Overview

JW Marriott New Orleans

614 Canal Street, New Orleans, LA 70130, United States
+1 504 525 6500

S$ 326+

Overall guest ratings

8.7/10 Excellent
based on 1,705 reviews

Review highlights

  • 8.8
  • 8.8
  • 5.5
  • 4.6

Good to know

  • Clean rooms
  • Professional service
  • Friendly service

Nearby

    show all

    About

    You are invited to experience the perfect blend of style and luxury at JW Marriott New Orleans. Located in the heart of the world-famous French Quarter sits our hotel right on Canal Street. Just steps from us are some of New Orleans' most iconic nightlife and restaurants. Take a walk outside and visit Jackson Square, shop at the lively French Market, dance your way through Bourbon Street, or rediscover history at the National WWII Museum. After an unforgettable day, grab dinner at our popular on-site restaurant, Fogo de Chão, a Brazilian steakhouse offering fire-roasted meats served directly to your table. Then, retreat to your modern room as you unwind in front of the flat-panel TV and connect to our high-speed Wi-Fi. When it's time to call it a night, slip into sweet dreams with our luxurious bedding and piles of fluffy pillows. Our hotel also offers a fitness center and a refreshing outdoor saltwater pool with scenic views. Experience an unforgettable time in New Orleans at our French Quarter hotel.

    Less More
    Marriott V2

    AMENITIES

    • Parking
    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Wi-Fi
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • ATM on-site
    • Concierge service
    • Gift shop
    • Laundry facilities
    • No smoking
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Internet (surcharge)
    • Pets not allowed
    • Wedding services
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 1,705 reviews
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      8.8 "88% said the concierge service was amazing."
      8.6 "86% found the restaurant service to be one of the best."
    • 8.8 "Location is great."
      8.9 "89% liked the proximity to sightseeing."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.2 "Generally very clean."
      8.2 "82% said rooms were clean."
      8.5 "85% thought it was clean."
    • 6.2 "Rooms are ok."
      5.4 "Only 54% thought the furniture was functional."
      6.3 "Cleanliness of the bathroom was average, said 63%."
    • 5.7 "Average amenities."
      5.8 "58% thought the building was acceptable."
      6.6 "66% considered the lobby entrance to be so-so."
      6.7 "67% said the architecture was not spectacular."
      5.0 "For only 50%, the facilities were new enough."
    • 5.5 "Breakfast is mediocre."
    • 4.6 "Not very comfortable."
      2.9 "71% said rooms were small."
      3.1 "69% thought it was too noisy."
      0.4 "96% criticized the small bathroom."
      0.0 "Air conditioning was criticized by 100%."
    • 3.3 "Value below average."
      3.9 "61% thought it was overpriced."
      4.4 "56% said the breakfast was too expensive."
    • 3.2 "Disappointing internet connection."
      3.9 "61% thought it was overpriced."
      0.0 "100% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.9 Excellent
    based on 1,057 reviews
    • 9.1 "World class service."
      9.4 "94% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      7.2 "72% said the reception staff was great."
      8.8 "88% said the concierge service was amazing."
    • 8.7 "Location is great."
      9.7 "City centre within easy reach, said 97%."
      8.7 "87% liked the proximity to sightseeing."
    • 6.8 "Food is average."
    • 5.9 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
    • 5.4 "Average amenities."
      5.4 "54% thought the building was acceptable."
      6.5 "65% considered the lobby entrance to be so-so."
    • 5.1 "Breakfast is mediocre."
    • 4.2 "Not very comfortable."
      2.5 "75% said rooms were small."
      3.1 "69% thought it was too noisy."
      0.3 "97% criticized the small bathroom."
    • 3.1 "Terrible value."
      3.9 "61% thought it was overpriced."
      4.2 "58% said the breakfast was too expensive."
    • 3.1 "Disappointing internet connection."
      3.9 "61% thought it was overpriced."
      0.0 "100% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.4 Excellent
    based on 477 reviews
    • 9.1 "Terrific location."
      9.1 "91% liked the proximity to sightseeing."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 7.0 "Wellness & sports facilities were pleasant enough."
      7.3 "top-notch fitness area, thought 73%."
    • 6.7 "Vibe was decent."
    • 6.7 "Food is average."
    • 5.4 "Breakfast is mediocre."
    • 5.4 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 4.2 "Not very comfortable."
      2.6 "74% said rooms were small."
      2.8 "72% thought it was too noisy."
      0.3 "97% criticized the small bathroom."
    • 3.2 "Terrible value."
      3.7 "63% thought it was overpriced."
    • 3.0 "Disappointing internet connection."
      3.7 "63% thought it was overpriced."
    View all review categories

    Overall rating

    8.0 Good
    based on 51 reviews
    • 8.9 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.8 "Location is great."
    • 8.0 "Generally very clean."
    • 5.6 "Rooms are ok."
    • 4.1 "Not very comfortable."

    Overall rating

    8.7 Excellent
    based on 119 reviews
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.4 "Location is great."
    • 8.4 "Generally very clean."
    • 6.1 "Rooms are ok."
    • 5.7 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 4.8 "Not very comfortable."
    • 3.2 "Terrible value."
    View all review categories
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Clean rooms"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    french quarter
    right on canal
    great location
    jw marriott
    staff was wonderful
    nice hotel
    excellent customer service
    hotel location
    friendly and helpful staff
    location was excellent
    orleans at my hotel
    distance to french quarter
    overnight parking
    infused water
    night parking
    More

    Photos
    Map

    Map

    Close