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Pros: "The crew was efficient and very helpful."
Cons: "Entertainment choices of selected movies were limited."

Pros: "great food, staff and service. I like it when i can brush my teeth on a over night flight with disposable tooth brush and tooth paste."
Cons: "Flight delay communication could be better. There were some major confusions between the gates on where my flight was going to land and departure until it was finally announced that flight was delayed."

Cons: "No additional comment"

Cons: "Boarding in New York could have been better organized"

Pros: "I had a nice exit row seat so that was nice"
Cons: "The food was not good and there also wasn’t enough of it which is really bizarre for an international flight that’s 14 hours long"

Pros: "they assisted my aunt very well all through out her flight"

Cons: "Air on the plane was stuffy"

Pros: "I did upgrade to economy premium which is why the flight was very comfortable. Would not have upgraded except I made a mistake in the currency conversion and thought the upgrade was cheaper than it was."
Cons: "Did not really like the chef's cuisine as opposed to the one on my outward flight to Japan which was excellent."

Pros: "Seat in biz on 380 was comfortable. Crew good not great."
Cons: "Food terrible. Seat maintenance not good. Armless and remote didn't work properly. Boarding needed work. No biz priority."

Pros: "Spacious leg room."
Cons: "The food is average. Could be much better. Eg, serve eggs like omelette for Breakfast. Only one choice . The other choice could be Jap menu vi differing it’s s Japanese airline. Flew JAL 2 yrs ago too. Food was not good. Also , toilets could be cleaner. There’s always a pungent smell."

Pros: "Flight experience in JAL is excellent."

Pros: "Nothing"
Cons: "."

Pros: "Crew was great, just like Japanese specific hospitality. Crew clean up toilet and keep refilling toilet supply. Airplane was nice and clean. Entertainment equipment was up to date."
Cons: "I could not log in in JAL website using mileage account. They said it has been maintanance mode for a while and could not tell when it would be completed. I tried a month later but the problem was not solved. They foward any problems and inquiries to reservation center but calling the number won't find anyone to talk. Always they put me on hold for hours and never reached anyone. I have food allergy and tried to request for special meals but the option was not there under my eticket number as described in their website. They say the option may not be available because I purchased my ticket from 3rd party, not from JAL or it was code share flight. Very inconvenient. I had to skip 2 meals out of 3in leaving for Japan. I got very hungry at the end of the flight...."

Pros: "Inspire of bad weather, the pilot executed a perfect landing !"

Pros: "Excellent service - delicious meals"

Pros: "Food"

Pros: "Excelent good service.Staff are friendly."
Cons: "Almost i like everything"

Pros: "Premium comfort seats are worth it especially on longer flights; totally recommend. Plum wine is a great add to menu"
Cons: "You need to call to reserve seat. Then was told I could only upgrade at the airport and not on the phone, risking to loose the few available premium comfort seats. Old movies. Poor red wine. Food still just okay."

Pros: "service was excellent. Seating was OK in spite of it being economy."
Cons: "One meal was sufficient in quantity, mediocre in quality. Other meals and snacks were skimpy in frequency and quantity."

Pros: "The staff was attentive. The seats are comfortable. The in-flight entertainment is great!"
Cons: "The headphone jacks are temperamental. If I put the headphone jack all the way in the port it would only play in the right ear of my headphone. On my flight to Tokyo and on my flight home the same thing happened. You has to pull the headphone jack out slightly to get sound in both earbuds."

Pros: "Very comfortable plane, even full. Polite crew."

Cons: "Plane was very hot"

Pros: "The food is good. The seats for regular economy are a bit more spacious. They also have some deal with fast food restaurants, Mos Burger and Yoshinoya so sometimes you can get their air version of the fast-food meals. I had Yoshinoya and it was pretty good. The entertainment was okay, the only 2 things I wanted to watch was John Wick 2 and Guardians of the Galaxy 2, but the movies change every month so it was probably a bad batch. Also free toothbrushes and toothpaste available on the plane and a self service snack area. Overall it was great."

Pros: "Crew service responsive and helpful."
Cons: "Poor vegetarian meal (mostly vegan rather than vegetarian and without condiments). Problems using entertainment screen, which would get stuck and also have to go through many steps (confirmation screen, language) to see maps each time."

Pros: "The flight was great once we left the ground, however having flown to the destination (Japan) in Premium Economy, the differences in experience were striking."
Cons: "The boarding crew seemed disorganized, the flight boarded 30 mins late and so we were delayed when it came time to taxi and take off. The flight had numerous crying babies on it, it was warm and stuffy once in flight, the crew brought you meals you didn't have a say in ordering and having to sit for an undetermined amount of time with the used tray in front of you really made the modest space even more so. I love JAL but this flight was not one of the better ones for me. Not through any fault of the staff, they are top notch, but certainly this flight ranks as just "okay"."

Pros: "Comfort"
Cons: "Food can be better."

Pros: "Friendly and respectful staff, great meals, tasty!"

Pros: "Everything bad"
Cons: "Bad customer service, I don't speak English good , can't understand them jet blue"

Pros: "The food, the movies and games were really great. There should be more games, though."
Cons: "Having to sit in the window seat, it was a hassle to pass by the 2 passengers sitting next to me to use the bathroom. Also, the announcements made in the plane through the speakers weren't very clear. It was hard to understand what the announcers were saying."

Pros: "Very good premium economy seats and airline service was excellent - highly recommended"

Pros: "Staff was great and plane was clean"

Pros: "The most polite and attentative flight attendants and great food options."

Pros: "Very professional staff, on time schedule and a beautiful plane. I would give them 20 stars if I could. It puts US airlines at shame."

Cons: "None"

Pros: "Food and drinks"
Cons: "Nothing"

Cons: "Same thing as above"

Pros: "I asked for a window seat but if was not available. I was told to go to an information desk which were not too close and it turned out that they couldn't help."

Pros: "Overall flight was comfortable and staff was friendly."
Cons: "No details were provided about the food on offer. I didn't know what I was eating and no options were provided"

Pros: "The flight staff was excellent on my flight back to JFK. They were very attentive and kept a smile. There was never a time where I felt uncomfortable. There was open seating on the flight and the staff allowed passengers to relocate for increased comfort. It was a nice flight."
Cons: "The food on my flight was just ok. Going out to Japan the food was pretty good and I really enjoyed it. I was a little disappointed on the way back."

Pros: "Excellent custumer service including cabin attendants' attentiveness and pilot's warnings of turbulence. Great in-flight entertainment. I liked the special touches such as the small snack and water bar available throughout the flight, and the breakfast Kumamon special. Clean bathrooms are very very appreciated."
Cons: "The only bad experience was when we were boarding, and I asked whether I could take a newspaper and the business class flight attendant snidely said that it was only for business class. I understand the comment, but her expression and tone were unnecessary."

Pros: "delicious meals with good drink selections. cabin crews were nice and have smiles on them all time. I saw crew provided excellent services to a young mom traveled with 1 kid and 1 infant with her mom on board throughout the whole flight which were impressive."
Cons: "I believe the air line cut down snacks between meals (my flight were 13 hours) which was little disappointed. Restrooms were not as clean as before although they were way better than other airlines. Crew's English speaking still need improvement. Please keep up the good works! I will flight JAL again soon."

Pros: "Very attentive and polite staff. Was given a free upgrade as well, very much appreciated."

Pros: "Everything"

Pros: "Food was really good!!! It was way"

Pros: "Service was excellent."
Cons: "Seat felt stiff but felt well rested after flight"

Pros: "Excellent service"
Cons: "Not a lot of vegetarian options"

Pros: "Great service. Great seat."

Pros: "Very nice"
Cons: "Good"

Pros: "I loved the service, the toothbrushes in the bathroom, the cleanliness of the bathroom throughout the flight, the snacks, and the kind flight attendants. This has been my best experience flying to the US from Asia! I would love to take Japan Airlines again as I was incredibly impressed by their services."
Cons: "The lack of quality movies and the way it was organized on the screen. They could organize movies and TV shows by categories instead of one big movie section."

Pros: "Crew service is excellent!"
Cons: "The seat is really cramp and tight!"

Cons: "On long flights, the seats need to be more comfortable and there needs to be more entertainment options. Also was not sure why we could not book seats even though we booked tickets in October."

Cons: "On time and comfortable"

Cons: "Food and entertainment could better"

Pros: "There was a lot of leg room and updated features. Also the candy they gave out was good."
Cons: "The food was not to my liking,"

Pros: "I loved the film with kabuki characters to introduce safety procedures."
Cons: "More seating room, better ventilation."

Cons: "Lousy food taste bland out of date movies"

Cons: "Food was really unpleasant and entertainment all out of date movies"

Pros: "We asked for the seafood meal option. Great food and we were served before regular meal service. The ANA staff was unfailingly polite and helpful. The economy class seats were surprisingly comfortable and the entertainment options were well-rounded. We hope to fly on ANA again!"

Pros: "That it didn’t crash"
Cons: "It was very delayed and then the luggage still hasn’t come out"

Pros: "The crews' smile and politeness were excellent."
Cons: "The line was way long to check in at the Narita International Airport."

Pros: "Pretty much everything"

Pros: "The crew are all nice and helpful"

Pros: "service"
Cons: "food"

Pros: "ANA great service, as always, outstanding work! The flight attendants so pleasant. American, Delta, or United can't pull off this kind of service."

Pros: "Quality of the planes"
Cons: "Nothing as far as human services. Thai used to be and I have flown Thai since i was a teenager, many many times. I used to every time get excited to fly with Thai. this time i had two Thai connections between Tokyo - Bankgkok and Bangkok-Delhi, both times my two young minor children were automatically seated away from me and each other also during checkin process. it took a lot of time and convincing the agent to get my own children seated with me on long international flights! Food service was worse than expect for name of Thai airways!"

Pros: "Food and Sitting Space"
Cons: "Nothing"

Pros: "The extra inches were nice. Fairly comfortable seat. And the ice cream was a nice treat."
Cons: "I thought I would get a little more than a few extra inches in Economy Plus. Maybe an overnight packet (ear plugs, eye mask, toothbrush?) and/or a foot rest for the extra money, but it was literally only a few extra inches of space."

Pros: "The airline offer a lot of food on the plane including Hagen Daz ice cream. The service was excellent, flight attendances were polite and always smile. The seat was very comfortable!"

Pros: "The crew was nice."
Cons: "Dinner"

Pros: "Nice once I got on the plane"
Cons: "Having to wait an extra 7 hrs because of a delay on top of the 3hrs I came early to the airport. Didn't even get an email notifying me that the flight was delayed. Wasted my vacation time by a whole day"

Pros: "Attentive, very prompt when I indicated that there was condensation drip from the cabin roof. Vegan/vegetarian food was well prepared and staff were very knowledgeable with food choices and options."

Pros: "Attentive and polite staff. Comfortable planes. On time flights."
Cons: "I accidentally left an external battery in my check in bag and they stopped me to open my bag and remove it as I was boarding. This is obviously my fault but I wish they had called me up earlier to not disrupt the other passagers and slow the boarding process."

Pros: "La puntualidad absoluta, la amabilidad de la tripulación y los baños impecables durante las 13 hr de vuelo."
Cons: "Creo que la comida podría mejorarse un poco pero es un detalle mínimo"

Pros: "The food is great as far as airline food goes, the plane was clean, and staff was thoughtful"
Cons: "The in seat entertainment was a bit clunky"

Pros: "comfortable seats Leg room Amazing crew Good food Free movies I enjoyed all 9 hours!"

Pros: "I like the nice and warm service from the crew"
Cons: "Food can be more variable but overall its oke"

Cons: "Width of the seat for me was bit tight when in a flat bed position."

Pros: "Comfortable seats and leg room, especially for Economy. Staff was very helping and friendly. Entertainment selection provided enough options to find something of interest. Flight crew was outstanding keeping the flight punctual."
Cons: "Limited food and drink options, and was disappointed when both things I tried to order from the first meal serving were out of stock."

Pros: "It was OK. Time was the same as Asiana and Korea Air."
Cons: "I don't Japan airport."

Pros: "Great service"
Cons: "Film selection is ok."

Cons: "Delayed 2 hours and people where freezing in terminal. They eventually brought blankets and snacks."

Pros: "I like the courteous and efficient service of the whole crew."
Cons: "I didn't like part of the journey to USA to be run by UNITED."

Pros: "The room and comfort in the larger planes and the crew is always outstanding on ANA."
Cons: "More movie selection....... many are Asian movies which are of poor quality. More food selections. I really don't care for most Asian dishes and I starve on these flights."

Pros: "The service was good. The seats were comfortable."
Cons: "I missed the Thai crew. The crew was from Japan. No complaints about them."

Pros: "Everything"
Cons: "Nothing"

Pros: "Great service. Crew are kind and friendly!"

Pros: "The stewardess constantly walked the aisle looking to assist the passengers...no disappearing act like one finds on other airlines. I was in business class, so the food was very tasty."

Pros: "Best leg space, new air crafts, kids gifts"
Cons: "Food choices are very average. Nothing for vegeterians if you do not order in advance. English language accouncements were not clear at all - not great for an international flight"

Pros: "Not much to complain about. If the snacks can be provided at the galley freely, that would be perfect."

Cons: "I did not like the delay of the plane which, instead of taking of at 10pm took off at 7h45 am."

Pros: "leg room!"

Pros: "on time, great service on flight"

Cons: "Could not fall asleep as the chair would not recline enough"

Pros: "Friendly and helpful stewardess"
Cons: "Seats could be more comfortable."

Pros: "I love the food and the girls was fantastic"
Cons: "Nothing"

Pros: "Light food but breakfast could have been more substantial only one chicken sausage?"
Cons: "Turbulence Lack of privacy with seating Lighting from other monitors disturbs someone trying to sleep"

Pros: "Was able to request a gluten-free meal for the flight"
Cons: "Nothing"

Pros: "The plane was new and the seats recline quite a bit. The movie selection was solid (though disorganized)."
Cons: "The food service was a plastic bag of goodies (bag of chips, water bottle, toblerone, kit kat, pastry) - what?! The turbulence announcement was made once in english and japanese by the auto-plane service followed by the crew announcing it again in both English and Japanese. The same was done with the duty free. The plane pressure also felt very strong and cause discomfort for the wife. The movie selection was solid (but badly organized) and the TV show selection wasn't terrible. It should all be better. Come on ANA! Contact me for recommendations."

Pros: "Good air crew. Good manners and attention to detail. Excellent members at check-in."

Pros: "Friendly staff great food and customer service very comfortable seating wonderful atmosphere. Thank you much for taking care of me"
Cons: "Everything was perfect"

Cons: "Good as expected"

Pros: "Fast travel"
Cons: "Customer service"

Pros: "Seats were really comfortable and find was great"
Cons: "In flight movies and TV shows we're a bit dated and didn't find any of them very desirable"

Pros: "Movie"
Cons: "Crew at boarding and on flight were not kind. Very disappointing"

Pros: "Comfortable seats."

Pros: "They are all very friendly"

Pros: "Boarding process and take off was the most efficient - truly impressive! I don’t think this had anything to do with the airline, but every flight with them was so quiet (no crying babies/children, loud adult conversations), I thought I could hear the pin drop! Their safety demonstration was uniquely done by dancer, which made it interesting to watch every time! I left my jacket on one of my flights, but they returned it to me when I boarded the next flight - I was gratefully surprised! They had complementary tooth brush/toothpaste, ear plugs and eye masks in the restrooms. I thought this was a good way to reduce passing out items not all passengers wanted. I wish all airlines could copy these amazing features from them."
Cons: "Their meals were underwhelming- in four flights on my trip, they were basically the same main course. The rolls with margarine, same fruit and strongly cultural seasoned vegetables that were served every time, all of which I could not eat. I have liked every airline meals and hospital food, but their food was below institutional food quality. For an Asian airline, the flight attendants were rather crude in their speech and mannerisms. I could barely hear and understand the announcements in spite the fact that passengers were extremely quiet. Their choices of movies were very poor; it seemed that 3 out of 4 flights had similar options."

Pros: "Food and service"

Pros: "Boarding followed priority order. Blankets were good, and extra pillow available upon request."
Cons: "Better food options. There was reduced options due to strike, but the food quality was not good."

Pros: "Food."
Cons: "The economy seat is too cramped!"

Pros: "I loved all the free food, even on short-haul flights!"
Cons: "N/A"

Cons: "Better foods and drinks"

Pros: "The crew was great"

Cons: "Fair enough"

Cons: "I don’t need 3 meals. I need rest. I’d rather we turn out the lights"

Cons: "Same as above"

Pros: "The crew were nice & the flight was on time."
Cons: "Food was ok but I was in the Economy class. I do agree with a review that no water was served during a long flight. Drinks were served only after a meal."

Pros: "metal silverware is great, reduces plastic waste."
Cons: "plastic cups, they're not biodegradable. Better to use paper cups."

Cons: "Great flight, and food was pretty good as well."

Pros: "Seats were comfortable, nice blanket and crew members"
Cons: "The unnecessary checking for boarding pass at the entrance of the plane after just being check at the gate"

Cons: "the temperature on the plane fluctuates a lot. Sometimes very cold and sometimes too warm."

Pros: "Movie on board is good"
Cons: "Food not so nice"

Pros: "Food is good"

Cons: "1. Not enough movie selections; same selection on both legs of the trip. 2. Bathrooms were dirty. 3. I was very disappointed that I was forced to check a carryon due to weight limits when it was under the size requirement. The weight limit doesn't make sense if it was going on the same plane anyway for free. 4. It is utterly ridiculous not to give full mileage for economy tickets anymore. Out of all the programs to cut, the loyalty program? Really? 5. Flight attendants were not particularly friendly."

Pros: "Fast and friendly service of the flight crew, The captain keeping us informated of turbulents and flight arrival time."
Cons: "Hard to sleep on international flights , especially when they last more then 8 hrs. I like that they are early morning flights . Not sure how to battle jet lag after a long flight. If Eva air could make a video / on board flight video on how to battle jet lag ."

Pros: "Service and landing were great."
Cons: "Too cramped and people who coughed the whole flight which isn’t airline’s fault. Wine wasn’t good at all."

Pros: "Everything from boarding to entertaiment."

Cons: "Meal,"

Pros: "Boarding and service by the crew wers great."
Cons: "Food was a little to much asian."

Pros: "As always it's the professional kind efficient staff."

Pros: "Food was hot and very good. Had beverage service several times. I was seated in economy. New plane and each seat had it's own video monitor. Nice feature."

Pros: "I liked the service and the politeness of all the staff. The food and beverages were also great."
Cons: "Nothing"

Pros: "Nice new 777 planes on all international routes, food was above average, crew friendly and attentive. This is the first time I give an airline overall 5 stars!"
Cons: "Nothing, this flight was really good"

Pros: "Good food. Lots of movie selections. I like the amenities in the bathroom."
Cons: "Less space. No socket to charge phone."

Pros: "Eva Air had attendants on the ground pointing us all in the right direction to catch our flights with the minimum delay! Such a Quick turn around I was expecting my luggage wouldn't even make the flight!! But it did!! Also liked their mood lighting to replicate the time of day, since they asked us to keep our shades pulled all the time. Nice restrooms and I appreciated the toothbrush, earplugs and eyeshades they stocked in the restrooms!"
Cons: "Seats were tight. I usually have food served that will acclimate you to your destination city time zone. Not so with Eva Air. Two dinners instead of a Breakfast."

Pros: "Quick boarding, felt like more leg room than usual, polite courteous staff, good movie selection."
Cons: "Food was good, but I've had better with other Asian airlines. They served me croissant with breakfast that was so dry, it crumbled all over my lap."

Pros: "Attentive crew, clean washrooms, decent chairs, great food, enough entertainment. It was easy to transfer trains in an airport we have never been to."

Pros: "Same"
Cons: "Same"

Pros: "Wonderful service, comfortable seating (compared to American airline seats) and attentive and polite crew!"

Pros: "Beautiful stewardesses on EVA, big aircraft."
Cons: "TVs are outdated and small. Not as roomy as the 777."

Pros: "i liked the emergency seat because I had more room"
Cons: "The flight from Seattle to Taiwan was one of the worst flights I ever had. Not only was there no outlet for me to do work, but the 2nd level of the plane was unusually warm and stuff. However flying back from Taiwan to Seattle was not as uncomfortable, it was still annoying to not have an outlet. Also the entertainment screen on those flights were really small. Lastly, the food overall was mediocre, but that was not as big of a deal to me."

Pros: "I remember back when i was a kid and my Grandmother took us to Disneyland, back when there was "Service" in the USA. If i can avoid any US carrier, and I will fly with EVA. there is meals on flight, checked bags, carry-on bags, smiles, all without extra fees, charges, and they were least expensive to fly."
Cons: "As with all airlines the seats are a little tight and a bit more legroom would be nice, I am a larger man and it was still comfortable even after 18 hours of flight time."

Pros: "same as previous flight"
Cons: "same as previous flight"

Pros: "There was a lot to keep you busy."
Cons: "The food was dry."

Pros: "No issues with boarding Departed and landed on time Nice blankets"
Cons: "Food was not good TV/movie options seemed limited Hot tea was very bitter"

Pros: "Everything"

Pros: "Personalized attention"

Pros: "My connecting flight was late and they held my flight from Taipei to Seattle for me to make that flight, otherwise would have been a 24 hr wait. Thank you EVA! What great service!"

Cons: "the kid was kicking the back of my seat for 12hrs...."

Pros: "Crew was amazing. The flight arrived on time."

Pros: "Return flight from Singapore to DC via Tokyo was more pleasant. The stewardesses were more service oriented."

Pros: "they good service. i like it!!"
Cons: "good"

Pros: "The crew were very attentive and helpful"
Cons: "A few more movie options"

Pros: "Food was excellent and flight crew were really nice,"

Pros: "The crew were attentive yet not invasive and spoke excellent English"
Cons: "I wish ANA few to Denver!"

Pros: "Great crew, food, comfortable flight."

Pros: "Good!"
Cons: "Every thing was good !"

Pros: "The staff was very friendly and helpful!"
Cons: "The food was okay... Felt like there wasn’t a huge variety of movies."

Pros: "The best airline , good service and the food is so good, compared with air china, Koren air"
Cons: "The seat so comfortable, nice and clean. All time for departure and arrival"

Pros: "When it comes to flying economy to and from Japan, ANA it the best. Their staff, entertainment, and food tops all other airlines."

Cons: "Flight was with asiana"

Pros: "Food and services"

Pros: "Food and services"

Pros: "That we landed but even that felt unstable."
Cons: "No air-conditioning, horrible ripping seats, entertainment system from the 1980s, plane felt like it was falling apart."

Pros: "Food were good, I got Japanese meal. Another choose was Thai style coconuts curry. Crews are nice and kind."
Cons: "Flight floating too much make me and other people sick. The economy class seats were too narrowed and packed with neighbors. TV monitors were really small and attached headphone was low quality (better to have your own headphone but I have mine was Bluetooth wasn’t useable)"

Cons: "Cramped. TV did not work. Stuffy. More than 50 min on the runway and in line to take off."

Pros: "ANA still offered the same food service and drinks as a long international flight. The in-flight entertainment is fantastic, always loaded with new movies to watch."
Cons: "It was a very late flight (past 1am local time), and everyone is woken up for food service and forced to raise the seat. Even if your seat is up and you sleep, the lights are fully brightened and it's impossible to sleep. The seats on ANA in economy are very narrow."

Pros: "Was served food on the flight. The crew was very friendly."
Cons: "While not technically the airline's fault, I had connected from a 12+ hour flight and wanted to nap, but was woken up for food service."

Pros: "Friendly crew, the food is very good."

Cons: "Too many announcements interrupting your movies."

Cons: "There was a laungue issue with flight attendants ."

Pros: "Flight delayed on approach, but they didn't tell us why."
Cons: "My kid's entertainment screen stopped working towards the end of the flight, which was really annoying. The seats were really uncomfortable; I usually sleep fine on planes but this one left me with a really sore neck. The attendants skipped our section during the beverage service... All around a bunch of small annoyances."

Pros: "Outstanding customer service and tasty food."
Cons: "Was surprised to see how old the plane was, and felt the movie selection was poor. Furthermore, there was no difference from our arrival flight on 12/3 and our departure on 12/17. Hard to pass the time when you have ~30 hours in the air."

Pros: "Departed and arrived on-time, great service and food, clean and comfortable cabin."

Pros: "Friendly, helpful crew. Great selection of food and drinks"
Cons: "Probably one of the most uncomfortable seat I've ever had considering I'm small and flexible. Space was really tight and I was sandwiched by two bigger people as well. Escaping the plane after 7 hours in that seat was quite a joy..."

Pros: "more new movie will be better"

Pros: "Good crew good service"
Cons: "No fault of the crew, flight has terrible turbulence."

Pros: "Everything"

Pros: "Staff moved me closer to the exit as I had a tight connection. ANA will always do their best to accommodate if possible."
Cons: "Movie choices were not my favorites. Too many superhero movies and not enough classics."

Pros: "Was a smooth flight, good flight crew. Tasty food too"

Pros: "Very nice staff"
Cons: "very late taking off once boarded"

Pros: "The crew was amazing. I was in an exit row and watched them prep meals. So hard working, efficientl, and smooth teamwork!"
Cons: "The flight was delayed... But that was the fault of the weather."

Cons: "Good food and clean toilet rooms."

Pros: "Food"
Cons: "No"

Pros: "real cutlery"
Cons: "They closed the curtain and wouldn't let anyone in economy deboard until business class was off the plane. That was offensive and annoying. Some stupid woman struggling with Victoria's Secrets bags held us all up because she is either wealthy or a corporate hack?"

Pros: "Food was really fantastic, crew was very friendly, smooth flight"
Cons: "there was a screaming child for an incredibly long time but not sure that the airline/staff can do anything about that"

Pros: "Crew are prompt and courteous. Food are well prepared"

Cons: "After taking the dreamliner across the Pacific, this airplane seems so outdated in many ways. The personal TV screen is all blurred that watching anything is like dreaming: couldn't really see clear at all."

Cons: "Outdated equipment"

Pros: "We delayed take off ended up over an hour later than the original time."

Pros: "The crew was polite The flights were on time"
Cons: "The foods on ANA used to taste better. ANA can improve on the food taste"

Cons: "Seat was a little small"

Pros: "ANA was very professional and made every effort to make sure I was re-ticketed. They met me at the plane exit, escorted me to the next counter. Assume the issue with Shanghai traffic control was out of their control, but it seems very odd they would have booked it this way if this is a normal occurrence."
Cons: "We had over a 2.5 hour delay out of Shanghai, which seemed odd, since a regular flight."

Pros: "Very nice and accommodating!"
Cons: "Food was ok - not the best"

Pros: "The crew and organization are exceptional and full of smiles at all times."
Cons: "Seats are not comfortable for long travel. Very bumpy flight for extended periods of time."

Pros: "First time on ANA. Wonderfull staff, quality service"

Cons: "There is a metal object installed directly at my foot room, which made it impossible for me to put both my feet in front of me. One of my foot had to be on the isle the whole time. Another thing is the quailty of the monitor (a bit out of date) Last thing is where remote control locates. It's not easy to reach for it when sitting. You have to get up a little in order to pull it out from the side."

Pros: "Love the crew at ANA. They really try to make you happy."
Cons: "Food was terrible. Ugh."

Pros: "Every is good, especially the air crews are excellent, but the flight sechedules are always change is horrible."

Pros: "Crew was very helpful"

Pros: "Yes"

Pros: "attentive crew. comfortable seating. good food options"

Cons: "Food"

Pros: "Crew was receptive"
Cons: "Food boarding"

Pros: "Crew is good. Flight got delayed"
Cons: "Food is good."

Cons: "Food was just not that great. Too many peppers in everything!"

Pros: "Everything was GREAT!"

Pros: "Everything"
Cons: "Nothing"

Cons: "Internet bad"

Pros: "Good movie selection, very friendly crew"

Pros: "Same as above"
Cons: "Same as above"

Pros: "Qatae Airways is second to non as always"

Cons: "n/a"

Pros: "Everything."

Pros: "Extra leg room, very courteous crew, and pretty decent food. What’s not to like? I have had only very good experiences with Qatar so far."

Pros: "Had always liked the airline and on board crew members"
Cons: "Ground crew members in Doha airport need attitude check. been spotting these too often. On Board crew members are much better."

Pros: "Need to give people cheap access to wifi"

Pros: "Very comfortable wii sleeping compartment"

Pros: "Comfortable, on time"

Pros: "Plane, crew, boarding"
Cons: "Coach class is not for long haul flights"

Pros: "Excellent service from the crew. Flight on time."

Cons: "I had a long trip and as a result I had lost my voice, and the crew had no patient at all. I feel like she just wanted to check the box instead of really making sure I got what I wish for food wise."

Cons: "Some crews are not accommodating."

Pros: "Flight was very comfortable and a pleasant ride"
Cons: "food service could be a bit more prompt"

Pros: "same"
Cons: "same"

Pros: "The was very hospitalty"
Cons: "Every thing was amazing"

Pros: "Plane was perfect"
Cons: "Transit was just tedious very long line , had to wait for along time. The crew have very strong accent which makes difficult to understand them, but they are very nice and helpful"

Pros: "Food and entertainment"
Cons: "There was a rude counter staff when we checked in in Singapore."

Pros: "Stewardess (Thai origin) - can't recall her name... Simi something or another... was very helpful... great experience!"

Pros: "The crew was very nice"
Cons: "Not that there is much to be done, but the passengers behind me had a small child and continued to ask me to move my seat and asked the flight attendant to ask me to move my seat up as well so that she and her grandson could have more room. However the gentleman in front of me had his seat back, so I was fairly uncomfortable for most of the 13 hour flight."

Pros: "SPECIALLY THE CREW SERVICE EXCELLENT"

Pros: "Service & cleanliness."
Cons: "Nothing I remember."

Pros: "Considering how long it was, not much could have been better. It wasn't too crowded, so the seat next to me was free, which made getting some sleep easier."

Pros: "Clean plane, esp. the bathrooms. Sufficient bathroom amenities. Attendants always checking bathrooms for cleanliness. Very friendly attendants yet not overpowering. This flight, the films are a bit better but still not the most recently films are on offer. Nobu's seafood soup noodles was the best!"
Cons: "Not interested in the menu's main courses. Fruits were not sweet at all. Must improve on your cappuccino. Nobu's seafood soup noodle did not come with chopsticks."

Pros: "The airplane was spacious."
Cons: "The omelette was too tough."

Pros: "Qatar is not glitzy. Better than that, it was straightforward and relaxed and comfortable. Crew was pleasant and helpful."

Pros: "The crew, they were very pleasant and good about taking care of our needs."
Cons: "The middle console video went out on my husband at the end of the flight, while he was watching a movie. This also happened on the earlier flight from Singapore to Doha."

Pros: "everything!"

Pros: "Nothing."
Cons: "Was denied boarding."

Pros: "I was incredibly impressed with the on board crew. They were kind, efficient, courteous, thoughtful, and charismatic. They made the LONG flight enjoyable and extra comfortable. :)"

Cons: "They supposed to provide Wheel chair for my elderly mother in Law who had a foot fracture, was very hard /painful to walk. I confirmed the wheelchair option well advance before her travel date in Qatar Airways Web site. I got the confirmation also in the Qatar Airways Web site. I usually fly with my family as I have a big family with couple of children and elderly. I will never fly Qatar again, this was the 1st and the last fly with Qatar airways."

Pros: "Friendly crew Good choice of food and beverage"
Cons: "Aircraft changed without notice Trapped in cramped window seat No storage bins IFE strobing windows tabs and would not switch off Useless design of chair lead to loss and destruction of my Kindle"

Pros: "Boarding on time. Crew was very nice except food option."
Cons: "My wife didn't get veg food she is looking for. We asked crew and they said they don't have."

Pros: "nothing"
Cons: "price and comfort"

Cons: "N/A"

Cons: "I am hard of hearing. It would be appreciated it you would offer more movies with English subtitles."

Pros: "Great Crew, seat space was great too"
Cons: "The cabin sound proofing can be improved. Especially the clicity clack from passengers eating. The pre boarding space was very limited."

Pros: "Same as my above review."
Cons: "Same as my above review."

Pros: "See above"
Cons: "Nothing"