bathroom upgrades, Complimentary high-speed wireless Internet access & data ports in each room, Each room includes a 32" flat screen TV, individual climate control, coffeemaker with tea and coffee, iron/ironing board and hair dryer, TGIF Friday's Restaurant, serving breakfast, lunch and dinner with room service available for all meals, Fully equipped Precor fitness center and relaxing outdoor pool, 8,500 sq ft flexible meeting facilities with a professional on-site catering team (accommodating up to 500 guests), Complimentary state-of-the-art business center and audio/visual services available for presentations. Also enjoy the convenience of being within walking distance to parks, trails, and the Riverbluff Walkway overlooking the Mississippi River. Plus, with its rich musical heritage, museums and historic landmarks, Memphis offers cultural and recreational opportunities for everyone. Our hotel is just two blocks from world-famous Beale Street, and only a few minutes from attractions like Stax Museum of American Soul Music, Sun Studios (where Elvis Presley and many others started), the Smithsonian's permanent Rock 'N' Soul Museum exhibit, the Gibson Guitar Factory, Mud Island Riverpark and Riverboat tours, the National Civil Rights Museum, and the W.C. Handy House. As well, no visit to Memphis is complete without tasting world-class, dry-rub barbeque at the famous Rendezvous Restaurant (which is just a quick walk away from the hotel lobby). Business travelers will appreciate our proximity to the following corporations like FedEx, AutoZone, Smith and Nephew, Premcor, MedTronic, American Red Cross, Blue Cross Blue Shield, Morgan Keegan, First Bank of Tennessee, National Bank of Commerce, St. Jude's Medical Research Facility, Cummins, and Cargill, among others. The Memphis branch of the St. Louis Federal Reserve bank and many other government offices are also blocks away. Whether you come to Memphis for business or pleasure our friendly, helpful staff looks forward to welcoming you to our comfortable hotel in the heart of the city. Plus, enjoy a signature warm chocolate chip cookie at check-in!

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    Hilton

    AMENITIES

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Concierge service
    • Cribs available
    • Express check out
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.9 Good
    based on 1,275 reviews
    • 9.1 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      7.8 "Easily accessible by car, said 78%."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      7.7 "Housekeeping was great, according to 77%."
    • 5.9 "Breakfast is mediocre."
      6.7 "Breakfast prices were ok, according to 67%."
    • 5.8 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 5.0 "Average value."
      6.7 "Breakfast prices were ok, according to 67%."
    • 4.7 "Rooms are not good."
      0.4 "96% thought they were poorly maintained."
      2.7 "73% complained about the bathroom."
      4.6 "54% were disappointed with the minibar."
      1.4 "For 86%, the rooms looked old."
      1.9 "81% found problems with the furniture."
      4.1 "59% said the bathroom was dirty."
      1.8 "Air conditioning was criticized by 82%."
      1.2 "88% had problems with the shower."
      4.2 "58% were unsatisfied with the kitchenette."
      2.0 "80% criticized the small bathroom."
      0.7 "93% thought the tv was sub-standard."
    • 4.6 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
      2.0 "80% criticized the plain hotel."
    • 4.4 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 3.2 "Horrible pool."
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    Overall rating

    8.0 Good
    based on 803 reviews
    • 9.0 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 5.9 "Breakfast is mediocre."
      6.6 "Breakfast prices were ok, according to 66%."
    • 5.3 "Average comfort."
      6.6 "Beds were acceptable for 66%."
      5.3 "Only 53% said rooms were big enough."
    • 4.9 "Value below average."
    • 4.6 "Rooms are not good."
      0.4 "96% thought they were poorly maintained."
      2.5 "75% complained about the bathroom."
      1.8 "82% found problems with the furniture."
      1.8 "For 82%, the rooms looked old."
      1.8 "Air conditioning was criticized by 82%."
      4.6 "54% were disappointed with the minibar."
    • 4.5 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
    • 3.8 "Internet is poor."
    • 3.6 "Pool is below average."
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    Overall rating

    7.7 Good
    based on 382 reviews
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
    • 8.7 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
    • 6.0 "Breakfast is mediocre."
    • 5.6 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
      6.5 "65% thought the cleanliness of the hotel was average."
    • 4.9 "Value below average."
    • 4.7 "Rooms are not good."
      0.4 "96% thought they were poorly maintained."
      4.6 "54% were disappointed with the minibar."
      2.6 "74% complained about the bathroom."
    • 4.4 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
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    Overall rating

    7.4 Good
    based on 63 reviews
    • 9.3 "Terrific location."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 5.4 "Average comfort."
    • 4.3 "Rooms are not good."
      2.3 "77% complained about the bathroom."

    Overall rating

    7.7 Good
    based on 25 reviews
    • 9.3 "Terrific location."
    • 8.9 "Great service."
    • 4.4 "Rooms are not good."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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    Find reviews that mention:
    beale street
    beale street
    close to beale
    great location
    downtown memphis
    safe walking
    right across the street
    day for valet parking
    distance to main
    warm cookies on arrival
    warm chocolate chip
    peabody
    staff was very friendly
    fall wall
    bit worn
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