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Fairmont The Norfolk

Harry Thuku Road, Nairobi 00200, Kenya
+254 202 265 000

S$ 218+

Sun 4-12 Check in
Mon 5-12 Check out

Overall guest ratings

8.7/10 Excellent
based on 290 reviews

Review highlights

  • 10.0
  • 8.8
  • 6.0
  • 5.6

Good to know

  • Stylish Hotel
  • Pleasant hotel grounds
  • Comfortable beds

Nearby

    show all

    About

    Fairmont The Norfolk is Nairobi's finest and best known hotel and is the traditional starting point for safaris. This property acts as the gateway to Fairmont Mara Safari Club and Mount Kenya Safari Club.

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    AMENITIES

    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Express check out
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Steam room
    • Free valet parking
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 290 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 8.8 "Great service."
    • 8.2 "Comfort level is high."
    • 7.8 "Good amenities."
    • 7.5 "Good location."
    • 6.0 "Vibe was decent."
    • 5.6 "Breakfast is mediocre."
    • 3.6 "Value below average."
    • 3.3 "Internet is poor."
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    Overall rating

    8.9 Excellent
    based on 179 reviews
    • 8.3 "Great service."
      9.9 "99% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 8.2 "Comfort level is high."
      10.0 "100% said the beds were comfortable."
    • 7.8 "Good location."
    • 7.7 "Good amenities."
      10.0 "100% found the grounds to be nice."
    • 5.8 "Rooms are ok."
    • 5.6 "Vibe was decent."
    • 3.7 "Value below average."
    View all review categories

    Overall rating

    8.3 Excellent
    based on 43 reviews
    • 8.9 "Great service."
      9.9 "99% found the staff to be very friendly."
    • 8.4 "Comfort level is high."
    • 7.9 "Good location."
    • 6.7 "Rooms are ok."
    • 3.7 "Value below average."

    Overall rating

    8.7 Excellent
    based on 66 reviews
    • 9.0 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 7.8 "Good amenities."
    • 7.1 "Good location."
    • 6.2 "Vibe was decent."
    • 6.1 "Rooms are ok."
    • 4.1 "Value below average."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Stylish Hotel"
    "Pleasant hotel grounds"
    "Comfortable beds"
    data provided by TrustYou

    Photos
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