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Pros: The flight was fine

Pros: The Xiamen reps at the SGN airport was insensitive and arrogant. We were not able to board because of a misunderstanding on the China visa-free program. I still fully believe they are wrong. I had to book 2 new one way tickets with China Southern and wait all day at the airport.

Cons: Helpful, courteous, and well-informed Xiamen representatives.

Pros: Nice flight; very comfortable

Cons: Short flight; so no in-flight entertainment (no problem though)

Pros: There was a good amount of leg room for an economy seat

Cons: I wish it had more movie options

Cons: No issues, overall good experience.

Pros: Crew was good

Cons: Better entertainment of that language and country where the plane is going

Cons: China Eastern seems to be cutting corners in Business Class - cheap headphones, significantly reduced food quality, non-functional WiFi and cabin attendants with very limited English fluency.

Pros: The crew was very attentive and most good English

Cons: The food could have been better and there could have been a better selection of movies.

Pros: Best in flight entertainment for any airline I've used

Cons: More food options

Cons: No movies, seats were hard , could have used more beverages.

Pros: Nothing

Cons: Baggage delayed for days

Cons: Adding cookies and drinks to relieve hunger or low blood sugar of passengers.

Pros: Crew and plane were fine. Nothing super special. Definitely less desirable a flight than European.

Cons: The international flights Quantas runs are fine. Beware of JETSTAR this airline is somehow even worse than value airlines in the United States. They weigh bags at check in, harass customers, the worst experience I have ever had in the air. Fly anyone else. JETSTAR IS BEYOND TERRIBLE.

Pros: Crew, comfort, snacks

Cons: When boarding stick to boarding from back to front, and stick to rows and not a free for all half way through

Pros: The crew was very nice.

Cons: We received a food menu at the start of the flight, but didn’t get the mid flight snack that was shown, would like to have hotter coffee

Pros: Crew was super kind and friendly. Food and beverages were good as well.

Cons: Seat space in main cabin was a little cramped. The seats themselves were a little hard.

Cons: Need to change date. They won’t allow it without a $600 charge. This is ridiculous and btw it’s 2 days away so why are u asking me about a flight I haven’t even taken.

Pros: The food was great and so was the service.

Cons: The ride was a bit bumpy at times. I wish there is a foot rest in front for Economy class, just like Singapore Airline .

Pros: Everything

Cons: Nothing

Pros: Attentive staffs, shortest time on flight connection.

Cons: My seat couldn't recline

Pros: The timetable suits my schedule.

Cons: No movies available for 8hour flight? Got be joking

Cons: The terms and conditions say that you are not permitted outside food or drinks, but none are provided. Phones are not permitted and there is no entertainment system in lieu of this.

Pros: crew are so helpful

Cons: hard seat...no cushion...air temp very cold and no free blanket.

Pros: So so

Cons: Food is junk.

Pros: Seats were comfortable

Pros: The seats were amazingly narrow and uncomfortable. Difficult to get out of; did not see crew very often with water

Cons: Less confusing controls on the equipmentl

Pros: Great flight.

Cons: The seat was not comfortable in the flight from Toronto to Abu Dhabi. I was served wrong food. The food was tasteless. The crew was giving on half glass of water when asked for. It felt as if they were scared to give water to drink

Pros: Greece was amazing. Traveling to the islands made the trip worth while. Highly recommend ensuring ferry tickets are purchased 48 hours in advance so they don’t sale out. The food was amazing (especially the homemade Tzatziki sauce). So much to do, plan accordingly!!

Cons: Traveling to Greece in off peak season.

Pros: The seat. The BC lounge , the A380 BC. The food the service all ex excellent !

Cons: The crew wasn’t friendly at all, not personal at all , I even brought chocolates all the way from California and only got a thank you from one cabin crew. Not friendly or personal at all

Pros: yes to both.

Cons: Wine list was poor. Enough of a premium is built into the business class fare to get some decent wines onto the list. Coffee is not so good either.

Cons: No mechanical failures or delays would be nice

Cons: Seats are too small

Pros: Great crew. Old plane but comfy

Pros: The two people who were in charge of boarding the plane were especially nice, efficient, and accommodating. I really really liked them.

Cons: The flight was too warm.

Pros: great price and overall service

Pros: yes crew were amazing

Cons: ticketing was terrible, id number is totally different from our passport.causing lots of ordeal in check in and security check

Pros: The check in boarding pass is not that nice.

Cons: The boarding pass people need to improve, especially to elderly people.

Pros: I like the web that show me my travel schedules, I don’t need to look for email. But when I check in airport, they ask me flight confirmation number which I don’t know either that number doesn’t indicate. So I hope that you also include flight confirmation number too.

Pros: The crew was good the set was not bad.

Cons: Not sure

Pros: The crew was great.

Cons: On our way to Japan, the flight didn't wait for us though we were on the ground. We had 4 h lay over and missed it by 20 min which was by their system confusion. We missed our christmas plan and business prep time in Japan. Then on our way back, the plane turned around to the gate to pick up customers causing 40min delay. Made us furious. They gave us $200 credit each for our missing flight but we think we deserve more.

Cons: We could have had our non-stop flight that we booked

Pros: Really pleasant flight. New plane I think - no window shades, it's tinted windows that change colors! They came by many times to offer water, pick up trash. We even got ice cream for dessert! Also, I have a special meal which they brought correctly (have had airlines mess it up which is crummy on a long plane ride). Also, great in flight entertainment on the screens (no need to use personal devices), lots of recent movies like Guardians of the Galaxy and Fantastic Beasts and Where to Find them. Was also surprised to find guided meditations from Headspace which helped me get to sleep! Overall, loved it and would definitely fly again.

Cons: My bag did not show up at my destination, but I think it will soon. I like that their automated system is sending updates every 6 hours and I can call anytime as well. Fingers crossed it turns up :)

Cons: Food

Pros: Excellent staff and airline! Comfortable seats, good movies. All excellent!

Cons: I wish airlines would offer a vegetarian option :( Even if that meant just pasta! It was hard having all 3 meals be meat based.

Pros: you ripped me off

Cons: you ripped me off

Pros: The crew was extra friendly. The seat was spacious. Good leg room.

Cons: Main meal , too much rice for a westerner. Quality could improve a bit. Bread roll was below average.

Pros: food and service

Cons: Late with no explanation and no communication just late to load. Late to depart. Late late late

Pros: Seats are comfy

Cons: Improve Size of Visual Monitor

Pros: Crew are good seat was a little small

Cons: WiFi never work and food was salty

Pros: Nice staff.

Cons: Although I've ordered vegan food about 3 months in advance, I have not been provided with a vegan meal and received cheese lasagne. Pretty sad on such a long distance flight.

Pros: Food.

Cons: Headphones were not provided.

Cons: Checkin process was really cumbersome and required a text message to confirm, which I couldn't do when I was in Asia.

Pros: Easy boarding procedure.

Cons: Seat was broken. The seat's back kept returning forward. Not a lot of water and snack we're given for flight this long.

Cons: Have more flights!

Pros: The crew was nice and reply promptly. They provide water/juice and snacks several times besides the main meals.

Cons: It was confusing to do online checking because I couldn't check in on Vietnam airline website. The airplane was old and had bad smells.

Pros: Attentive staffs, shortest time on flight connection.

Cons: My seat couldn't recline

Pros: entertainment was fine

Cons: The seats provide very little space which is especially bad during such a long flight, the food options are really bad and limiting for those who don't eat red meat or don't eat meat at all, this is the only flight i've ever been on where i was asked to take out my headphones during take off and 30mins-1hr before landing, the aircraft itself is incredibly dated and left in disarray often.

Pros: Very nice plane, crew was fantastic.

Cons: The only thing is the entertainment since the plane did not have a screen but it was really comfortable flight

Pros: the entertainment was okay

Cons: The seats provide very little space which is especially bad during such a long flight, the food options are really bad and limiting for those who don't eat red meat or don't eat meat at all, this is the only flight i've ever been on where i was asked to take out my headphones during take off and 30mins-1hr before landing, the aircraft itself is incredibly dated and left in disarray often.

Pros: Overall, flight, crews, services, airplanes were better than expected

Pros: The ice cream dessert.

Cons: No tube to the terminal due to SEA Games. Bus service provided from tarmac to temporary immigration counters.

Cons: N/a

Pros: Seat was comfortable!

Pros: On time

Cons: Boarding, crew, food

Pros: The timing of the flight and available entertainment

Cons: For economy class, maybe more variety to meals?

Pros: The crew was amazing.

Cons: Free first class upgrades!

Cons: why did they take my blanket and headphones 1 hour before we land?

Pros: On time departure

Cons: Check-in at the gate was opened only 40 mins before the flight

Pros: Crew was amazing. Service is top notch. You get to eat whatever you want whenever you want (no fixed time for menu serving).

Cons: The in flight internet should be of better value for business travelers. Emirates offers full flight connection for business and first class.

Pros: Nothing

Cons: The seat were not adjustable and the snake were poor and no entertainment on board ... poor boarding with buses and arrived with buses

Pros: Seat was not super comfortable. Crew was excellent.

Cons: There was no online checkin or any ability to choose seats on your app.

Pros: I slept. Food was fine even though I forgot to order vegetarian. Movie selection seemed extensive too.

Cons: No a lot.