Overview

ITC Grand Central, a Luxury Collection Hotel, Mumbai

Dr Babasaheb Ambedkar Road, Mumbai, India
+91 222 410 1010

S$ 197+

Overall guest ratings

8.7/10 Excellent
based on 625 reviews

Review highlights

  • 9.3
  • 8.9
  • 8.9
  • 6.7

Good to know

  • Nice building
  • Friendly atmosphere
  • Friendly service

Nearby

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    About

    The vibrant centre of Mumbai is now home to ITC Grand Central. We are conveniently located in the midst of the business and recreational action. The colourful patchwork of the city’s cultures—its colonial past, modern present, old English charm, and warm Indian hospitality—fill our hotel with an fabled grandeur.  Revel in the discerning and inviting service at our delicious restaurants. Presenting a variety of international cuisines to suit any taste, you are sure to find something to your liking. We extend a gracious welcome to guests of all ages, including the younger set who will appreciate our VIK (Very Important Kids) Program. 242 guest rooms and suites are infinitely appealing, with a light colour scheme and soft furnishings. Conveniently designed for international travellers, all rooms feature outlets that can accommodate both European and American electrical equipment. Majestic surroundings and seemingly effortless service create a memorable experience at ITC Grand Central.

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    Starwood Hotels

    AMENITIES

    • Wi-Fi
    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Spa
    • Indoor pool
    • Outdoor pool
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Sauna
    • Internet (surcharge)
    • Pets not allowed
    • Free parking
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 625 reviews
    • 9.3 "Excellent breakfast."
    • 8.9 "Amenities are good."
      8.9 "89% thought the building was wonderful."
      10.0 "Business facilities were excellent, according to 100%."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      7.1 "71% thought the service was very professional."
      8.8 "88% said the concierge service was amazing."
    • 7.5 "Good location."
      8.8 "88% liked the proximity to shopping."
      8.8 "Easily accessible by car, said 88%."
    • 7.2 "High comfort."
      7.4 "74% thought rooms were spacious."
      8.8 "88% said the beds were comfortable."
    • 6.7 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
    • 4.4 "Value below average."
      2.9 "71% thought it was overpriced."
    • 3.2 "Disappointing internet connection."
      2.9 "71% thought it was overpriced."
      3.8 "62% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    based on 143 reviews
    • 9.4 "Excellent breakfast."
    • 9.1 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 8.7 "Amenities are good."
      8.7 "87% thought the building was wonderful."
    • 8.1 "Food is delicious."
    • 7.7 "Good location."
    • 7.0 "Nice rooms."
    • 3.9 "Value below average."
    • 3.2 "Disappointing internet connection."
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    Overall rating

    8.0 Good
    based on 206 reviews
    • 9.1 "Excellent amenities."
      9.1 "91% thought the building was wonderful."
    • 8.8 "Breakfast is good."
    • 8.8 "Very nice wellness & sports facilities."
    • 8.5 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 7.9 "Good location."
    • 6.4 "Rooms are ok."
    • 4.3 "Value below average."
    • 2.7 "Disappointing internet connection."
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    Overall rating

    7.9 Good
    based on 112 reviews
    • 8.8 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 6.7 "Location is acceptable."
    • 4.6 "Value below average."

    Overall rating

    8.2 Excellent
    based on 162 reviews
    • 9.3 "Excellent breakfast."
    • 9.0 "Excellent amenities."
      9.0 "90% thought the building was wonderful."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 7.7 "Tasty food."
    • 7.4 "Good location."
    • 6.5 "Rooms are ok."
    • 4.3 "Value below average."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Nice building"
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou

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